Ratings & Reviews for Generac Home Standby Generator w/WiFi Connectivity 18000 -Watt Dual Fuel (Liquid Propane/Natural Gas) 200-Amp Home Standby Generator Automatic Transfer Switch Included
Ratings may include incentivized customer reviews.
What Customers Are Saying
The Generac home generator is praised for its reliable performance, smooth installation, and ability to power an entire home during power outages. Customers highlight the generators' dependability, with them quickly kicking on and running smoothly. The installation process is also noted as excellent, with helpful and professional crews. Many customers express the valuable peace of mind the generators provide, especially for those with medical needs or in areas prone to frequent outages. Convenient features like WiFi connectivity and automatic exercise modes are also appreciated. While a few negative reviews mention issues with defective parts or the mobile app, the majority of customers are highly satisfied with the overall quality and value of the Generac generators.
Customer review summary generated by AI, including incentivized reviews.2 weeks after installation we had a 61/2days power outage and it was wonderful.
From generac.com
Impressed
Installed for a month and so far very happy with the entire process including the Generac recommended installer.
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Great
Would RecommendI've had this product over a year and I've been very satisfying
From generac.com
Excellent stand buy gen
Would Recommendthis is my second generx 22k whole home wouldn't be without
From generac.com
Piece of mind
Had it installed a few months ago and have not worried about a power outage since. Great piece of mind especially with all of the storms happening this year.
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This is the 2nd General I’ve owned I believe my issues are dealer related and total lack of support
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We Got PREPARED!
After SoCal Edison left us without power for 19 days in 2024 and had surges that destroyed our switch panel and side-by-side refrigerator / freezer we updated to the new 10 KW unit with all electronic panel and surge system and new UPS for our computer system. We also added a whole house insurance program and a service / monitoring system / account for our generator. So far we are very happy with our choice to upgrade our system.
From generac.com
has never gon a year without not starting. it needs to be repaired constanly.
From generac.com
Thank you for sharing your experience. We’re sorry to hear that your generator has required frequent repairs and has not consistently started as expec...
Features and design
We purchased a month ago and are very happy with this purchase.
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Love the generator the company that we got it from is not standing up to what they promised.
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Perfect Performance
Would RecommendThis machine has performed flawlessly with multiple power outages, sometimes fro days
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Stand by unit
Phenomenal product I highly recommend Generac looks great and performs great
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It has started every time we needed it. That's why
Would RecommendI bought a 26KW 5/11/24 It has started for me at least 6 times we have lost power. Most times it was for 2 or 3 hours. Once about 8 hours.
From generac.com
We’re very sorry to hear this has been your experience, especially after owning multiple Generac products. We understand how frustrating this must fee...