Ratings may include incentivized customer reviews.
What Customers Are Saying
The room sensors are generally viewed as a valuable addition to the smart thermostat system, allowing for improved temperature monitoring and balancing across different rooms. Many find the sensors easy to set up and integrate well with the system. However, some users have experienced issues with unreliable performance, connectivity problems, and false occupancy detection. There are also complaints about the high individual cost of the sensors. Overall, the sensors are considered a useful enhancement that improves the thermostat's functionality, but there is room for improvement in terms of reliability and cost-effectiveness.
Customer review summary generated by AI, including incentivized reviews.dead batteries
Would Not RecommendBought four sensors a year ago three batteries dead within 2 months tried every where to buy batteries all dead within two days total waste of money
From Ecobee
Sensor
Would Not RecommendI bought the earlier version when I bought the thermostat. It lasted less than five months. Since I only need one and you have to buy 2 I’m reluctant to spend more money on the sensors. Any thoughts?
From Ecobee
Best Smart Thermostat
Would RecommendI've been using my Ecobee for about 3 years. I first had the Nest which works fine but like most thermostats, it reads temperature usually in a hallway which isn't representative of the rest of the house, though I do like the routine learning functionality of the Nest. The Ecobee does all the regular stuff like know when your not home to use the a/c less, and know when your on your way home to get to your desired temp, etc... But when you use the Ecobee "follow me" feature with the room sen...
From Ecobee
Save your Money
Would Not RecommendI’ve have this system for 5 years now. The thermostat works as intended but the sensors are a waste of money. When my kids are sleeping the sensors don't pick the room up as occupied. Thus only averaging the temp of the main thermostat with the 3 sensors. Problem is that the temp downstairs is far lower and doesn’t hit the average threshold to signal the AC to kick on. Seriously don't waste your money.
From Ecobee
Thanks for your feedback about ecobee SmartSensor. Good news, you can customize your sensor participation in each Comfort Setting. For your Sleep Comf...
More averaged temp in my home
Would RecommendHad for under 1 month but works great. If you have a newborn at home the aux sensors are a must have to keep babys room at the right temp during our long drawn out winters
From Ecobee
Great little habits that actually work
Would RecommendMy system has been up and running through the Arizonias temps of 115* and winters temps primetime 36* but recover helps keep my bill down to a much more reasonable bill than my old thermostat! Thanks ecobee
From Ecobee
They work... sort of
Would Not RecommendI have five of these in my home. They are properly installed at a proper height, and have plenty of “view” to detect occupants. Unless you move quite a bit, a room will come across as “unoccupied”. My master bedroom was “unoccupied” when I got out of bed this morning. Clear view from the sensor to the bed. Now, it shows as occupied when I haven’t bee in the room for quite a while. I am at this time sitting about 15 feet from the one in my family room; I have a clear view of it. I have been...
Sweepstakes
Hmm, that doesn't sound right. Please send an email to support@ecobee.com. I'm happy to look into this Room Sensor issue with you.
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Love the remote sensors!
Would RecommendThis extra sensor pack comes with 2 sensors - they are terrific for helping the ecobee blend into the background and make you more comfortable. I love their integration with homekit - they can give motion status as well as temperature though it would be nice if the motion updated a little bit more frequently. The batteries last for about a year and can be changed pretty easily
From Ecobee
Does its job and great battery life
Would RecommendI've had the sensors for 3 years now and I think I've only changed the battery once. That being said, I wish the sensors would be more quick to detect that the room is unoccupied and switch the thermostat to away. Right now, the time it takes to update takes a bit of time
From Ecobee
Much needed whole home coverage
Would RecommendWith the additional sensors, I now have insight into my whole home - very useful!
From Ecobee
Great features on app
Would RecommendSimple to connect and geat feature on the app. Love it!
From Ecobee
Simple!
Would RecommendExcellent sensors..simple.. plug in battery, pair with thermostat and off you go. sensors detect motion and works well sensing temperature in different rooms
From Ecobee
Mr
Would RecommendIt is an excellent thermostat so far so good...…..
From Ecobee
A life saver!
Would RecommendWe could not comfortably control the bedrooms at night with our nest thermostat. I switched to the ecobee brand and installed remote sensors in the bedrooms. Maintaining temp upstairs instead of the dining room where our stay is has made nights sleeping so much more enjoyable thanks to the remote sensors. Highly recommend!
From Ecobee
Great feature to add
Would RecommendI have about 6 sensors at home and it really helps when getting an average temperature for your home or when you are trying to figure out which room is hotter or colder
From Ecobee
Simple and Effective
Would RecommendNever had anything so easy to use and integrate...Painless is an understatement! Have four of these scattered about our house. Work great with the mothership. Very impressed.
From Ecobee
Excellent!
Would RecommendThe room sensors are what really make the Ecobee great. They help balance the home temperature and allow the system to accurately know when you are home and if certain rooms are off balance. For example, we can use these to get the system to keep the bedroom a bit cooler at night. You can tell the system to ignore certain sensors for part of the day during one of your profiles. Like if one room is in direct sunlight during the day and you don't want to cool the whole house more just to keep that...
From Ecobee
Makes my house more comfortable
Would RecommendI have several Ecobee Room sensors throughout my house and they really made a difference in averaging the temperature... especially in the winter. I would recommend getting as many sensors as you can afford!
From Ecobee
Great addition
Would RecommendThese are a complete neccessity for my installation and worked exactly as I needed them to. The battery has lasted years and the units are small enough that they can be hidden quite easily, or moved if adjustment is needed.
From Ecobee
A must have
Would RecommendThese really helped to balance the temperature at night in a 2 story home where the Ecobee thermostat is located downstairs. Remove thermostat sensor from sleep setting and use just these sensors for night time comfort.
From Ecobee

That's not the experience we want you to have with our SmartSensors. Please email hello@ecobee.com with a detailed description of when you noticed thi...