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White Smart Room Sensor with Wi-Fi Compatibility

Ratings & Reviews for ecobee White Smart Room Sensor with Wi-Fi Compatibility

4.4
148
Review
 4.4 out of 5
148 Reviews


85% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The room sensors are generally viewed as a valuable addition to the smart thermostat system, allowing for improved temperature monitoring and balancing across different rooms. Many find the sensors easy to set up and integrate well with the system. However, some users have experienced issues with unreliable performance, connectivity problems, and false occupancy detection. There are also complaints about the high individual cost of the sensors. Overall, the sensors are considered a useful enhancement that improves the thermostat's functionality, but there is room for improvement in terms of reliability and cost-effectiveness.

Customer review summary generated by AI, including incentivized reviews.
148 Customer Reviews

They don't work!

Would Not Recommend

We have had them send out THREE replacements and no matter what we do, we can't get these to sync with our ecobee, we finally just had to give up on two of the three new ones that we bought.....and the ones that do sync, have completely wrong Temps. We're sweating profusely in our home, yet the sensors say our home is at 68°. It's like a sauna. We're so disappointed in Ecobee products.

April 27, 2026

From Ecobee

Sensors work, but not in the best way.

Would Not Recommend

So I got a two pack of ecobee sensors yesterday, it is a good idea but don't work the best as it averages out the temperatures and prioritizes the room you are in. So as I was downstairs it was warmer and the heat did not kick in making the temperatures upstairs drop slightly but more in my room as no heat was running. I usually keep my heat at 21.5 but the temperature in my room was 20, so when occupied the furnace had to run long and hard to get it up to 21.5. As I prioritize that room it...

November 28, 2025

From Ecobee

Response from ecobee

We’re sorry to hear it isn’t meeting your expectations. That’s definitely not the experience we aim to deliver. Our support team would be happy to hel...

ecobeeDecember 1, 2025

Lacks of an adequate wall mount

Would Not Recommend

Product will not mount on the wall using the supplied wall mount. This failure turns a great idea into a waste of money

November 11, 2025

From Ecobee

Sensors

Would Not Recommend

Way ways to expensive and not worth buying. The technology is old and should be using mmave at this point!!!!!

July 25, 2025

From Ecobee

good

Would Recommend

I've bought two thermostats; they work well. My parents like that

May 21, 2025

From Ecobee

Amazing Thermostat. They thought of it all!

Would Recommend

I switched to Ecobee from another popular smart thermostat brand because there was a lot of things that really bugged me about that thermostat. The Ecobee 3 Lite blew me away. The advanced features it gives you for those of us that understand what these extra settings are for, are just amazing. I was surprised at how well engineered the Ecobee thermostat is, the thought that went into the design, settings and functions. It literally does everything I could want and things I didn't even know ...

May 15, 2025

From Ecobee

How can I use Smart Thermostat

Would Recommend

Ecobee's SmartSensor is simply perfect! It is actually one of the secret ingredients to making your home feel just right. It’s designed to pick up both temperature and motion, so your thermostat knows not just how warm or cool a room is, but whether someone’s actually there. You can place it in rooms where you spend the most time—like your bedroom or home office—and it’ll help your thermostat balance comfort in those areas, rather than just where the thermostat is installed. It’s like giving ...

April 25, 2025

From Ecobee

Didn’t work

Would Not Recommend

It literally was a dud for me. I followed all the onboarding and troubleshooting steps and it never registered on my Ecobee. For reference, I’m the CTO of my company so it’s not for lack of understanding how to set these things up. It just simply was a dud. Still waiting for a refund but we’ll see.

September 25, 2024

From Ecobee

Waste of Money and experience

Would Not Recommend

I bought these smart sensors thinking they would help determine hot and cold spots throughout my house and they never work. They say a room is occupied when no one is even in there. It just tells you what the room temp is. I had this mounted on my wall in the living room with my alarm system set. At 1:30 am it detected motion when nothing was in my room at 1:30 am and 10 min later the cops are banging on my door because of these sensor that went off saying my living room was occupied at 1:30 whi...

June 22, 2024

From Ecobee

Unreliable

Would Not Recommend

I’ve got five of these through the house, now two years old. One has completely stopped working and another drops in and out. Replaced the batteries to no avail l.

February 6, 2024

From Ecobee

Amazing difference to our home climate

Would Recommend

These satellite sensors have completely changed the climate dynamics of our home. Let me explain. We live in a 100+ yo brownstone with small rooms and several floors. Up until we bought our Ecobee thermostat & sensors 5 months ago, we had no real way to calibrating room temps. Sometimes I would fiddle with the register grates, but then rooms that had been cold were now hot and vice versa. Impossible to find middle ground. Once we installed the Ecobee T stat & sensors, it has all been calibrated ...

December 20, 2023

From Ecobee

Awful Product

Would Not Recommend

Definitely would not recommend these room sensors. They do not work and are a waste of money. It adjusts the temperature 5-10* colder in my 3 year olds room so during the night it drops into the 50’s. You would think the room sensor would not let that happen.

December 6, 2023

From Ecobee

Temperature Averaging - No Humidity Sensors

Would Not Recommend

Works perfectly fine for temperature monitoring, but for the price should also measure humidity. there are parts of the world where humidity control is a concern, and being able to monitor it in different parts of the house would be extremely useful, as the thermostat is able to turn on the ac to lower the humidity.

November 25, 2023

From Ecobee

So glad and saving money since I had this put in!

Would Recommend

I am a renter and have seen my electric bill jump so much in the last 2 yrs. I saw on my bill that they had a program that they would come out and access ways you can save money free of charge. My landlord was 100% behind this! Well they came and installed an ecobee thermostat! The one we had here was very old ! Now I can program what temp I want during the day for ac/heat as well as my night temps! I saw a change in my savings the first month ! I continue to see savings 6 months later. The re...

August 9, 2023

From Ecobee

They don't work

Would Not Recommend

I have one for each room and though it is nice to get an idea of which room tends to run hot to be honest unless your house is on an automatic zone setting then your AC will run and run and run and one part of your house will be freezing while the other part is ok.. I ended up removing all of them and now the main thermostat controls everything and so far so good.

July 10, 2023

From Ecobee

Response from ecobee

ecobee SmartSensor works by measuring the temperature and occupancy in the rooms that matter most to you. You can customize the sensor participation i...

ecobeeJuly 17, 2023

Sensor eretic behavior

Would Not Recommend

Not up to expectations. Had to replace from 2 property. It gets minds of it own amd start AC in middle.of winter...

April 30, 2023

From Ecobee

Response from ecobee

That doesn't sound right. Please reach out to our Customer Support team for troubleshooting assistance at ecobee.com/get-help.

ecobeeMay 1, 2023

Worked fine for awhile

Would Not Recommend

After latest software upgrade the thermostat does not work properly. Temperature drops significantly and heater just won’t turn on. I do not recommend this product.

March 23, 2023

From Ecobee

Response from ecobee

That's not the experience we want you to have. Please contact our Customer Support team for troubleshooting assistance. You can reach them at ecobee.c...

ecobeeMarch 30, 2023

This is the main flaw

Would Not Recommend

I’ve always been using the solution. I believe the main flaw is on the temp sensors not being smart enough. I say this based on all tests and tweaks I’ve made with it over the course of using it. Temperature detection is spot ON but occupancy detection does not. The main flaw is the refresh rate for occupancy detection. It can’t be changed and takes more than 20 minutes to refresh which does not help when doing follow mode. If they can add the option to adjust the refresh rate for occupancy feat...

March 18, 2023

From Ecobee

My Ecobee

Would Not Recommend

This unit has been a pain and aggravation since I purchased my home and it’s only been a year

May 2, 2022

From Ecobee

Response from ecobee

Sorry to hear you are having problems with your ecobee sensors. Please reach out to our Customer Support team with your ecobee serial number and a det...

ecobeeMay 2, 2022

Never Available

Would Not Recommend

The thermostat always reads warmer than what it really is in the house, even with the extra sensor which has now died and is useless so it's either really cold in the house during winter and I have to turn the threshold up or it's really warm during summer and the a/c will constantly running. The extra sensors are never in stock and you can't get them anywhere else. Kinda useless to have an accessory for a main product that is never available.

April 13, 2022

From Ecobee

Response from ecobee

Thanks for reaching out! It sounds like we need to take a closer look at your ecobee settings together. Please reach us directly, here: https://www.ec...

ecobeeApril 18, 2022