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Secure Pro Latch Wi-Fi Smart Locks Venetian Bronze Smart Wi-Fi and Bluetooth Touchscreen Keypad Electronic Deadbolt and Handle Lock

Ratings & Reviews for Lockly Secure Pro Latch Wi-Fi Smart Locks Venetian Bronze Smart Wi-Fi and Bluetooth Touchscreen Keypad Electronic Deadbolt and Handle Lock

4.8
876
Review
 4.8 out of 5
876 Reviews


98% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product offers a range of advanced security and convenience features, including a fingerprint scanner, keypad, and mobile app access. Users appreciate the ability to assign temporary access codes and monitor entry, as well as the auto-lock function and door sensor. The lock is reported to be easy to install and program, with clear instructions and helpful customer support. While some customers experienced minor connectivity issues, the overall consensus is that the product is a high-quality, feature-rich smart lock that significantly improves home security and access control.

Customer review summary generated by AI, including incentivized reviews.
876 Customer Reviews

“Smart, Safe, and Super Easy to Use”

Loving my Lockly lock! I’m super happy with this smart lock. You can tell it’s high quality and very secure. Installation was easier than I expected, and the app works perfectly. My favorite part is being able to unlock it with my fingerprint or from my phone — it’s so convenient! I also think the keypad with the numbers that change positions is a brilliant idea for extra security. Totally recommend Lockly. It’s modern, secure, and makes life a whole lot easier. Thanks to the Lockly team for ...

July 18, 2025

From lockly.com

Response from Lockly Customer Service

Thank you so much for the amazing feedback! We're thrilled to hear you're enjoying your Lockly lock and all the features that make it secure and conve...

Lockly Customer ServiceJuly 21, 2025

Lightning Fast Unlocking!

Would Recommend

I’ve been using the Lockly SecurePro on my front door for the past two months and it has completely transformed how I enter and secure my home. The unboxing experience was premium and the step-by-step installation guide made mounting the lock and connecting it to my Wi-Fi network a breeze. With its responsive touchscreen keypad and lightning-fast fingerprint sensor, I never fumble for keys again—even when my hands are full. The mobile app makes granting temporary access to house sitters or dog ...

July 8, 2025

From lockly.com

Response from Lockly Customer Service

Thank you for the amazing detailed review! We’re thrilled to hear how much you trust and enjoy your Lockly SecurePro. Your support means a lot to us! ...

Lockly Customer ServiceJuly 9, 2025

Best features and long battery life

Would Recommend

After more than two years of use, this lock has proven to be an excellent investment. Early on, I encountered occasional Bluetooth connectivity issues between the lock and hub, but the support team was fantastic—they sent me an adapter/extender that resolved the problem. Daily performance has been outstanding. Whether using fingerprint recognition or the numeric keypad, the lock responds reliably every time. I'm particularly impressed with the battery longevity, which consistently delivers abou...

July 1, 2025

From lockly.com

Response from Lockly Customer Service

Thank you for sharing your long-term experience! We're glad the lock has been a reliable investment and that our support team could help along the way...

Lockly Customer ServiceJuly 2, 2025

Love the features

Would Recommend

I have been using this lock for the past 6 months, and really enjoy the ease of use. It even has a fingerprint function! I like that I can give tempory codes, family codes, and permanent codes all from my phone.

July 1, 2025

From lockly.com

Response from Lockly Customer Service

Thank you for your great feedback! We're glad you're enjoying the ease of use and love the flexibility of the code options and fingerprint feature. Th...

Lockly Customer ServiceJuly 2, 2025

Excellent choice

Would Recommend

This lock is awesome, we love the fingerprint feature. No need to carry keys anymore!

June 27, 2025

From lockly.com

Response from Lockly Customer Service

Thanks so much! We’re thrilled you’re loving the fingerprint feature and enjoying a key-free life! If you ever need help, just reach out: 📧 help@lock...

Lockly Customer ServiceJune 30, 2025

Like the feature on the device

Would Recommend

I love this lock and I will purchase a nother one.

June 25, 2025

From lockly.com

Response from Lockly Customer Service

Thank you so much for your support! We’re thrilled to hear you love your lock and look forward to helping you with your next purchase. If you need any...

Lockly Customer ServiceJune 25, 2025

Great lock for rentals

Would Recommend

I have had this lock on my rental property for 4 years and it has never given me any trouble. I am able to remotely control the lock and create passcodes for my renters. I like that the passcodes can be set to automatically expire when the rental is complete. I also appreciate the "jump start" feature where you can overcome a dead battery with a 9V battery held to 2 nicely hidden terminals on the lock body

June 24, 2025

From lockly.com

Response from Lockly Customer Service

Thank you for your amazing review! We're so glad to hear the lock has been reliable for you over the years and that features like remote control and p...

Lockly Customer ServiceJune 25, 2025

Great features

Would Recommend

I bought this from my cousin and we absolutely love.

June 23, 2025

From lockly.com

Response from Lockly Customer Service

Thank you for sharing! We’re so happy to hear you love your Lockly lock. It’s great to know it’s bringing convenience and security to your home!

Lockly Customer ServiceJune 23, 2025

Great smart lock

Would Recommend

I recently installed the Lockly digital lock on my front door, and I couldn’t be more impressed. This smart lock combines advanced technology with elegant design, offering both security and convenience in one sleek package. The fingerprint feature is by far my favorite—it’s fast, reliable, and allows me to enter my home effortlessly at any time. Another feature I truly appreciate is the ability to grant access to my family members through personalized codes, either for a limited time or indefin...

June 19, 2025

From lockly.com

Response from Lockly Customer Service

Thank you so much for this thoughtful and detailed review! 😊 We’re thrilled to hear how much you love the fingerprint feature and the flexibility of ...

Lockly Customer ServiceJune 20, 2025

perfect for my needs

Would Recommend

After an incident where my house was entered by a stranger (with the door unlocked) i immediately installed the Lockly Secure Pro smart lock. Now i don't need keys & the door automatically locks so i have peace of mind. I was also able to give temporary access to house-sitters and friends staying for a visit

June 18, 2025

From lockly.com

Response from Lockly Customer Service

Thank you for sharing your experience. We’re truly sorry to hear about the incident that led you to seek out a smart lock, but we’re so glad Lockly Se...

Lockly Customer ServiceJune 18, 2025

Wonderful product

Would Recommend

This product works just as it was designed to do. We like the feature of unlocking our door before we walk up to the house. We can even let others into our home when we’re not there.

June 18, 2025

From lockly.com

Response from Lockly Customer Service

Thank you for your great feedback! We're so glad to hear the lock is working just as expected and that you're enjoying the convenience of remote acces...

Lockly Customer ServiceJune 18, 2025

Best lock ever

Would Recommend

I bought this lock and is the best on the market. I really recommended

June 17, 2025

From lockly.com

Response from Lockly Customer Service

Thank you for the fantastic review! We're so glad to hear you’re enjoying your Lockly lock and consider it the best on the market. Your recommendation...

Lockly Customer ServiceJune 17, 2025

Not sure where all the positivity is coming from

Would Not Recommend

There is no actual deadbolt contrary to what the item is listed as having. It's essentially just a fancy version of a door knob lock. Additionally the app wouldn't even process a request to create an account. Customer service was an over 30 minute wait on the phone and I cannot say stay away enough.

June 16, 2025
Was this Review Helpful ?
Response from Customer Care

Hi Josh,

Thank you for taking the time to share your experience—we're truly sorry to hear it didn’t meet your expectations. We underst...

Customer CareJune 20, 2025

Best service!!

Would Recommend

Micah with LOCKLY was an absolute Rockstar! Helped me get my lick back in the game! And fast! Thanks Micah!

June 16, 2025

From lockly.com

Response from Lockly Customer Service

Thanks so much for the shoutout! We’re thrilled Micah could get your lock back in the game so quickly. We’ll be sure to pass along your kind words—Mic...

Lockly Customer ServiceJune 17, 2025

Reliable and well made lock with many features

Would Recommend

I’ve had this lock for about a year. It is easy to use and has held up well despite facing the western sun. It has a smooth lock/unlock operation and its batteries last about 6 months or more. Users can be added/removed with ease and remote control/observation of the lock works great. I have other smart locks, but this one is the best of them.

June 11, 2025

From lockly.com

Response from Lockly Customer Service

Thank you for the thoughtful review! We're glad to hear your Lockly has performed reliably over the past year, even in direct sun exposure. It’s great...

Lockly Customer ServiceJune 11, 2025

The smart lock is very convenient and elegant and being able to lock and unlock with voice including with all the great features that it has.

June 9, 2025

From lockly.com

Response from Lockly Customer Service

Thank you for your feedback! We're glad you're enjoying the convenience and elegance of your smart lock. Voice control and the range of features are d...

Lockly Customer ServiceJune 11, 2025

Great lock and even better customer service!

Would Recommend

I’ve had this lock for about 2 years now and it’s been great. I can assign any of my friends and family with a permanent or temporary code (for pet sitters) and this lock always comes through for me. I even get updates when the door is opened and closed. Hands down the best lock. Not to mention the customer service. They were very responsive and even called to make sure my issue was resolved. This is a great company and I will definitely always have a LOCKLY lock!

June 8, 2025

From lockly.com

Response from Lockly Customer Service

Thank you so much for your loyalty and kind words! We’re thrilled to hear that your Lockly lock has been reliable over the past two years and that fea...

Lockly Customer ServiceJune 9, 2025

Great lock

Would Recommend

I have this lock for about a year and a half. Works great I had some questions for service. Someone always calls follows up since your emails. Alix

June 4, 2025

From lockly.com

Response from Lockly Customer Service

Thank you for being a valued Lockly user for the past year and a half! We’re glad to hear your lock is working great and that our team has been respon...

Lockly Customer ServiceJune 4, 2025

Great!

Would Recommend

Amazing product! Absolutely love! Eventually Need more!

June 3, 2025

From lockly.com

Response from Lockly Customer Service

Thank you so much for your enthusiasm! We’re thrilled to hear you absolutely love your Lockly product. Whenever you’re ready for more, we’ll be here t...

Lockly Customer ServiceJune 3, 2025

Great support

Would Recommend

I bought a home with a Lockly lock, and it took me a while to master it. The support team from Lockley were immediately available to help. They have helped me resolve issues more than once.

June 2, 2025

From lockly.com