Prices, Promotions, styles, and availability may vary. Our local stores do not honor online pricing. Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Lowe's reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted.

Arbor Matte Black Single Handle Deck-mount Pull down with Sprayer (Includes Deck Plate)

Ratings & Reviews for Moen Arbor Matte Black Single Handle Deck-mount Pull down with Sprayer (Includes Deck Plate)

4.4
424
Review
 4.4 out of 5
425 Reviews


85% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product has a mixed reception, with some users appreciating the design and smart features, while others have experienced reliability and functionality issues. Positive aspects include an attractive appearance and responsive customer service, but concerns have been raised about frequent malfunctions, inconsistent performance of smart features, high battery consumption, and complicated installation. Overall, the product has potential, but the reliability and software problems need to be addressed to provide a consistently positive user experience.

Customer review summary generated by AI, including incentivized reviews.
425 Customer Reviews

Great features. Easy to use with no hand touch.

Would Recommend

Very glad we got it. Looks very nice in the kitchen.

January 17, 2021

From moen.com

Motion Sensitive Kitchen faucet

Would Recommend

Just installed the faucet a few days ago, so can not do a complete rating.

January 15, 2021

From moen.com

Great faucet

Would Recommend

Purchased this unit as an upgrade to a leaking device. Installed quickly and easily. We also added the A/C adapter. The only issue we have is the location of the pre-senor. It turns the water on when simply reaching across the sink. I wish the sensitivity was adjustable. Note: the wife loves this faucet.

January 13, 2021

From moen.com

Met our expectations

Would Recommend

Good instruction manual. Ease to install and worked immediately. Good product so far.

January 11, 2021

From moen.com

great features

Would Recommend

Moen replaced old faucet that went bad with brand new one. And received it within couple days.

January 11, 2021

From moen.com

Touchless faucet works great

Would Recommend

Easy to install. Worked perfectly with no leaks. Water does have a plastic taste which hopefully will go away with use. Once reliability and durability proven, rating would be higher.

January 3, 2021

From moen.com

Kitchen Faucet Upgrade

Would Recommend

I had to replace the kitchen faucet that was supposed to be lifetime warranty but I was not the original owner . Fortuantely Moen kindly offered me a discount off their company store. Installed today and works fine but I noticed the wave must be closer than before and the stainless steel finish is different between the faucet body and the nozzle. I would expet this to be a much closer match for this premium product.

January 1, 2021

From moen.com

Easy!!!

Would Recommend

This was installed today, and we’re already thrilled with it!

December 31, 2020

From moen.com

Gift: wish I could return

Would Not Recommend

Good: the automated on and off works Bad: don’t like the sensor above the faucet because your hands drip where the water comes out. Really dislike that there’s only one speed of water flow. That makes me wish I never installed this. Didn’t realize how much I used a faster flow to fill up pots or slower flow for hand washing/adding just a bit of water to things. Takes forever to fill pots and I feel I’m wasting a ton while just hand washing even with the sensor.

Was this Review Helpful ?
Response from Moen

Hello DecemberBirthday. Thank you for taking the time to post your feedback on the Lowe's website regarding the U By Moen Matte Black 1-Handle Deck-M... Read More

MoenJanuary 2, 2021

Moen

Works great

Would Recommend

Have for two weeks now everything we expected and more

December 26, 2020

From moen.com

Functional and esthetically pleasing

Would Recommend

Reasonably easy to install, very functional. Good quality

December 21, 2020

From moen.com

Love motionsense

Would Recommend

Bought for a kitchen update. So glad I chose this product. It’s easy to use. It helps me save water because it turns the water off automatically.

December 20, 2020

From moen.com

Poor product design

Would Not Recommend

Handle keeps getting loose. Needs to be tightened every other week.

December 16, 2020

From moen.com

Response from Moen Consumer Services

Hello Venky. We appreciate your sharing your feedback. We're sorry to hear about the handle getting loose on your U By Moen Smart Faucet In Arbor Chro... Read More

Moen Consumer ServicesDecember 17, 2020

Easy Use

Would Recommend

I bought last week and installed over the weekend. Had to remove the low flow reducer to get realistic water flow. The Ready Sensor seems to have a range shorter than placing your hand holding a glass under the spout. I have to move my hand to within 2"-3 " for water to start flowing. I can't find any adjustment.

December 14, 2020

From moen.com

Totally unreliable

Would Not Recommend

I would never have chosen this faucet if I had known it was a “smart” faucet!

December 3, 2020

From moen.com

Response from Moen Consumer Services

Hello Chuck. We appreciate you taking the time to review your U By Moen Smart Faucet In Arbor Oil Rubbed Bronze. We're sorry to hear about your experi... Read More

Moen Consumer ServicesDecember 4, 2020

Top of the line product

Would Recommend

Just installed yesterday. Works better than i expected. Great product.

December 1, 2020

From moen.com

The Best Touchless Faucet!

Would Recommend

This is our second motion sense faucet. The new version of the same model is much easier to install and works exactly like the older version which is perfect for us.

November 28, 2020

From moen.com

Modern upgrade!!

Would Recommend

[This review was collected as part of a promotion.] This faucet is by far one of the coolest things in my kitchen now!!! It was very easy to install for someone who was not really experienced in plumbing, and has made my kitchen look so modern! I love how I was able to connect my google home to it too! I love the touch turn on, that tells you the temperature of the water by color. Overall truly impressed.

November 26, 2020

From moen.com

Amazing item

Would Recommend

I Purchased this faucet a few days ago and absolutely love it

November 25, 2020

From moen.com

Very advanced faucet but so worth it

Would Recommend

[This review was collected as part of a promotion.] This is by far the most advanced piece of item I have owned. This smart kitchen faucet is a necessity. Not only does it make my life so easy but it helps me be more productive. I have to say this faucet was extremely easy to install. I have only installed 1 other faucet. It seems like a lot of components but its truly not. The instructions are easy to follow. I did have to purchase different water connectors because of the lines that I had. Th...

November 25, 2020

From moen.com