Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers praise the smart thermostat for remote temperature control via smartphone, intuitive scheduling, and sleek modern design that enhances home aesthetics. Many appreciate the learning features and energy tracking. However, a substantial group reports frustration with Wi-Fi disconnections requiring manual resets, mandatory app changes, and installation difficulties when C-wires are missing. Some note inaccurate temperature readings and unresponsive touch controls. Despite connectivity drawbacks, most customers find the remote access and design worthwhile.
Customer review summary generated by AI, including incentivized reviews.Great product
Would RecommendVery easy to install and simple set up. It has a lot of great features and easy to use.
Verified Purchaser
Prices need adjusting
Friendly but wish their installation prices were more reasonable. Having a tech install a smart thermostat takes minutes but yet it’s around 200$.
From Nest Thermostat with Wi-Fi Compatibility - Charcoal Verified Purchaser
Easy and quick install
Would RecommendThis is my 2nd time purchasing this Thermostat. I absolutely love it.
From Nest Thermostat with Wi-Fi Compatibility - Charcoal Verified Purchaser
Great product
This particular NEST is awful
Would Not RecommendVery expensive -- after it was recommended to contact our HVAC guy! Nothing worked! Our home was built in the 80's (older wiring) and HVAC from 2010. This NEST tripped our electrical panel all the time. Finally got it to work but the NEST kept saying there was no power. 89F in the house and we got a manual theermastat. Everything working fine now!
They sent me a opened box works sometimes then it
Would Not RecommendGoes crazy want cut off
Hey there, Gno. We’re sorry to hear about the trouble you're having with your Nest Thermostat and understand your frustration. We'd be happy ... Read More
NEST-tacular
Would RecommendNEST is a great thermostat, especially for the price I paid for this one. I originally had the 1st gen NEST thermostat in our home that our zone bought for us. It was the best t-stat and the most simple to operate, especially through the app on my phone. I had to finally upgrade due to no longer support for my old one. I really enjoy using these and like how easy they are to work and also the functionality of how they operate and perform.
screen goes wonky/blank. good luck with warranty
Would Not Recommendthe display started showing off center numbers, half numbers, garbage. jumped through a bunch of hoop with Google they admitted it was bad. they offer to send a new one if I give them a credit card number, and they would put a hold on my card until they received the bad one. I am not doing it!
Hey there, maypo. We’re sorry to hear you've had display issues with your Nest Thermostat and your experience with our support team wasn't th... Read More
false advertizing
Would Not Recommendpaid for installation, lowes sub contracted the install out to another company, who then rescheduled on me twice and then just cancelled it. said they were gonna refund me for it, i havent received a refund. why advertise a 99$ install you cant do? i now have to do it myself because obviously their "pros" arent.
Verified Purchaser
Hi there, jh282. We’re sorry to hear about the trouble you’ve had with the installation. We’d be happy to lend a hand get your Nest Thermostat up and... Read More
Hi there, Anrol. We’re sorry to hear about your experience with the Nest Thermostat wasn't the best. We'd like to look into what may have hap... Read More