
Ratings & Reviews for KitchenAid Counter-Depth 23.8-cu ft 3 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Stainless Steel with PRINTSHIELD Finish )
Ratings may include incentivized customer reviews.
What Customers Are Saying
The refrigerator has a modern, high-quality design with a spacious, well-organized interior and convenient features like an adjustable water/ice dispenser. However, it suffers from frequent issues with the ice maker, temperature inconsistencies, and noisy operation. Many customers also report durability problems, with the fridge failing within a few years. While the design and features are appealing, the consistent quality and reliability concerns make it difficult to recommend this model.
Customer review summary generated by AI, including incentivized reviews.Absolutely beautiful refrigerator!
Would Recommend[This review was collected as part of a promotion.] I have never loved an appliance more! This fridge has all the best features in one appliance! It’s roomy and beautiful!
From kitchenaid.com
Waiting on Parts
Would Not Recommend[This review was collected as part of a promotion.] Been waiting on parts since the refrigerator was delivered. Door open alarm is activated meaning no light in the refrigerator.
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Repair opportunities
Would Not RecommendBought fridge 4 years ago - multiple service calls for not cooling main fridge compartment
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Amazing
Would Recommend[This review was collected as part of a promotion.] This is the best purchase. I am in love with it. Lots of light lots of room and gorgeous to look at.
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The Look
Would Recommend[This review was collected as part of a promotion.] Cosmetically very beautiful. Fits right in with a luxury kitchen. Keeps items cold. The freezer is on the smaller end but it fits well with smaller spaces. This is by far our favorite.
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Has alot of great features.
Would Recommend[This review was collected as part of a promotion.] So far everything is working well, it's really a nice refrigerator , very happy I purchased this refrigerator..
From kitchenaid.com
Beautiful Refrigerator!
In all honesty, we got this unit mainly for looks. There were some reviews that made me worry a bit but I think they all stem from bad delivery and that is why I made sure it was a smooth process. If you're the type that care about both form and function, this is your refrigerator. It fits soooo well in our modernized kitchen renovation and Im very sure it will fit a rustic themed kitchen as well. It is the center piece of our kitchen. The wood look trim and the tra layouts are super nice. The c...
From kitchenaid.com
Love the layout but did not work
Would Not Recommend[This review was collected as part of a promotion.] Bought this a week ago. Never made ice. Slow to cool but did eventually. Then freezer quit working. Had repair out and needs a new compressor. Quality control?
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Disappointed it needed service within a month
Would Not Recommend[This review was collected as part of a promotion.] The ice maker was completely jammed up. Repairman called it an engineering defect and that we should avoid crushed ice.
From kitchenaid.com
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator and would like the oppor... Read More
New fridge
Would Recommend[This review was collected as part of a promotion.] Spacious and beautifully designed. Lots of tray scace
From kitchenaid.com
Beats the GE Profile
Would Recommend[This review was collected as part of a promotion.] We bought this to replace a GE Profile that lasted about 5 years and had begun having problems circulating child air. First, this is a beautiful appliance. The lighting inside is amazing. The ability to adjust the door bins to preferred heights is nice. Some of the height positions are extremely tight though. The ice maker so far seems to be functioning and providing adequate ice. The only negatives I find at this point have to do with not bein...
From kitchenaid.com
Great features
Would Recommend[This review was collected as part of a promotion.] Just right for me and My Wife, filtered water and ice dispenser. Soft close drawers and freezer door. So cool.
From kitchenaid.com
I love it!
Would Recommend[This review was collected as part of a promotion.] I had a Kitchenaide fridge that lasted me for 25 years and I finally had to replace it but not because it was not running, but because the plastic shelves were falling apart. I absolutely love this fridge. It is beautiful and meets all my expectations. I am a total Kitchenaid fan because all of my appliances are still in great working order.
From kitchenaid.com
Broke just outside the 1 year mark
Would Not RecommendLowe’s is awful customer service sucks avoid shopping here I’ve had nothing but issues
Verified Purchaser
Hello! We are sorry to hear about this concern. While our reviews focus on the product and your individual experience using it, we are sorry to hear ... Read More

NOT WORTH THE PRICE TAG.
Would Not Recommend[This review was collected as part of a promotion.] THIS IS A BASIC BUT ATTRACTIVE REFRIGERATOR. NOTHING SPECIAL FOR THE SUPER HIGH PRICE TAG. * IT ARRIVED WITH INDENT DING ON THE DOOR FRONT AND *A LOUD MOTOR SOUND WHEN IT DROPS A FEW ICE CUBES. AFTER ONE REPAIR IT STILL DOES, BUT NOW WITH AN *EXTRA GROWLS AND LOUD KNOCKS IN IT. * IT RUNS VERY LOUD INTERMITTENTLY THROUGHOUT THE DAY.** THE FREEZER IS A “BEAST” TO OPEN. ITS DEFINITELY A MUSCLE WORKOUT. * THE WATER & ICE DISPENSER ARE WEIRD. ...
From kitchenaid.com
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator and would like the oppor... Read More
Broken fridge
Would Not Recommend[This review was collected as part of a promotion.] We bought this a month ago and after being plugged in for 3 days the ice maker quit. We have had a man come out 4 times and replace every part they told him to. No answeres and no phone call about next step.
From kitchenaid.com
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator and would like the oppor... Read More
Should not be sold! I think it’s a LEMON!
Would Not RecommendWe have had issues with this refrigerator from day 1. It took us 6 months to receive it and about 6 hours for it to break down. The first issue, the water line was cut, we think when the doors were installed. New doors were ordered but the repair man didn’t notice the line was cut. My son and I did. Second issue about 6 months in, the fan stopped working. Yes it was covered under the very limited warranty. But still days without a frig. Third issue and the most annoying….it stopped cooling a...
From kitchenaid.com
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator and would like the oppor... Read More
well I love the refrigerator is working just fine
Would RecommendThe refrigerator was delivered with some missing parts. The water filter, cap and the door was off the hinges to the water filter.
Verified Purchaser
Refrigerator space is limited
[This review was collected as part of a promotion.] I like the refrigerator/freezer and it looks very nice. But the space is very limited inside. It's hard to fit large bowls, 9 x 11 pans and tall containers. We have purchased a second fridge/freezer to also utilize.
From kitchenaid.com
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator and would like the oppor... Read More