
Ratings & Reviews for Generac Home Standby Generator w/WiFi Connectivity 18000 -Watt Dual Fuel (Liquid Propane/Natural Gas) 200-Amp Home Standby Generator Automatic Transfer Switch Included
Ratings may include incentivized customer reviews.
What Customers Are Saying
The Generac home generator is praised for its reliable performance, smooth installation, and ability to power an entire home during power outages. Customers highlight the generators' dependability, with them quickly kicking on and running smoothly. The installation process is also noted as excellent, with helpful and professional crews. Many customers express the valuable peace of mind the generators provide, especially for those with medical needs or in areas prone to frequent outages. Convenient features like WiFi connectivity and automatic exercise modes are also appreciated. While a few negative reviews mention issues with defective parts or the mobile app, the majority of customers are highly satisfied with the overall quality and value of the Generac generators.
Customer review summary generated by AI, including incentivized reviews.About time!
Would RecommendBecame tired of outages, not only in the Summer during thunderstorm season, but we started seeing them in the wintertime too. Power grid in my area is not the greatest, and only getting worse it seems.
From generac.com
As advertised
Have yet to use the product for longer then 10 min however when the power did go out, kicked on with no issue. I am satisfied.
From generac.com
Best Ever
Would RecommendBought this for peace of mind. Best investment ever, two days after installation a snowstorm knocked out power and my family never knew. Licensed installer did an outstanding professional job. Shout out to Dynamic Generators Sales & Service
From generac.com
Since the purchase of generator it has only run for about an hour when public service was working on their lines. So I don't have much of a reference.
From generac.com
Best investment ever. The dealer Dynamic Generator Sales & Service did a fantastic job installing. I now have peace of mind when it comes to power outages.
From generac.com
18kw Generac Generator
Would RecommendI got my Generac Generator last month and have had to use it yet. It has done it weekly exercise flawlessly. I can’t praise K & L Electric enough. The do exceptional high quality work.
From generac.com
Reliable unit.
Been through a hurricane and a couple of windstorms. Our generator kept us with power.
From generac.com
Does the job well!
Would RecommendI have had it for a year now, and of course there has not been a power outage since the installation. However I did decide to run a simulation of an outage and was very happy with the results. My only issue is the description provided on Generac’s website, makes it sound like the noise level is just above the level of an air conditioner. If I had an air conditioner that loud, I would be worried!!
From generac.com
We have the most updated Generac and it is working
Very happy that I bought this a month ago and that we have peace of mind now if the power goes out, I’m set as I do have medical devices that need to be run
From generac.com
Security
Had the generator for a year. Have not had to use it. We have not had a power outage. Wish some of the features on the app were free.
From generac.com
Dependable power when needed
We recently had our Generac installed and feel confident it will get us through stormy times and emergency situations.
From generac.com
Reliability and functionality
Unit was purchased in May of 2025. Numerous power outages in our have occurred. The unit enages and supports the critical components in the house (sump pump, furnace etc.)
From generac.com
26 kW backup generator
Again, my problem is with the electric company that installed it rather than the product itself. But unfortunately, I have not had the support that I would have requested. I.e. asking for a quote for the extended warranty never getting one if Generac can offer that to me now I would be receptive.
From generac.com
Great product
Would RecommendBought this generator about 6 weeks ago. The install was completed without any issues or concerns. Final connection was completed after gas company upgraded the meter. We had a power outage about 2 weeks after the install and never noticed the power going out. The generator started so fast there was never a flicker of the lights.
From generac.com
Ok
Would RecommendGenerator is 2 months old, have experienced 1 outage so far and the generator performed as expected, however I am concerned about winter operation ability.
From generac.com