Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise these sensors for balancing temperatures across multiple rooms, eliminating hot and cold spots, and prioritizing occupied spaces for personalized comfort. The motion-sensing capability detects occupancy to avoid heating or cooling empty rooms, with many reporting noticeable electricity bill reductions. Setup is consistently described as simple and quick, with sensors pairing instantly and delivering accurate, reliable readings over time. A few customers note frustration with two-pack requirements, compatibility limitations with older models, or concerns about range and pricing. Overall, most consider them essential for maximizing thermostat intelligence and home comfort.
Customer review summary generated by AI, including incentivized reviews.Helps even out temperature in occupied rooms
Would RecommendEasy to set up. Accurate occupied / not occupied room status.
Good product
Would RecommendGreat product
Sensor eretic behavior
Would Not RecommendNot up to expectations. Had to replace from 2 property. It gets minds of it own amd start AC in middle.of winter...
From Ecobee
Worked fine for awhile
Would Not RecommendAfter latest software upgrade the thermostat does not work properly. Temperature drops significantly and heater just won’t turn on. I do not recommend this product.
From Ecobee
That's not the experience we want you to have. Please contact our Customer Support team for troubleshooting assistance. You can reach them at ecobee.c... Read More
This is the main flaw
Would Not RecommendI’ve always been using the solution. I believe the main flaw is on the temp sensors not being smart enough. I say this based on all tests and tweaks I’ve made with it over the course of using it. Temperature detection is spot ON but occupancy detection does not. The main flaw is the refresh rate for occupancy detection. It can’t be changed and takes more than 20 minutes to refresh which does not help when doing follow mode. If they can add the option to adjust the refresh rate for occupancy feat...
From Ecobee
Works well when positioned in strategic locations. Note that the units do not sense your presence if you sit still for a period of time or if not facing activity (will be shown as "unoccupied")
Small in stature, big on benefits
Would RecommendThese little devices allow you to completely customize the comfort of your home. Every room you put one in, you can set it to whatever you need. Say goodbye to hot or cold spots.
Extra sensors
Would RecommendThis is the 3rd sensor I have purchased since starting with 1. I still have 1 I have not set up. This helps with keeping temp where we like it. This one I set up in a second bedroom upstairs to only be effective at sleep.
That doesn't sound right. Please reach out to our Customer Support team for troubleshooting assistance at ecobee.com/get-help.