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Profile 7.4-cu ft Vented Electric Dryer with Steam Cycle ( Diamond Gray )

Ratings & Reviews for GE Profile 7.4-cu ft Vented Electric Dryer with Steam Cycle ( Diamond Gray )

4.1
2538
Review
 4.1 out of 5
2538 Reviews


76% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The GE Profile top-load washer offers a large capacity and a wide range of features and settings. Many users are satisfied with its quiet operation and effective cleaning performance. However, some customers have experienced issues such as frequent unbalanced loads, excessive noise, and premature breakdowns. Additionally, some users find the water level too low for effective cleaning. Overall, the washer's performance is mixed, with quality control and reliability concerns being common complaints among users.

Customer review summary generated by AI, including incentivized reviews.
2538 Customer Reviews

Belt broke within 4 months

Would Not Recommend

Dryer belt broke within 4 months of purchase with light use of the machine.

July 23, 2026
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Response from GE Answers

If you're still having an issue with the belt, please make an appointment with one of our Bodewell technicians, by calling 1-833-4BODEWELL. They&...

GE AnswersJuly 27, 2026

GE_Appliances

Want to exchange dryer

Would Not Recommend

The washer works great but the dryer is terrible. I’ve had it since April of this year and it already stopped heating. Repair technician came out and said it was my thermostat. Tried to dry clothes and the dryer still was not heating up. Went to troubleshoot it and now my dryer won’t cut on. Never had issues with any other dryer like this one and honestly just want to trade it at this point.

July 23, 2026
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Response from GE Answers

We are sorry to hear that your dryer isn't operating as expected. We want to help. Please reach out to our Bodewell service team at 1-833-426-339...

GE AnswersJuly 27, 2026

GE_Appliances

Dryer stopped working

Would Not Recommend

Washer works perfectly, but dryer stopped working. The dryer will not heat, takes forever to dry and I’ve only had it since April of this year.

July 23, 2026
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Response from GE Answers

We'd like to assist with the heating performance of your dryer. Make sure the ducting is clean, free of kinks, and unobstructed. It also helps to...

GE AnswersJuly 27, 2026

GE_Appliances

RUN!

Would Not Recommend

I've never dealt with such a drying problem! Multiple drying cycles and its still coming out damp. AVOID AT ALL POSSIBLE COST

July 21, 2026
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Response from GE Answers

We want to assist with your dryer's performance. This model offers the EcoDry option, which is designed to reduce energy consumption on selected ...

GE AnswersJuly 22, 2026

GE_Appliances

Not happy customer

Delivered damaged delivery driver secured replacement next day pleased with drivers attention to obtaining replacement quickly. Not pleased with Lowes reward points taken away because of return and not given back to my account when new dryer delivered next day. Spoken to customer service twice about points and seems easier taking away then returning still waiting for points to be restored delivered on June 26 now July 14. Issue still not resolved. Will give not recommend Lowes because of poo...

July 15, 2026
Verified Purchaser
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Response from GE Answers

We've received your review and would like to help. If you have questions about delivery or installation, please contact the Lowe's team direc...

GE AnswersJuly 15, 2026

GE_Appliances

Drying time

Would Not Recommend

I’ve had nothing but issues with this dryer. Takes hours to dry a single load and just stops working.

July 10, 2026

From geappliances.com

Response from GE_Appliances

We'd like to assist with your new dryer's drying performance. This model has the EcoDry feature, and the cycle you select will default to this dry opt...

GE_AppliancesJuly 13, 2026

Great Dryer

Would Recommend

We started sing it as soon as the Lowe’s personnel dropped it off. They did a great job and they were fast in the installation process.

July 9, 2026
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I wish I could replace

Would Not Recommend

The washer is fine, but this dryer is horrible. I end up having to run multiple dry cycles for one load. What should take me a day, takes me several days. I always have a backlog of things that need to be dried. Plus the lint filter is horrible; it falls down and is nearly impossible to get out without fully dismantling the machine.... which we've done to try and improve the drying capabilities but it only helps temporarily until it gets clogged again. I'd die to replace this, but alas I'm just ...

July 8, 2026
Verified Purchaser
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Response from GE Answers

We’d like to assist with the issues you’re having with the drying performance and with the lint filter. To address the drying issue, we recommend che...

GE AnswersJuly 13, 2026

GE_Appliances

Great features.

Would Recommend

Seems like a good dryer. A lot of features and easy to use.

July 2, 2026

From geappliances.com

Great new Washer

Would Recommend

Patricia Extremely happy with this new washing machine easy to operate,cleans well,quiet,very large capacity, soap dispensing made very easy. I would recommend this washing machine.

July 1, 2026

From geappliances.com

Stopped working after 6 months

Would Not Recommend

Dryer stopped working after 6 months . GE website directed me to Bodewell website for service. None of the information that entered to Bodewell made it to the technicians work order. Parts were ordered and will be delivered . The next scheduled appointment is in 15 days. #1 rated service company as stated on their website . Frustrating and disappointing.

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Response from GE Answers

Please send us a private message via Facebook, Instagram, or X with your contact information, complete model/serial numbers, and a copy of this revie...

GE AnswersJuly 6, 2026

GE_Appliances

Great features

The features on this machine help ensure a thorough cleaning and fabric care. We’re glad we upgraded to this model after our old washer gave up the ghost.

June 28, 2026

From geappliances.com

Great Products

Would Recommend

Love the new GE Profile appliances we just purchased. They are replacing our GE Profile appliances that we purchased 23 years ago!!! Needless to say, we are big supporters of the GE Profile product line!

June 23, 2026

From geappliances.com

Bad quality plastic on lid

Would Not Recommend

Bought 01/21/2024 In the last year I have been seeing little gray pieces in my tub but did not know where they were coming from then all of a sudden the lid plastic started chipping badly - Seems like the plastic on the lid that surrounds the glass is defective or poor quality now my lid does not close and I can not wash because of the lock. I bought 3 year warranty so hopefully they can do something about this issue, not very cheap product to have cheap plastic

June 22, 2026

From geappliances.com

Response from GE_Appliances

For the best assistance, we recommend continuing to work within your extended warranty. We're confident that they can help get this resolved.

GE_AppliancesJune 24, 2026

Only useful for clothing Nothing Else

Would Not Recommend

We do Not like this washer from day 1. It is not useful for anything except clothing. It saves water by barely enough water to wet the clothes evenly even on the deep fill setting. You can Not Wash blankets comforters or pillows without issues and constantly it ending the cycle with sopping wet stuff. Then change the setting to drain and spin and it goes out of wack another 10 times. Then fills back up with water to try to r balance then drain again and then out of balance again. It’s a horribl...

June 17, 2026

From geappliances.com

Response from GE_Appliances

We'd like to help improve your experience with your new washer. The Department of Energy (DOE) sets standards for Washer water usage. Over the years, ...

GE_AppliancesJune 22, 2026