
Ratings & Reviews for KitchenAid 24-in Top Control Built-in Dishwasher ( PrintShield Stainless ) With Third Rack, ProWash, ProDry Max , 41-Decibel
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise this dishwasher for exceptional quietness—many describe it as barely audible at 41 dB—and outstanding cleaning performance, with dishes emerging spotless, dry, and free of water spots without pre-rinsing. The spacious interior, convenient third rack for silverware, and automatic door-opening feature are frequently highlighted as premium design touches. A small number report issues with detergent dispensers, rack rollers, or lengthy cycle times exceeding three hours, though most consider these minor drawbacks. Overall, reviewers strongly recommend this model for reliable, quiet operation.
Customer review summary generated by AI, including incentivized reviews.[This review was collected as part of a promotion.]
From kitchenaid.com
Nice dishwasher, crap customer service
The dishwasher is nice. We had to go to the store 2x to actually get it after I was there to purchase it and I was told it’s there and good to go. This store is an absolute mess.
Verified Purchaser
Great Dishwasher, Terrible Quality, Worse Support
Would Not RecommendOur KitchenAid dishwasher (Model Number: KDPS324SPS) worked great, the dishes always came out clean regardless of how dirty they were. That is for the first 6 months when it stopped working mid-cycle. The repair technician said the control panel failed. Okay, failures happen—a bit disappointing it failed after 6 months. The technician order the replacement part. After numerous calls to Whirlpool, the parent company of KitchenAid, they finally shipped the part 28 DAYS later. We could have insta...
Nice machine
[This review was collected as part of a promotion.] Very quiet and efficient machine, Interior features are way too dark which makes difficult to install silverware.
From kitchenaid.com
Not what we originally purchased
Would RecommendWe actually ordered the KA dishwasher that was the step up from this but this model was brought out and installed. All this to say that the Lowe’s store made it right. We had a 300 series Bosch dishwasher that I was so happy to get rid of. This machine is excellent and the first load came out nice and clean and can hold so much more than what we had. This machine is just as quiet as my Bosch but it actually gets the dishes dry! Amazing! So far we are extremely happy with this machine!
Kitchen Aid dishwasher
Would RecommendExcellent machine very quiet, great cleaning, like the door popping open for drying, and the capacity is awesome weigh movable racks.
Verified Purchaser
Buyer Beware Replacement Parts Not Available, Fai
Would Not RecommendVery disappointed with this KitchenAid dishwasher. I purchased it from Lowe’s in November 2025, and it stopped working after only about eight months. I have now been without a working dishwasher for over a month with no resolution. KitchenAid was unable to provide a warranty technician in my area, so I found my own technician to diagnose the problem. Unfortunately, the wire harness needed to repair the dishwasher is no longer available for purchase. Even if I am willing to pay for the repair my...
We are truly sorry to hear about your frustrating experience with your KitchenAid dishwasher, as well as the difficulties you have encountered with r... Read More

Cleans well but I’ve had drainage issues
[This review was collected as part of a promotion.] We’ve had our dishwasher now for a couple months. For the most part it’s done the job well. Dishes come out clean and dry. Has many different tine spacings to handle a variety of dishes. Top rack is nice for longer utensils as well as sharp ones. However, it has thrown a code many times for improper drainage. It takes multiple times running the drain cycle to clear out the bottom of the dishwasher. It was professionally installed, and we clean ...
From kitchenaid.com
Quiet!
Would RecommendThis dishwasher is the quietest I've ever had! Works perfectly!
Verified Purchaser
Seems to be nice.
It works. It’s quiet. Cleans the dishes well. We’re happy so far.
Verified Purchaser
This dishwasher works beautifully.
Verified Purchaser
Broken after 3 months
Would Not RecommendBought this dishwasher, along with multiple other kitchenaid appliances, on a black Friday sale. they sat in humidity/climate controlled storage until our house was done in April. Installed and now 3 months later its broken. Won't turn on or anything. very disappointing considering its brand new and even on sale, was more expensive than other brands. probably wont go with kitchenaid in the future. they want to sell you expensive garbage and then charge you $17/month insurance fees after you regi...
We are truly sorry to hear that your KitchenAid dishwasher stopped working after only a few months of use, especially after investing in multiple Kit... Read More

Great purchase
Would RecommendThis dishwasher is everything I hoped for. It’s quiet, good looking, has a great capacity and cleans great. I love the feature where it pops open when dry.
Verified Purchaser
Really love dishwasher. I had ordered a different one and it got lost so Lowe’s helped me find one close to what I wanted and it works wonderfully
Verified Purchaser
dish washer of my future
Would RecommendMuch more capacity than my old one. Much quieter than my old one. Stainless steel look matches well with my other appliances very happy
Verified Purchaser
We are deeply sorry to hear about the control panel failure on your KitchenAid dishwasher (Model Number: KDPS324SPS) and the 28-day delay in receivin... Read More