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Gravity Series 28-in W Black Charcoal Grill

Ratings & Reviews for Masterbuilt Gravity Series 28-in W Black Charcoal Grill

4.4
3640
Review
 4.4 out of 5
3640 Reviews


92% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise the grill for delivering authentic charcoal flavor, remarkable versatility, and set-it-and-forget-it convenience. Many highlight the gravity-fed system's ability to smoke, grill, sear, and rotisserie with consistent results across hundreds of cooks. Reviewers consistently report three to five years of reliable use without major issues, calling it a workhorse and best investment. A small number mention controller or fan failures after extended use, but these concerns are vastly outweighed by widespread satisfaction with performance and flavor.

Customer review summary generated by AI, including incentivized reviews.
3640 Customer Reviews

Awesome grill

Would Recommend

Outstanding

June 15, 2026
From Gravity Series 28-in W Black Charcoal Grill Verified Purchaser
Was this Review Helpful ?

Great grill

All in one

June 14, 2026
Verified Purchaser
Was this Review Helpful ?

Could be

Would Not Recommend

I am in a toxic relationship with my smoker. Every single time I go to use it I need to remove the app from my phone, download the app, and try multiple times to connect to my wifi. It’s not my wifi, I have many devices connected, no issues, it’s not the distance, when connected it shows full bars. It’s not my phone, I have last years model. If I didn’t love smoked food so much I don’t think the juice would be worth the squeeze. Get this smoker if you never intend to be somewhere quickly after...

May 31, 2026

From masterbuilt.com

Response from Masterbuilt Customer Service

Thank you for taking the time to review you Gravity 800. What you are experiencing with your app should not be occurring. We recommend the following: ...

Masterbuilt Customer ServiceJune 1, 2026

Best grill ever

Would Recommend

Ive had my grill for 6yrs and it's by far the best grill I ever had. I used to be hit or miss with my bbq because of the fire either going out or burning up my food. This grill fas turned me into a pitmaster lol. If you set grill at 350 it's going to be 350 until grill is out of charcoal. This grill is pretty much set it and forget it

May 31, 2026

From masterbuilt.com

DO NOT BUY!!!!!

Would Not Recommend

I’ve heard bad things about this product, I never thought it was not going to work fresh out the box. I ordered this for memorial weekend to spend time with family and spent time prepping meat and about 4 hours assembling just to get an error 1 code for temp probe. Everything seems in perfect condition including cabling, I removed the probe cable and removed power cord. Turned on the grill and with the same timing received the same error, suggesting it could be the controller. This thing KILLED ...

May 24, 2026

From masterbuilt.com

Response from Customer Support

Thank you for reviewing the Gravity Series 800. Please check that the connection is fully seated, as a loose connection can trigger the Error 1 code. ...

Customer SupportMay 26, 2026

Gravity series 1050 smoker

Would Recommend

I’ve had the 1050 smoker for 3 years now. I’ve used it to smoke ribs and pork butts. Does a great job. Maintains the set temperature, and probes provide an accurate meet temperature. I’ve had a few problems, but the more I use it the better I get at it. I recommend you use the app when smoking, get a few spare parts, and extra probes.

May 23, 2026

From masterbuilt.com

Awesome Grill, Griddle & Smoker

Would Recommend

I've had my Gravity Series 800 since March and have grilled on it pretty much every weekend since owning it. I owned a lesser brand name charcoal grill before and had to constantly fight with keeping the temperature up. Since owning my 800 I've cut my cooking time significantly down. Biggest thing for me to get used to right now is how much faster I can get done grilling as compared to before. I haven't used the griddle yet but that will be coming soon. I give Masterbuilt 5 stars & I'm recommend...

May 14, 2026

From masterbuilt.com

Grill works great while it lasts. Many issues!

When the grill is new it works well. Within 8 months the walls of the fire box near the cook opening flaked away exposing insulation. the grating to the enterance of the cook chamber letting ash into the manifold. This warped and distorted the cut off blade open making it impossible to install the upper plate without pounding on it. Had to replace 2 door sensors with 3 months. Drip tray all but fell off do to the rivets on the contol side of the rusting away. Controller made it about 12 months b...

May 1, 2026

From masterbuilt.com

Response from Customer Support

Thank you for taking the time to review the Gravity Series 1050. The metal plates in the lower portion of the hopper hold the firebrick in place and p...

Customer SupportMay 1, 2026

Temperamental…not in a good way

I waited three years to review this product. Now it’s time. Even after changing internet services, the WiFi capability resembles a late 1980 AOL connection. Having given up on WiFi (since I had to delete and create a new grill connection with every use) even the dials to increase/decrease temp are failing. That was my final workaround. Additionally, the grill is a charcoal HOG! I’m willing to live with some drawbacks, nothing is perfect but I’ll move back to something that is more de...

April 29, 2026

From masterbuilt.com

Response from Customer Support

Thank you for your review on your Gravity 1050. For the connectivity issues, there’s a full reset process that tends to resolve the repeated pairing a...

Customer SupportApril 30, 2026

Positives and negatives

ive had mine for 4 years love it for the ease of it. and the control of heat even when -0 temps. I've ran numerous smokers but absolutely love the ease, we have 6 children and feel comfortable leaving it without issues. Negative- very cheap material, fire box has burnt out twice -had insert made. Easy to have flare up fires- I made a better pan catch.

April 20, 2026

From masterbuilt.com

Great service

Would Recommend

[This review was collected as part of a promotion.] I won this Grill at a local irrigation parts store. The folks there had put it together and had it on display. Unfortunately, they had messed the temperature probe up and I called Masterbuilt to see if I could get it warranted. They said yes and sent me out the new probe. I installed it and have been fully enjoying the food I get out of this unit. So easy to use-

April 15, 2026

From masterbuilt.com

Great Design, Great Performance

Would Recommend

[This review was collected as part of a promotion.] Took a step up from the 30" electric back in the fall of 2023, and have not regretted the money spent on this smoker. I really like the design of a gravity fed system like this, and although I have read stories about bad switches, and control panels going out, I've not really had any issues with mine. I appreciate the capacity of the 1050, and I like the amount of smoke flavor imparted to the meat (something I feel is lacking in my friend's ...

April 14, 2026

From masterbuilt.com

Great smoker!!!!

Would Recommend

[This review was collected as part of a promotion.] I have had the 800 gravity series for 5 years now and love it. I have smoked everything from pork to a whole turkey and it's awesome.

April 13, 2026

From masterbuilt.com

Charcoal brings it to the next level!

Would Recommend

[This review was collected as part of a promotion.] You always hear people say, "Why did I wait so long to get a smoker?". I now know why I waited. If I'd bought a smoker last year, it most likely would have been a pellet smoker. Don't get me wrong, pellet smokers are great, but charcoal brings it to the next level. This smoker/grill is so easy to use, and is unmatched in versatility. I can smoke, grill, sear, rotisserie, or make a pizza. And Oh my God; the flavor is unbelievable and the m...

April 13, 2026

From masterbuilt.com

Smoking"

[This review was collected as part of a promotion.] I've owned several smokers and dozens of different BBQ's. This is hands down the best I've had. From smoking to making pizza, the controls and bluetooth make the process easy to control.

April 13, 2026

From masterbuilt.com

Some quality issues

Would Not Recommend

[This review was collected as part of a promotion.] I've had my grill for a little over two years, and I've had to replace the controller twice and the cover once because the elastic cord at the bottom broke. I'm also noticing that the sleeve in the coal shoot isn't standing up to temperatures when you sear steaks or just grill at a higher temperature. The sleeve will have to be replaces in the near future.

April 13, 2026

From masterbuilt.com

Response from Customer Support

Thanks for sharing your experience with the Masterbuilt Gravity Series 800. Regular use and high-heat cooking can impact components over time. For bes...

Customer SupportApril 15, 2026

Great Smoker

Would Recommend

[This review was collected as part of a promotion.] Had it for about a year and still works great. Keeps temp at set goal. App is nice. Temp reader is consistent.

April 13, 2026

From masterbuilt.com

The Best!!

Would Recommend

[This review was collected as part of a promotion.] I have had my 1050 for several years. It is the perfect smoker for me. Lights up quick, holds temp great. Perfect for reverse sears.

April 12, 2026

From masterbuilt.com

Great product

Would Recommend

[This review was collected as part of a promotion.] The cooking technology has a awesome smoking brisket for 16 hours with no flares and temperature remains constant

April 12, 2026

From masterbuilt.com

works wonderfully

Would Recommend

[This review was collected as part of a promotion.] Had this grill/ smoker for a few years and love every bit of it.. the convenience of smoke and sear and the wonderful taste of charcoal makes this grill a must have

April 12, 2026

From masterbuilt.com