Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise these sensors for balancing temperatures across multiple rooms, eliminating hot and cold spots, and prioritizing occupied spaces for personalized comfort. The motion-sensing capability detects occupancy to avoid heating or cooling empty rooms, with many reporting noticeable electricity bill reductions. Setup is consistently described as simple and quick, with sensors pairing instantly and delivering accurate, reliable readings over time. A few customers note frustration with two-pack requirements, compatibility limitations with older models, or concerns about range and pricing. Overall, most consider them essential for maximizing thermostat intelligence and home comfort.
Customer review summary generated by AI, including incentivized reviews.My Ecobee
Would Not RecommendThis unit has been a pain and aggravation since I purchased my home and it’s only been a year
From Ecobee
Never Available
Would Not RecommendThe thermostat always reads warmer than what it really is in the house, even with the extra sensor which has now died and is useless so it's either really cold in the house during winter and I have to turn the threshold up or it's really warm during summer and the a/c will constantly running. The extra sensors are never in stock and you can't get them anywhere else. Kinda useless to have an accessory for a main product that is never available.
From Ecobee
Thanks for reaching out! It sounds like we need to take a closer look at your ecobee settings together. Please reach us directly, here: https://www.ec...
Not quite what I expected
It just reads temperature in the room it’s placed. It adds no controls or options. The second story of our house seems to be hotter in the summer and colder in the winter. I was at least hoping to have the option to override the thermostat to make the upstairs hit the optimal temperature but it just reads temp.
These did not work.
Would Not RecommendAwful, the batteries came dead, no biggie we can replace those. Replaced them and still didn’t work. Contacted ecobee customer service, they told us that this was a bad batch of sensors and we needed to return them, they’d never work appropriately
dead batteries
Would Not RecommendBought four sensors a year ago three batteries dead within 2 months tried every where to buy batteries all dead within two days total waste of money
From Ecobee
That's not the experience we want you to have with our SmartSensors. Please email hello@ecobee.com with a detailed description of when you noticed thi...
Sensor
Would Not RecommendI bought the earlier version when I bought the thermostat. It lasted less than five months. Since I only need one and you have to buy 2 I’m reluctant to spend more money on the sensors. Any thoughts?
From Ecobee
Best Smart Thermostat
Would RecommendI've been using my Ecobee for about 3 years. I first had the Nest which works fine but like most thermostats, it reads temperature usually in a hallway which isn't representative of the rest of the house, though I do like the routine learning functionality of the Nest. The Ecobee does all the regular stuff like know when your not home to use the a/c less, and know when your on your way home to get to your desired temp, etc... But when you use the Ecobee "follow me" feature with the room sen...
From Ecobee
Save your Money
Would Not RecommendI’ve have this system for 5 years now. The thermostat works as intended but the sensors are a waste of money. When my kids are sleeping the sensors don't pick the room up as occupied. Thus only averaging the temp of the main thermostat with the 3 sensors. Problem is that the temp downstairs is far lower and doesn’t hit the average threshold to signal the AC to kick on. Seriously don't waste your money.
From Ecobee
Thanks for your feedback about ecobee SmartSensor. Good news, you can customize your sensor participation in each Comfort Setting. For your Sleep Comf...
Works Well
Would RecommendSo far it works well. The master bedroom is always a few degree hotter than the rest of the house. These sensors solve that problem.
Verified Purchaser
Extending the reach of your Ecobee
Would RecommendI've had this product for years, and have been running three sensors for most of that time. My Ecobee came with one sensor and I added this 2-pack to get me to three. It is very useful to have sensors and be able to have the Ecobee use a sensor in combination or as the primary temperature source for my heating and cooling settings.
From Ecobee
Great Addition to the house
Would RecommendThese smart sensors are a great addition to the house to get a better understanding of how you floor vents heat and cool a room. At a glance though the app you can compare each room after a heating cycle to see which ones are hotter than the others and maybe adjust some dampeners to keep temperatures consistent throughout the house. Not only that but the addition of these to make the thermostat even smarter by using specific sensors based on comfort settings is super great. Giving them a 3 st...
From Ecobee

Sorry to hear you are having problems with your ecobee sensors. Please reach out to our Customer Support team with your ecobee serial number and a det...