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Wifi 710 710-Sq. in Black Smart Electric Smoker

Ratings & Reviews for Masterbuilt Wifi 710 710-Sq. in Black Smart Electric Smoker

3.7
387
Review
 3.7 out of 5
388 Reviews


66% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The smoker has a mix of positive and negative feedback. Customers found it easy to use with convenient features like WiFi connectivity and a digital control panel. Many reported getting great, flavorful results. However, reliability and build quality issues were common, with problems like the smoker not reaching the set temperature and connectivity problems. While some were satisfied, many were dissatisfied and returned the product.

Customer review summary generated by AI, including incentivized reviews.
388 Customer Reviews

Arrived damaged

Would Not Recommend

We paid $79 to have this item delivered and it arrived damaged. I'm sure this is inoperable!

July 2, 2026
Verified Purchaser
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Response from Masterbuilt Tech Support

We're sorry to hear your item arrived damaged. If your purchase was made recently, we recommend contacting the retailer directly to request an ex...

Masterbuilt Tech SupportJuly 6, 2026

Masterbuilt

Reviews?

Would Recommend

Wondering why the reviews are the same exact ones as on Home Depots????

July 1, 2026
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Great results

Would Recommend

After using pellet smokers for the past several years this was my first attempt to use a dedicated smoker. The results were amazing and I'm really happy with the purchase.

June 27, 2026
From Wifi 710 710-Sq. in Black Smart Electric Smoker Verified Purchaser
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Goo job

Would Recommend
June 16, 2026
From Wifi 710 710-Sq. in Black Smart Electric Smoker Verified Purchaser
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Average Smoker

Would Recommend

Doesn't keep a consistent temperature, but da food still good!

May 25, 2026

From masterbuilt.com

Response from Customer Support

Thank you for reviewing the 710 Wifi Digital Electric Smoker! We’re glad to hear the food still turned out great. For the best temperature consistency...

Customer SupportMay 26, 2026

Terrible construction

Would Not Recommend

I bought a Masterbuilt electric smoker expecting decent quality, but the interior started rusting far sooner than it should have. Despite proper cleaning and storage, the inside is now so rusted that metal is flaking off and the unit feels unsafe to use. The racks and interior panels are heavily corroded, and it’s nearly impossible to clean without scraping off more rust. For a product designed to handle moisture and heat, this level of deterioration is unacceptable. A smoker shouldn’t become a...

May 24, 2026

From masterbuilt.com

Response from Customer Support

Thank you for taking the time to review the 710 Wifi Digital Electric Smoker. Regular cleaning and maintenance are important to help extend the life o...

Customer SupportMay 26, 2026

Get ready for effortless smoking.

Would Recommend

Great product. Easy to assemble.

May 1, 2026
Verified Purchaser
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Great smoker

Would Recommend

Easy to set up

April 23, 2026
Verified Purchaser
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Not like my old masterbuilt

Would Not Recommend

If you smoke at cooler temps this unit will disappoint. Operation manual basically states this. Will not produce smoke at lower operating temperatures just crank it up wide open for 8-10 minutes to make smoke. Translation: ruin you finished product. Smoking meat is a science and an art. Repeatability is mandatory. Randomly altering temps to create smoke is clown car level nonsense. Loved my old masterbuilt smoker with two independent heat elements one for smoke generation and one for temp. Ver...

April 20, 2026

From masterbuilt.com

Response from Masterbuilt Customer Service

Thank you for taking the time to review your smoker. We recommend Pre-heating your smoker for 30 to 45 minutes at desired cooking temperature before l...

Masterbuilt Customer ServiceApril 21, 2026

It's a work horse!

Would Not Recommend

[This review was collected as part of a promotion.] I received the smoker as a christmas gift about 4 year ago. I kept it on my deck covered with its cover. Rain, shine, snow; this recent winter storm let it covered with snow; and is working great. I've made Brisket, loins, Ribs, Salmon, Pork but, chicken and turkey. My only neg is the cover gets brittleand breaks, the grill trays are getting corroded, the back grease collection tray is rusted but lol is been 4 years... It's ready for the summer...

April 15, 2026

From masterbuilt.com

Ease of use and cleaning

Would Recommend

[This review was collected as part of a promotion.] My family got this for Christmas, and I have used it ever since. The wifi features are a bit tricky at first, but once you figure them out, they are very convenient. My personal favorite thing to make is ribs

April 13, 2026

From masterbuilt.com

Would Recommend

[This review was collected as part of a promotion.]

April 12, 2026

From masterbuilt.com

Easy to use

Would Recommend

Purchased one year ago! Love it! Only issue is hard to keep glass clean!

April 12, 2026

From masterbuilt.com

Love my Masterbuilt

Would Recommend

[This review was collected as part of a promotion.] This is my second Masterbuilt smoker. Love them both.

April 12, 2026

From masterbuilt.com

Some of the best smoking ever

Would Recommend

[This review was collected as part of a promotion.] This version vertical smoker with wifi allows you to keep tabs on the cooking and smoking part. When you heat with Electricity the smoke generated goes all on the meat, so you get a stronger flavor and tender cooking, using a water bowl to keep it moist during it's smoking process.

April 12, 2026

From masterbuilt.com

for the BEST smoked meats and veggies

Would Recommend

[This review was collected as part of a promotion.] I have used this smoker for years, my go to. I love I can check the internal temp. without opening the door. makes incredible Prime Rib, off the chart Mac and Cheese and even corn on the cob. even smoked ketchup is a big hit for burgers.

April 12, 2026

From masterbuilt.com

Perfect smoker

Would Recommend

[This review was collected as part of a promotion.] Talk about set it and forget it! This beauty lets you monitor so easily from a distance that it almost feels like cheating. Everything comes out delicious and nice and smokey!

April 12, 2026

From masterbuilt.com

Cooks well, but smaller than I’d like

Would Recommend

[This review was collected as part of a promotion.] Purchased this smoker in the summer of 25 to replace my first Masterbuilt Electric smoker. My first Masterbuilt was massive - so much space for many different foods to smoke simultaneously. I’ve smoked with charcoal for many years prior to my foray into electric smokers. I find the ease of a “set and forget” smoker helps tremendously. The 710, while small, cooks well , is reliable, and a great investment.

April 12, 2026

From masterbuilt.com