Ratings & Reviews for LG High Efficiency Impeller Extra Large ( 5.5-cu ft ) Top-Load Washer ( Alpine White )
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the washer for exceptional cleaning performance, quiet operation, and large capacity ideal for bulky items like king-size comforters. The AI wash cycle, customizable settings, and automatic dispensers are frequently called game-changers, with many noting the machine exceeds expectations. Smart app connectivity and programmable features receive strong enthusiasm. However, some customers report serious frustrations with post-purchase support and repair policies that have damaged brand loyalty despite satisfaction with the product itself. Overall, most consider the washer excellent despite service concerns.
Customer review summary generated by AI, including incentivized reviews.LG Model Wash Machine
Our other washer went kaput, so we recently purchased the new LG Model. We were so impressed with the delivery, setup, and installation by the Lowe's team. We have used the new washer for only a week, but have washed several loads so far. It works so efficiently -- I am excited to use it for many years to come!
Verified Purchaser
Love my new washer
Would RecommendPerfect capacity for a large family like ours. This washer is consistent and gets all my stains out of my clothes. It doesn’t vibrate across my floor like my last washer.
From High Efficiency Impeller Extra Large ( 5.5-cu ft ) Top-Load Washer ( Matte Black ) Verified Purchaser
Terrible product
Would Not RecommendThis is the worst washing machine I’ve ever used. I’ve had it 2 weeks and now I can’t even use it. The spin cycle makes it bounce so hard, that my entire house shakes. Water has leaked from the bottom and calling support has been zero help. Now the washer won’t even finish a cycle, it just keeps filling and draining the tub. Of course it’s when I have a full load of towels in with Noway to spin them. They have their customer service outsourced so it’s difficult to understand the person on the ot...
From High Efficiency Impeller Extra Large ( 5.5-cu ft ) Top-Load Washer ( Matte Black )
awesome
Would Recommendgrate washing machine wife loves it so much we ordering the matching dry
From High Efficiency Impeller Extra Large ( 5.5-cu ft ) Top-Load Washer ( Matte Black )
Easy to use and incredible capacity
The capacity is very great . I was able fit a king size comforter and blanket in for washing. It’s very quiet also and easy to work.
From lg.com
Hi Jimmery! We are thrilled to hear that your washer handles huge loads like a champ while staying super quiet and simple to run! If you ever need any... Read More
Lowes & LG got the job done
Would Recommendlowe’s had the best price, the earliest availability and the tei person installation team did a flawless job hooking it up and testing. The LG machine itself is AMAZING
Verified Purchaser
Wt8600cb is my dream
[This review was collected as part of a promotion.] Wt8600cb was my dream! I really want this washer so bad that I plan to record a YT video in 2030s And I will kept this washer for not only 28 years but for rest of my life!But it too much money to buy! And the real reason why i like this washer because so that way. I can wash shirt, jeans, towels & sheets & sweater & sweatshirt & blanket and more! So that way I can record the video about whole cycle and post on YouTube! So I will buy this washe...
From lg.com
Hey there, Matt! Thanks for the energetic review. Always great hearing how much you’re looking forward to owning that washer and creating your future ... Read More
Very efficient and excellent capacity
Would RecommendThe machine does an excellent job and runs very quietly.
Verified Purchaser
Extended soaking time
I have been trying to pause the washer during a soak cycle to extend the soaking time. After about 10 minutes, the washer begins to drain due to "inactivity". How do I extend the soak time without it doing that?
From lg.com
Hi there! Thanks for pointing this out. Your washer is draining because it’s built to avoid long pauses during a soak. For a longer soak, choosing a c... Read More
Excellent washer
[This review was collected as part of a promotion.] Absolutely flawless so far, but we’ve only had the washer for 1 month
From lg.com
Hello there, Robb! Thanks for the quick note. Always great hearing your washer is off to a flawless start and keeping things running smoothly in that ... Read More
Start button
Only thing wrong is that start button cant be seen until you touch it so its confusing . It should be easier to see. I couldn’t find it till I accidentally touched it. This is not in the manual!
From lg.com
Hello, Jane! Talk about an unexpected hide-and-seek champion! We are so glad you cracked the mystery of the start button and can now enjoy your LG Was... Read More
Garbage DO NOT BUY
Would Not RecommendVent sensor problem and Lowe’s won’t assist. Even though 5 yr warranty was purchased!!!!!
Hi, Tom. Thank you for sharing your experience with your LG Washer (WT8600CW) model. We understand how vital a fully functional appliance is to your ... Read More
Washer
Would Not RecommendDo not get it ! It does not clean the cloths ! I gave it three weeks to see if I was crazy! But I’m not still dirty
From High Efficiency Impeller Extra Large ( 5.5-cu ft ) Top-Load Washer ( Matte Black )
Hi, P Potts! Thanks for sharing your experience with us about the LG Washer (WT8600CB). Having your laundry routine disrupted especially with heavy l... Read More