Ratings & Reviews for Generac Next Generation 24000 -Watt Dual Fuel (Liquid Propane/Natural Gas) 200-Amp Home Standby Generator Automatic Transfer Switch Included
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the generator's reliability and instant performance during power outages, with most highlighting flawless operation powering air conditioners, stoves, and heating systems without interruption. The automatic transfer and shutdown features provide significant peace of mind, with many describing it as life-changing. Most appreciate the mobile app for real-time status updates and automated notifications. However, some report service delays, connectivity issues with WiFi or Bluetooth, and occasional warranty replacements. Despite these drawbacks, the vast majority consider it an excellent investment for home security.
Customer review summary generated by AI, including incentivized reviews.Great features and very reliable
Bought the unit over 2 months ago and is very quiet and efficient
From generac.com
No power
Bought 2024. Really never used.. We just had Hurricane Isaias worked for 11hrs. Stopped No power. Opened top. Oil all over the inside. Was professionally installed. Hope this is covered limited warrantee.
No power, no problem
Would RecommendPurchased the Generac 26K with transfer switch in September 2026 and system is easy to operate and maintain. System is monitored by my service provider and system advises them if there is a problem with system. My Generac runs our house completely if power goes out. We opted for a in ground LP tank which is super nice and keeps yard looking good.
From generac.com
Happy with purchase
Would RecommendI bought this about a month ago and it work as described. It's a gest peace of mind just knowing the house is protected. Exercises every week as scheduled which is important. Also easy to monitor the unit thru the Mobile link
From generac.com
my Generator
Would Not RecommendOrdered a Generator on September 19 2026 and have not received it said coming September 29 Have not received on October 2, what the problem?
We're sorry to hear your generator has not arrived as expected. Since this order was placed through Lowe's, the best next step is to contact ... Read More
Piece of mind
Purchased the generator two years ago and have no issues. Haven’t had to use it often but it is a great comfort knowing that we are protected considering the storms that pop up increasingly
From generac.com
Happy
Would RecommendI am extremely happy with my new generac product. It works beautifully.
From generac.com
No brainer!
I bought this product for the peace of mind it provides. It supplies my house and all out buildings and as i am almost 100% electric and on a well for water I felt I needed this kind of protection to be self reliant as opposed to needing help in an emergency situation whatever that situation.
From generac.com
Great product
Would RecommendVery easy transaction with great communication. Appreciate the convenience.
Verified Purchaser
Arrived damaged, no support
Would Not RecommendThe generator is damaged, the team at lowes refuses to replace unit, its a $9000 unit, and they refuse to deal with damaged item. Very disappointed The lid will.not latch, will not seal out weather, will not open.
From Next Generation 28000 -Watt Dual Fuel (Liquid Propane_SLASH_Natural Gas) 200-Amp Home Standby Generator Automatic Transfer Switch Included Verified Purchaser
Thank you for sharing your experience. We’re sorry to hear your generator arrived damaged, especially given the significant investment involved.
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Reliability
In all three homes I’ve owned. I’ve had a generic generator I can count on in case of emergencies.
From generac.com
Priceless
Would RecommendI bought this about five weeks ago and have been so happy with it because we’ve talked about it for years. Within those five weeks I’ve lost power twice one was very short. The second time was a little over four hours and that was an important day for us to have power and my Generac worked perfectly.
From generac.com
Runs entire house without problems
Would RecommendIt was purchased a year ago. Has performed as advertised
From generac.com
We’re sorry to hear about your experience, especially during a major weather event when you needed your generator most. If oil was found throughout t... Read More