
Ratings & Reviews for CRAFTSMAN V20 20-volt max 13.0-in Straight Shaft Attachment Capable Battery String Trimmer
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers praise this cordless trimmer's impressive cutting power and lightweight design, with many noting it handles thick weeds and edging tasks easily, often matching gas models on yards up to one-third acre. The brushless motor and bump-feed system earn consistent appreciation. However, battery life proves inconsistent—typically 15 to 25 minutes on high settings—prompting many to recommend purchasing a second battery. Durability concerns emerge around plastic components like the spool cap and guard, which some report crack easily. Despite these drawbacks, most customers remain satisfied with overall performance and convenience.
Customer review summary generated by AI, including incentivized reviews.WHERE CAN I GET A SPOOL
Would Not RecommendThe Trimmer is awesome, but you can't find the replacement spool anywhere. You can't get in contact with Craftsman to ask them about it and on the product reviews where people ask about it or complain, they won't give an answer to where you can get a spool, instead they say they will reach out. STUPID.
From craftsman.com
Extremely satisfied
Would Recommend[This review was collected as part of a promotion.] This is the first Non gas powered trimmer I’ve ever owned, much less cordless. I was extremely reluctant, but got it when it was on sale because the wife wanted one that she wouldn’t have to struggle trying to start. Within five minutes of using it I was completely sold. It does an absolutely amazing job, and can handle things that you would’ve expected to be too difficult for a cordless trimmer to make it through. The runtime per battery is ex...
From craftsman.com
String advane is horrible time-wasting and jams
Would Not Recommend[This review was collected as part of a promotion.] As someone who has owned three different Craftsman trimmers in the past, this model is an absolute disaster that completely broke my brand loyalty. While the dual-string feature is a nice idea in theory, the string advance mechanism is atrociously designed and ruins the entire experience. The head constantly gets jam-packed with yard debris, and worse, it is completely unserviceable in the field—you literally have to stop working, track down yo...
From craftsman.com
ello RobertC, I appreciate your feedback on the string trimmer and I'm sorry to hear you are having issues. Your satisfaction is our top priority. We ...
Line continuously tangles up and line won’t advance. I really like Craftsman products but this one has been a disappointment!
Verified Purchaser
Hello Larry and thank you for your feedback regarding the CMCST920B CRAFTSMAN V20 20-volt max 13.0-in Straight Shaft Attachment Capable Battery Strin...

Good weadeater for small yards
Would Recommend[This review was collected as part of a promotion.] Good weedeater overall not made for large yards though. Ran through a 4ah battery and 2 bars on another 4ah battery in a 30 minute time period. Approximately 5 minutes run time on high and the rest was on low. Had issues with the bump feed at first and had take the head completely apart after receiving to fix it.
From craftsman.com
Your feedback is valuable as we take into consideration every piece of feedback that we come across. We have documented your comments and sent them to...
Great
Would Recommend[This review was collected as part of a promotion.] Love it!! Had it for 3 years and it’s still going strong. The mower took a crap after a year but they sent a new one!!
From craftsman.com
Outperforms my expectations
Would RecommendI'm 52 years old and this weedeater is light enough for me to operate with one hand while standing on very steep ground. Absolutely LOVE it. Plenty of power on low speed for grass and most weeds. A single battery allows me to go around my entire 2 acres of fenced yard.
Verified Purchaser
Material cracks easy
Would Not RecommendPurchased 2 years ago as a combo set. I have replaced spools 4 times since cover cracks easily. Now the guard cracked and fell off and I am unable to find a guard to replace. Considering switching to different brand but all my tools are Craftsman 20v.
Hello Maximino. We appreciate your feedback on the CMCST920B. Your satisfaction is our top priority. Please contact support at WECARE@sbdinc.com...

not worth the price
Would Not Recommendauto feed mechanism went bad after a couple uses
Hello Thank you for taking the time to provide your feedback on the unit. This is not the kind of performance we expect from our products and we woul...

Do Not Purchase. Nothing but problems.
Would Not RecommendPurchased at Lowes in the beginning of season, sometime in May. Worked great the first two times, After that the sting advance became sporadic. I had to advance it by hand. Then the spool cap became loose. I went to Lowes spoke with an associate who said there have been complaints but Craftsman came out with a new cap and spool to fix the problem. I purchased the new spool cap and spring ($6.99) and the new three pack of spool ( 24.99). I went home and the three pack of spool does not fit on th...
From V20 20-volt max 13.0-in Straight Shaft Battery String Trimmer 4 Ah (Battery Included) (Charger Included)
Right Power for Small Yard, Poor PlasticDurability
Would Not RecommendIf you buy this string trimmer, know that the head and spool cap are made of incredibly cheap plastic. After a year of use, the plastic started to really break down from normal use and just bumping the head for line feed. After two years I was trying to use products to glue the cap together. After three years the cap came completely apart. I had already purchased a replacement (which I had to purchase a whole new head because the spool cap itself for this model isn't sold anywhere I could find),...
Hello, appreciative customer Thank you for taking the time to provide your feedback on the ( Model #CMCST920B) and I'm sorry to hear about the ba...

Good replacement for my gas trimmer
Would RecommendI like having high and low settings. I used the low setting when trimming around my hosta beds and it didn't dig into the ground like my old gas trimmer did. It was easier to control on low. And then I have a couple of hills where I used the high setting and it does great on high, even better than I expected. There are 3 things I don't like about it: 1.It's uncomfortable to hold. My right wrist was really uncomfortable after only 20 minutes. 2. It's great that it has an adjustable shaft but if y...
Verified Purchaser
20V Trimmer
Would RecommendMy wife loves it, 'nuff said. It's light and just works.
Verified Purchaser
works great love it very economic to work with
From V20 20-volt max 13.0-in Straight Shaft Battery String Trimmer 4 Ah (Battery Included) (Charger Included) Verified Purchaser
Works great
Would RecommendWorks great but get the 4ah battery longer runtime
Verified Purchaser
Hello Big Hog, I appreciate your feedback on the CMCST920B V20* Brushless Cordless Weedwacker 13-in String Trimmer With Quickwind (Tool Only) and I'm ...