Ratings & Reviews for Deckorators Grab and Go Classic 6-ft x 36-in White Composite Deck Rail Kit Hardware Included
Ratings may include incentivized customer reviews.
What Customers Are Saying
The composite deck railing is reported to be well-made and sturdy, with an attractive appearance that requires little maintenance. However, some customers experienced issues with missing or incorrect parts, as well as complex installation instructions. The pricing was also considered high by some users compared to the quality.
Customer review summary generated by AI, including incentivized reviews.Don't order this. Lowe's won't give it to you.
Would Not RecommendI ordered this several times. You said you had it in stock. Then you didn't deliver it because you didn't have it.
Verified Purchaser
Items are on clearance so they are hard to come by
Would RecommendVery sturdy railings.
Verified Purchaser
Dear Valued Customer, Deckorators appreciates you taking the time to let us know about your experience! If there’s anything else that we can help yo... Read More
Terrible customer service but great product!!;
Would Not RecommendAbsolutely horrible I bought some railings from Tiffan Lowe's(had to drive all the way there(1 hour drive) because the person at Sandusky Lowe's didn't know how to get them transferred to Sandusky store after I just got some transferred there earlier this week) and I was missing pieces (brackets/hardware and spindles from boxesand a few of them were used already cut and open boxes from each store!! And when I talked to manager about it they just said you'll have to just return the item and I let...
Verified Purchaser
Dear Lowe’s Customer, we are sorry that this product did not meet your expectations but do appreciate your feedback. We apologize for the frustration... Read More
Good product was order never received it
Would RecommendNever received
Verified Purchaser
Dear Lowe’s Customer, we are sorry to hear this product did not meet your expectations and would like the chance to discuss the issue with you furthe... Read More
No help getting the parts required was told to
Would RecommendParts missing!!!
Verified Purchaser
Dear James, We appreciate your business and feedback at Deckorators. We sincerely apologize for the inconvenience caused by the missing pieces in the... Read More
Very happy
Would RecommendThis was my first time installing a pre-fabricated railing kit. I felt the kit was easy to install and seems very durable. The finish of the railing was very nice as well. Overall very happy.
Verified Purchaser
Dear MichiganMike, thank you so much for your wonderful review. Deckorators really appreciates your business and we’re glad that you enjoy this raili... Read More
Nice
Would RecommendGood quality
Verified Purchaser
Dear Clinton, Thank you so much for taking the time to leave an excellent review. Deckorators really appreciates your business. If there is anything ... Read More
Used sold as new had to return - 2ft cutoff
Would Not RecommendHad to return 2ft had been hacked off making it 4 ft.
Verified Purchaser
Dear Jsc99, we are sorry to hear you received a rail kit from your local Lowe's that was already used. If there is anything that we, the manufact... Read More
Check the box before leaving the store
Would RecommendThe first kit I picked up was missing the brackets
Verified Purchaser
Dear Karit, we are sorry to hear that your kit did not contain the items which should have been in there. If you have not already done so, please rea... Read More
Well made and easy to install.
Would RecommendGreat kit for the do it yourself home owner.
Verified Purchaser
Dear Terry, thank you so much for your wonderful review. Deckorators really appreciates your business and we’re glad that you enjoy this rail! If the... Read More
The screws provided are poor quality easily strip
We are enjoying our new railing vary much. Good product.
Verified Purchaser
Dear Jays, Deckorators appreciates your business and values your feedback. If there is anything else that we can do for you, please e-mail our custom... Read More
sometimes it’s better to go to store
Would RecommendIt matched my destroyed section exactly!
Verified Purchaser
Dear JmcD, Deckorators appreciates you taking the time to let us know about your experience! If there’s anything else that we can help you with, plea... Read More
We’ll worth the money
Would RecommendExpensive product but definitely worth the money. Highly recommend. It’s beautiful!
Verified Purchaser
Dear Raven, Deckorators appreciates you taking the time to let us know about your experience! If there’s anything else that we can help you with, ple... Read More
Dear Valued Customer, thank you for letting us know about your frustrating experience. We apologize, and please know we share your disappointment. I... Read More