
Ratings & Reviews for Masterbuilt Digital 40-inch 970-Sq. in Black Electric Smoker
Ratings may include incentivized customer reviews.
What Customers Are Saying
The Masterbuilt digital electric smoker is generally well-received for its consistent temperature control, large capacity, and ability to produce delicious smoked foods. Many customers praise the smoker as well-built, durable, and easy to operate, with features like Bluetooth connectivity and a meat probe enhancing the user experience. However, some users have reported issues with inconsistent temperature readings, Bluetooth connectivity problems, and premature failure of certain components. Overall, the majority of customers are satisfied with the smoker's performance and convenience, though a small subset have experienced quality control and customer service problems.
Customer review summary generated by AI, including incentivized reviews.Awesome product!!!
Would Recommend[This review was collected as part of a promotion.] I have my vertical electric smoker for several years and only problem I've ever had was, when it's cold out it throws a code alot and stops working.
From masterbuilt.com
Easy to use!
Would Recommend[This review was collected as part of a promotion.] I bought this to replace a 30” Masterbuilt smoker I’d used for several years. The extra capacity is great when trying to smoke large racks of ribs and the stand makes a huge difference when trying to put items in or take items out. The cinch cord on the bottom of the cover keeps me from having to chase it around the neighborhood after a wind storm
From masterbuilt.com
Great smoker works great
Would Recommend[This review was collected as part of a promotion.] I have had this smoker for a year now and no problem whatsoever like the side tray that I put my wood chips in so I do have to open the door and loose heat
From masterbuilt.com
Easygoing
Would Recommend[This review was collected as part of a promotion.] Love the smoker, maintains proper heat. Added smoker attachment for longer smoke times.only issue the controller needed to be replaced
From masterbuilt.com
Great Smoker for smaller spaces
Would Recommend[This review was collected as part of a promotion.] I bought this almost a year ago and I have smoked almost everything from Wagyu beef brisket to Thanksgiving Turkey, I was never dissapointed in the end results of the smoke process with this smoker. Its easy to set up and easy to clean.
From masterbuilt.com
Really Small wood chip tray for a big smoker
Would RecommendSo far I like the smoker. First thing I noticed is that they give you a really small wood chip tray. Seems like a 1/2 handful fits in it. My 30” smoker had 4 times the size to fill up. You have to fill it up more often. The heating coil is big on the 40” too. It makes no sense to me.
From masterbuilt.com
good jerky, but temp consistency isn’t great
so far it smokes venison fine but i have noticed it struggles to keep a consistent temp. it turns the heating element off as soon as it hits the target temp, but since the element still is hot it will go 5-10 over the target temp. then once it goes below target temp it takes a bit to heat the element causing it to go 5-10 degrees under temp. but the jerky ive made with it still tastes pretty good, just keep in mind that if you want a consistent temp through the entire cook process, this smoker w...
From masterbuilt.com
DONT BUY!! DONT BUY!! DONT BUY!!!
Would Not RecommendDONT BUY!!! Purchased this smoker almost a month ago. The second time using it, it cut off in the middle of smoking brisket. Googled what to do and it said unplug it and wait 5 mins. Did that nothing wouldn't come back on. Further reading said it could be the digital controller. So I unscrewed it from the smoker and went to unhook the wire and when I picked the box up it was full of water, from the moisture of the smoker. Also keep in mind that it has been covered up with the master built smoker...
From masterbuilt.com
Thank you for taking the time to review your Digital Electric Smoker. When a smoker powers off unexpectedly and will not turn back on, the issue is of...
Good for 2yrs used 15 times now shuts few minutes
Would Not RecommendWorked good for couple yrs now it turns on and shuts off
From masterbuilt.com
Thank you for your review of the 30 inch Electric Smoker. We are sorry to hear about the current issue you are experiencing. Please attempt to reset t...
Do not recommend
Would Not RecommendI’ve had this product for less than a year, and I’ve had nothing but trouble with it. From the moment I got it, the door has not sealed well. Since then, I have also noticed that the paint used on it does not handle the heat, bubbling and flaking off around the door seal. Now the thermometer always reads over 285 even after turning the smoker on while cold. I have followed all troubleshooting recommendations to reset or clear that temperature and nothing will get the temperature to read less. Th...
From masterbuilt.com
Thank you for your review of the Digital Electric Smoker. A customer service representative will contact you via email within the next 1-2 business da...
Dont waste your money if you want to cure w/ this
Would Not RecommendI purchased this smoker on 11/24/25 at the Cabelas in Verdi (Reno) Nevada. It might work for ribs and chicken, but it's a boat anchor if you are trying to cure meats. The digital controller is 30-60 degrees off. To cure at 165 degrees, you have to use your own temperature probe. I have it set at 130, and it is at 172 degrees. To cure, you will need at least one probe until you can get an accurate reading. If you open the door, the temperature will spike, and you will not know the top-out until i...
From masterbuilt.com
Thank you for reviewing you 30-Inch Digital Electric Smoker. A customer service representative will contact you via email within the next few days.
[This review was collected as part of a promotion.]
From masterbuilt.com
Used to love masterbuilt
Would Not RecommendBought two of these and after a couple months neither will work. One of them will not come on at all and the other one will come on but will jot heat up.
From masterbuilt.com
Thank you for your review of the Digital Electric Smoker. We do see a customer service representative is already working directly with you.
[This review was collected as part of a promotion.]
From masterbuilt.com
Great entry into the smoking arts
Would Recommend[This review was collected as part of a promotion.] So, I’ve been using my master built smoker for a couple of years now. After the first year I added the cold smoke generator to it and have smoked everything from pork shoulder to beef to bacon, and I even made chipotle peppers. The temperature control was not quite what I had hoped, but as long as I monitor it with a good thermometer, it cooks quite well.
From masterbuilt.com
Great smoker
Would Recommend[This review was collected as part of a promotion.] My kids bought this for me and love the Bluetooth and the app to keep an eye on the temps.
From masterbuilt.com
Ok will do the job.
Would Not Recommend[This review was collected as part of a promotion.] Received it for Father's day several years to start to smoke would get the job done. Have to trim done the brisket to get it to fit. After several years display started to deteriorate. And electrical started to fall ordered a new controller but still having issues
From masterbuilt.com
Thank you for taking the time to review your Digital Electric Smoker.
My second Masterbuilt electric chip smoker
Would Recommend[This review was collected as part of a promotion.] I purchased a 30" Masterbuilt electric chip smoker a couple of years ago and have used it more times than I can count. It has been very consistent with every cook and times and temperature are reliable. I hope to have it for years to come.
From masterbuilt.com
Electric smoker
[This review was collected as part of a promotion.] Great learning tool that I was introduced to smoking . I’ve done briskets, pork buts, chicken and duck and I’ve been satisfied with all of them
From masterbuilt.com
Works good
Would Recommend[This review was collected as part of a promotion.] My brother inlaw has this smoke and I was iffy about it at first we did a couple racks of ribs and turned out pretty good definitely has me thinking about getting one
From masterbuilt.com
Thanks for your detailed feedback of the 30-Inch Digital Electric Smoker. Some temperature fluctuation and moisture are normal with the Digital Electr...