
Ratings & Reviews for Hisense Ultra Fast-preheating True Convection 30-in Glass Top 5 burners 5.8-cu ft Air Fry Convection Oven Single oven electric range Electric Range ( Stainless Steel )
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the range's rapid preheating, even heating, and powerful burners, with many highlighting the air fryer and convection features as standout additions. The spacious interior, intuitive controls, and sleek glass cooktop design earn consistent compliments for both aesthetics and functionality. Most emphasize exceptional value for the price. However, a significant group reports serious mechanical failures including cracked cooktops, non-functioning burners, and control panel malfunctions occurring within weeks of purchase. Customer service frustration compounds these issues, with many describing unresponsive support and denied warranty claims. Despite strong performance satisfaction, reliability concerns and service gaps create meaningful hesitation.
Customer review summary generated by AI, including incentivized reviews.Great quality and extra features.
Would RecommendThe stove that I ordered on line arrived damaged so I ended up buying this one which had a lot of extra features. It heats up fast and has a self-cleaning function which I love as I do not use chemical cleaners and like to keep my oven clean as I do a lot of baking. The quality is excellent and I hope it lasts many years of home cooked meals and my many recipes.
Verified Purchaser
Rust all over
Would RecommendI bought our stove last year 9-1-25 and it works GREAT so I would recommend it in that aspect but within the last two months I’ve had a rust issue on the door and bottom drawer hisence support has done nothing but tell me that I’ve spilled water all over my appliance and tell me they can’t speculate the condition I have it in. They also took it upon themselves to revoke the warranty after I told them “yeah I use stainless steel cleaner and a stainless steel microfiber on it” we haven’t used it i...
Did not work properly
Would Not RecommendLower drawer did not work properly. This was reason I only chose this stove. Installer did not know how to fix. He asked if I want a discount. I did but. I could not open or close. He said would leave this one and advise Lowes to line up a new one and I have not heard from Lowe’s. It is 9/13 and that was 9/11
Hi Hisense Customer, thank you for your interest in the Hisense HBE3501CPS. We’re truly sorry to hear about the experience you had with your recent p... Read More

It takes a really long time to heat up
Verified Purchaser
Hello Hisense Customer, Thank you for your review of the Hisense HBE3501CPS. We are sorry to hear that this unit failed to wow you. If you require te... Read More

Failed in less than one year
Would Not RecommendHardly used at all but now the oven won’t work. Just an error message.
From hisense-canada.com
Hello, Thank you for sharing your experience. We’re very sorry to hear that your oven is displaying an error message and is no longer working, especi... Read More
Amazing features
Would RecommendI bought this stove just a couple weeks ago and so far im in love super quick heating to the air fry oven as well as convection baking. Its all in 1 and im in love
Verified Purchaser
love the features
Would Recommend: I really am enjoying it alhough had difficulty setting the time on the clock an could not set it !
Verified Purchaser
Excellent Range
I have been very impressed by the features and value of the various Hisense appliances we have purchased over the past year, including this oven range. Within the oven, food is cooked very evenly and I appreciate the speed at which it heats up. One thing my family really noticed was that bread came out of this oven fluffier than out of other ovens when using the same dough. As for the cooktop, it is easy to clean, and nicely laid out. Of course, it does not heat up food and water as swiftly a...
From hisense-canada.com
Great service and products.
Would RecommendVery polite service outstanding delivery and products thank you all .
Verified Purchaser
Hisense support is absolutely horrible.
Would Not RecommendHot surface light turned on and stayed on after 4 days of ownership. A service company was displayed a week later. Did not fix it said they needed more parts. 2 weeks later I call back the service company said it was fixed. Hisense said they would escalate and call me back in 24 hr no call. Service came out again new member replaced all my burners. Still did not fix “I will recommend a replacement “ called service company and they will not answer or call back. Called Hisense again! ...
Hello Hisense Customer, thank you for choosing the Hisense HBE3501CPS and for sharing your feedback with us. We are truly sorry to hear that the issu... Read More

electric range
The glass cooktop has no exposed heating elements and is easy to clean. The black glass door gives a modern decor. The oven is spacious and comes with Air Fry function. We like the range
From hisense-canada.com
Damaged
Would Not RecommendI received a damaged stove dented and the metal peeling back.
Hi Pablo, thank you for choosing the Hisense HBE3501CPS and for sharing your feedback with us. We’re truly sorry to hear about the experience you had... Read More

Hi Hisense Customer! Thank you for choosing the Hisense HBE3501CPS and for sharing your feedback with us. Please be advised that cosmetic damage is n... Read More