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Home Standby Generator w/WiFi Connectivity 18000 -Watt Dual Fuel (Liquid Propane/Natural Gas) 200-Amp Home Standby Generator Automatic Transfer Switch Included

Ratings & Reviews for Generac Home Standby Generator w/WiFi Connectivity 18000 -Watt Dual Fuel (Liquid Propane/Natural Gas) 200-Amp Home Standby Generator Automatic Transfer Switch Included

4.8
3377
Review
 4.8 out of 5
3377 Reviews


97% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The Generac home generator is praised for its reliable performance, smooth installation, and ability to power an entire home during power outages. Customers highlight the generators' dependability, with them quickly kicking on and running smoothly. The installation process is also noted as excellent, with helpful and professional crews. Many customers express the valuable peace of mind the generators provide, especially for those with medical needs or in areas prone to frequent outages. Convenient features like WiFi connectivity and automatic exercise modes are also appreciated. While a few negative reviews mention issues with defective parts or the mobile app, the majority of customers are highly satisfied with the overall quality and value of the Generac generators.

Customer review summary generated by AI, including incentivized reviews.
3385 Customer Reviews

About time!

Would Recommend

Became tired of outages, not only in the Summer during thunderstorm season, but we started seeing them in the wintertime too. Power grid in my area is not the greatest, and only getting worse it seems.

May 23, 2026

From generac.com

As advertised

Have yet to use the product for longer then 10 min however when the power did go out, kicked on with no issue. I am satisfied.

May 23, 2026

From generac.com

Best Ever

Would Recommend

Bought this for peace of mind. Best investment ever, two days after installation a snowstorm knocked out power and my family never knew. Licensed installer did an outstanding professional job. Shout out to Dynamic Generators Sales & Service

May 23, 2026

From generac.com

Since the purchase of generator it has only run for about an hour when public service was working on their lines. So I don't have much of a reference.

May 23, 2026

From generac.com

Best investment ever. The dealer Dynamic Generator Sales & Service did a fantastic job installing. I now have peace of mind when it comes to power outages.

May 23, 2026

From generac.com

18kw Generac Generator

Would Recommend

I got my Generac Generator last month and have had to use it yet. It has done it weekly exercise flawlessly. I can’t praise K & L Electric enough. The do exceptional high quality work.

May 23, 2026

From generac.com

Reliable unit.

Been through a hurricane and a couple of windstorms. Our generator kept us with power.

May 23, 2026

From generac.com

Does the job well!

Would Recommend

I have had it for a year now, and of course there has not been a power outage since the installation. However I did decide to run a simulation of an outage and was very happy with the results. My only issue is the description provided on Generac’s website, makes it sound like the noise level is just above the level of an air conditioner. If I had an air conditioner that loud, I would be worried!!

May 22, 2026

From generac.com

We have the most updated Generac and it is working

Very happy that I bought this a month ago and that we have peace of mind now if the power goes out, I’m set as I do have medical devices that need to be run

May 22, 2026

From generac.com

Security

Had the generator for a year. Have not had to use it. We have not had a power outage. Wish some of the features on the app were free.

May 22, 2026

From generac.com

Dependable power when needed

We recently had our Generac installed and feel confident it will get us through stormy times and emergency situations.

May 22, 2026

From generac.com

Reliability and functionality

Unit was purchased in May of 2025. Numerous power outages in our have occurred. The unit enages and supports the critical components in the house (sump pump, furnace etc.)

May 22, 2026

From generac.com

26 kW backup generator

Again, my problem is with the electric company that installed it rather than the product itself. But unfortunately, I have not had the support that I would have requested. I.e. asking for a quote for the extended warranty never getting one if Generac can offer that to me now I would be receptive.

May 21, 2026

From generac.com

Great product

Would Recommend

Bought this generator about 6 weeks ago. The install was completed without any issues or concerns. Final connection was completed after gas company upgraded the meter. We had a power outage about 2 weeks after the install and never noticed the power going out. The generator started so fast there was never a flicker of the lights.

May 21, 2026

From generac.com

Ok

Would Recommend

Generator is 2 months old, have experienced 1 outage so far and the generator performed as expected, however I am concerned about winter operation ability.

May 21, 2026

From generac.com