
Ratings & Reviews for Generac Home Standby Generator w/WiFi Connectivity 18000 -Watt Dual Fuel (Liquid Propane/Natural Gas) 200-Amp Home Standby Generator Automatic Transfer Switch Included
Ratings may include incentivized customer reviews.
What Customers Are Saying
The Generac home generator is praised for its reliable performance, smooth installation, and ability to power an entire home during power outages. Customers highlight the generators' dependability, with them quickly kicking on and running smoothly. The installation process is also noted as excellent, with helpful and professional crews. Many customers express the valuable peace of mind the generators provide, especially for those with medical needs or in areas prone to frequent outages. Convenient features like WiFi connectivity and automatic exercise modes are also appreciated. While a few negative reviews mention issues with defective parts or the mobile app, the majority of customers are highly satisfied with the overall quality and value of the Generac generators.
Customer review summary generated by AI, including incentivized reviews.Easy to use.
We are happy with our Generac. We have not needed it but feel prepared.
From generac.com
Works Great!
My 2nd unit…….. 1st one had motor trouble after about 8 years, but this one has better features and has been great so far….
From generac.com
Customer care when your product doesn’t work
Definitely not happy with this unit. Every part has been replaced from the initial setup and install
From generac.com
Easy Set up
Would RecommendI had a 5000 watt generator( 13 horse Briggs and Stratton ) I bought for Y2K and this is a huge upgrade for me and I only have to hook it up once this time. 😊. It’s always ready for me now. Thx. 😊
From generac.com
Mostly worry free
Replaced two years ago as the older one I had no replacement parts to repair!!!
From generac.com
Excellent product.
Would RecommendThis was the second Generac that I purchased and had installed at one of my homes. I have found the product to be reliable and trouble free.
From generac.com
I sleep well through storms!!
Had the unit put in June of 24 and have had no issues at all. The sense of security it provides is great.
From generac.com
Perfect for my application
Purchased mine through Menards online, while on sale and additional 11% off, I installed myself on pad had electric and gas connection through my local vendors.works great when power fails. No issues with generator.
From generac.com
Bought the generator last fall but did not put it into service until about two months ago. Everything is working as expected and looking forward to no problems with this unit.
From generac.com
Survivability in a hurricane prone area
Would RecommendI previously had a portable emergency generator that helped me through a few hurricanes. I retired a few months ago & built a house on my rural property 100 miles away. Two years ago that area suffered a couple of bad storms & the community was without electrical power for weeks. I now have my own well & electrical system. Storms as we have in Southeast Georgia will not affect me as much in the future.
From generac.com
Love our Standby Generator
The ease of installation and use is impressive. It runs its maintenance check on the scheduled time once a week and I check the status. Our power outages are frequent enough that we felt having one was beneficial than not. I’m thrilled each time it kicks on within seconds of the power going out.
From generac.com
Peace of mind.
Would RecommendSaved for 10 years to buy this, staying in our home as long as possible. We lose power frequently. Would be a selling point someday.
From generac.com
It's looking good were was install
About 2 months ago was installing great location it looks good with all the landscaping down neib
From generac.com
I bought this a month ago and I have not been able to get my I-phone to communicate with it.
From generac.com
Thank you for your feedback. We’re sorry to hear you’ve had trouble getting your iPhone to communicate with your generator, we understand how frustrat...
Working great!
Would RecommendSo far, it has not failed! Each time it should have come on, it has.
From generac.com
We’ve just had it for a month and no use has been completed
From generac.com
To soon to tell.
Would RecommendFortunately, I have not needed to use it yet. It has been hooked up for three weeks now. It runs every week on its scheduled start time. But, I can’t rate how well it works as a true backup since I have not yet needed it.
From generac.com
We’re sorry to hear about your experience and understand how frustrating it must be to have multiple components replaced without resolving the issue. ...