Ratings & Reviews for Generac Guardian 3-Phase Air Cooled w/WiFi Connectivity 20000 -Watt Dual Fuel (Liquid Propane/Natural Gas) Home Standby Generator

Looks good and quieter then my portable generator.

We purchased ours a few months ago and had it installed about a month. We were going to use the existing switch we have with our solar panels and the EG4 batteries but come to figure out we had to get the switch installed by the company that installed our unit because the place to connect to the EG4 inverter was being used by one set of solar panels that was running on AC. If that set of solar panels was DC like my other set of solar panels then we could have used the EG4 inverter and saved a lo...

Nice but needs more network connectivity.

Great product. Lacking with network function. No 5ghz WiFi and Ethernet is not provided by default which is a money grab.

generator

I purchased this a couple months ago and so far I’m happy, just wish I had better controlled over it through the app.

Easy!

What a difference when the power goes out. We hear a click the generator starts and the power comes back on. I didn’t have to scramble for gas cans, go outside to set the choke, turn the fuel on plug the power cord into the house, start the generator, turn the transfer switch on and switch the generator to house on. All of this was usually done at night in miserable weather. Now we just hear a click, the sound of the generator and the power comes on in seconds. All while we’re warm and dry 😁 2...

Reliability

This will be the second home that we've had a Generac generator and just love the realiability. We have never been let down by the generator.

Could not live without this beast

I purchased the generator last year and have used it much more than I expected. Give us a nice warm feeling knowing its ready when needed

Perfect for what we need.

Purchased a year and a half ago. Have had it kick in and run twice for about half a day each. As well as test running it has been very reliable! My wife and I are getting on in years and I have developed major health issues. Last major power outage was during Fiona and I was without electricity for a month. We have many medical items to assist us and are crucial. Was running for gas every day and waiting in line like everyone else, as well as trying to find open streets while the power crews t...

Fancy Features but more noise

New unit is much noisier(subjectively) than the old Generac it replaced. It is not just wifi, but cellular connection to maintenance dealer. slick.

Comes on when needed without worry.

Works as promoted. I don’t have to worry about my gasoline generator needing a start in the middle of the night or refueling at zero degrees.

It works

After 19 years we replaced our old Generac generator with this slightly larger, newer version. I like that the air conditioner doesn't bog down the generator. It has no problem running our modest home.

Peace of mind

Havnt had to use it yet contractor explained the installation process very well

We are very pleased so far with our generator knowing that we won't be without power

Hurricane Preparation

I purchased/ installed the 24KW Generator to power the whole house in the event of Storm outages during hurricane season. I have yet had to use it for house power, but confident it will work as advertised.

Happy with everything, the Dealer, the product and the installation. However I feel like there could have been a better job restoring the landscape after digging a trench for the installation. They left it a muddy mess. Should have been packed down, raked, seeded with hay.

The 22kw Generac Home Standby Generator

The Generac we purchased is a great addition to our home energy usage. It provides the safety net we were looking for.

Unit will not reliably connect to a dual band router

Connection problems

Will not reliably connect to my homes dual band router.

Security in the Storm

I bought this a year ago and didn't get the chance to use it until this spring - several times! The sense of security it gives me when the storms hit is priceless. I used to use a portable generator but the auto-pilot of my GENERAC saves time - and potential property damage. I have a sump pump and having it connected to this generator is worth it, besides all my other appliances !!

One year - no issues

Has been installed one year. No issues. Performs a test every two weeks. Operated properly during two brief outages, less than 15 minutes. App works well. Having a generator provides a peace of mind. Glad we had it installed.