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Guardian 3-Phase Air Cooled w/WiFi Connectivity 20000 -Watt Dual Fuel (Liquid Propane/Natural Gas) Home Standby Generator

Ratings & Reviews for Generac Guardian 3-Phase Air Cooled w/WiFi Connectivity 20000 -Watt Dual Fuel (Liquid Propane/Natural Gas) Home Standby Generator

4.8
3352
Review
 4.8 out of 5
3369 Reviews


97% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The Generac home generator is a reliable and dependable product that provides convenience during power outages. Many customers report the generator has performed flawlessly, automatically powering their entire home. Key features praised include the automatic transfer switch, WiFi connectivity, and quiet operation. While a few customers experienced issues with defective parts or long repair times, the majority of reviews are overwhelmingly positive about the generator's quality and performance.

Customer review summary generated by AI, including incentivized reviews.
3369 Customer Reviews

Perfect for what we need.

Would Recommend

Purchased a year and a half ago. Have had it kick in and run twice for about half a day each. As well as test running it has been very reliable! My wife and I are getting on in years and I have developed major health issues. Last major power outage was during Fiona and I was without electricity for a month. We have many medical items to assist us and are crucial. Was running for gas every day and waiting in line like everyone else, as well as trying to find open streets while the power crews t...

June 22, 2026

From generac.com

Fancy Features but more noise

Would Recommend

New unit is much noisier(subjectively) than the old Generac it replaced. It is not just wifi, but cellular connection to maintenance dealer. slick.

June 22, 2026

From generac.com

Comes on when needed without worry.

Would Recommend

Works as promoted. I don’t have to worry about my gasoline generator needing a start in the middle of the night or refueling at zero degrees.

June 21, 2026

From generac.com

It works

Would Recommend

After 19 years we replaced our old Generac generator with this slightly larger, newer version. I like that the air conditioner doesn't bog down the generator. It has no problem running our modest home.

June 21, 2026

From generac.com

Great addition to my home

Would Recommend

I have had this for a month. No power outages but I have tested it running the whole house with both AC units running. It’s great and at a good sound level.

June 21, 2026

From generac.com

Peace of mind

Havnt had to use it yet contractor explained the installation process very well

June 20, 2026

From generac.com

Would Recommend

We are very pleased so far with our generator knowing that we won't be without power

June 20, 2026

From generac.com

Hurricane Preparation

Would Recommend

I purchased/ installed the 24KW Generator to power the whole house in the event of Storm outages during hurricane season. I have yet had to use it for house power, but confident it will work as advertised.

June 20, 2026

From generac.com

Air filter issue on brand new 22KW generator

My new whole house generator was installed a month ago. After living with frequent power outage for years, we decided to invest in a new whole house generator to be able to stop rolling out the portable generator, extension cords, flashlights and worrying about food in refrigerator and freezer. All that concern was in the past now that we invested in our new generator. The generator performed properly on the power outage test after the installation though we have now discovered that the power ou...

June 20, 2026

From generac.com

Response from Generac Support

Thank you for sharing your experience with us. We're sorry to hear about the difficulty you encountered during your first real outage after installati...

Generac SupportJune 24, 2026

Would Recommend

Happy with everything, the Dealer, the product and the installation. However I feel like there could have been a better job restoring the landscape after digging a trench for the installation. They left it a muddy mess. Should have been packed down, raked, seeded with hay.

June 19, 2026

From generac.com

The 22kw Generac Home Standby Generator

The Generac we purchased is a great addition to our home energy usage. It provides the safety net we were looking for.

June 19, 2026

From generac.com

Unit will not reliably connect to a dual band router

June 19, 2026

From generac.com

Response from Generac Support

We’re sorry to hear you’re having trouble getting your unit connected. Dual band routers can sometimes cause connectivity issues if the generator is t...

Generac SupportJune 23, 2026

Connection problems

Will not reliably connect to my homes dual band router.

June 19, 2026

From generac.com

Response from Generac Support

We’re sorry to hear you’re having trouble staying connected to your home’s dual band router. Intermittent Wi-Fi connections are often related to how t...

Generac SupportJune 22, 2026

Security in the Storm

I bought this a year ago and didn't get the chance to use it until this spring - several times! The sense of security it gives me when the storms hit is priceless. I used to use a portable generator but the auto-pilot of my GENERAC saves time - and potential property damage. I have a sump pump and having it connected to this generator is worth it, besides all my other appliances !!

June 18, 2026

From generac.com

One year - no issues

Would Recommend

Has been installed one year. No issues. Performs a test every two weeks. Operated properly during two brief outages, less than 15 minutes. App works well. Having a generator provides a peace of mind. Glad we had it installed.

June 18, 2026

From generac.com

Excellent home improvement project

I bought this a year ago and we had an outage a week later. Worked great and during 2 other outages. Installation was quick and fairly easy for the vendor. Saved us from cold days and loss of money from spoiled food.

June 18, 2026

From generac.com

I bought this a few weeks ago, already storms have gone through on two different occasions and knocked out our power. The generator has preformed flawlessly on both occasions, running for approximately 23 hours total for both occasions. My neighbors are jealous

June 18, 2026

From generac.com

Love my Generac

Would Recommend

I had this unit installed last year. I am so glad I did, and as a widow, it has removed a lot of my stress when the electricity goes out. My knowing that the Generac unit will come on in a few seconds is such a comfort to me. It will run the whole house, lights, A/C or furnace, appliances and the garage door.

June 18, 2026

From generac.com

A Work in Progress

Side panels are misaligned. Cover does not lock. ??????????

June 17, 2026

From generac.com

Response from Generac Support

We’re sorry to hear you’re running into issues with your unit, that’s certainly not the experience we want you to have. Side panels appearing misalign...

Generac SupportJune 18, 2026