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V20 20-volt max 13.0-in Straight Shaft Battery String Trimmer Edger Conversion Capable 4 Ah (Battery Included) (Charger Included)

Ratings & Reviews for CRAFTSMAN V20 20-volt max 13.0-in Straight Shaft Battery String Trimmer Edger Conversion Capable 4 Ah (Battery Included) (Charger Included)

3.9
886
Review
 3.9 out of 5
886 Reviews


70% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers praise the trimmer's strong cutting performance, lightweight design, and impressive battery life, with most noting it handles thick weeds and edging tasks effectively. The 4Ah battery frequently completes full yard jobs on a single charge, even for larger properties. Users appreciate the ergonomic build, swivel head, and telescoping handle for reduced fatigue. However, a notable group reports persistent line feed mechanism issues requiring manual line pulling or replacement. Despite these frustrations, most customers still rate it positively, viewing feed problems as isolated defects rather than design flaws.

Customer review summary generated by AI, including incentivized reviews.
886 Customer Reviews

Great for small yards

Would Recommend

[This review was collected as part of a promotion.] Great trimmer for my small yard. Not a heavy duty trimmer by all means. Perfect for grass and lite weeds.

September 20, 2025

From craftsman.com

Good quality, goes through a lot of string.

Would Recommend

[This review was collected as part of a promotion.] Have had this trimmer for a few seasons and does a great job. Only thing I would change is the automatic string advance, seems to waste a lot of string.

September 4, 2025

From craftsman.com

Great battery powered trimmer with dual speeds

Would Recommend

[This review was collected as part of a promotion.] I am not sure why everyone seems to be negative and hating on this product. I have owned this Trimmer for at least 4 years now, since they first came out with this design and it works every time. Still have the very same trimmer today. It rarely fails to advance string when the button is depressed and in most cases that is due to the string being stuck to the line reel. I use all 4MP battery's and can usually cover my 1/2 acre lot with two batt...

September 4, 2025

From craftsman.com

Stops advancing the string

Would Not Recommend

[This review was collected as part of a promotion.] I have owned 2 of these cordless string trimmer and when they work correctly I love them. The problem is that they quickly lose the ability to advance the string.i own many Craftsman cordless products and generally they are high quality tools. This trimmer doesn’t fit that category. The company sent me a replacement and it did the same thing.

August 23, 2025

From craftsman.com

Response from Social Media

Hello, We appreciate your feedback and we are sorry to hear the issues that you are having with your unit. We have reached out to you via email at the...

Social MediaAugust 27, 2025

Poor quality string

Would Not Recommend

This weed eater is light and has minimal vibrations compared to other weed eaters. However, the string is poor quality and breaks often, even when trimming grass. This weed eater really struggles and cannot handle anything thicker than grass.

June 28, 2025

From craftsman.com

Response from CRAFTSMAN

Hello Nick O, I appreciate your feedback on the V20* Cordless WEEDWACKER® 13 in String Trimmer and Edger With Push Button Feed Kit With 4.0 Ah Battery...

CRAFTSMANJuly 1, 2025

Great product with too small of a guard

Would Recommend

[This review was collected as part of a promotion.] This is a quality made and strong product. The only issue is the size of the guard. The guard is too small and doesn’t protect the user. Other than the size of the guard, it is an amazing product.

June 24, 2025

From craftsman.com

Response from Deeris CRAFTSMAN

Your feedback is valuable as we take into consideration every piece of feedback that we come across. We have documented your comments and sent them to...

Deeris CRAFTSMANJune 26, 2025

Auto and Manual Line Advance Stopped Working

Would Not Recommend

[This review was collected as part of a promotion.] Has been a good trimmer, still trims well but a couple years ago the line feed (auto and manual) stopped working. I had just bought 5 or 6 new line spools so I have just been manually advancing the line by removing the cover and pulling the line out manually. It looks like the spindle that the spool fits on has worn down and the spool is binding on the spindle so it cannot rotate as it needs to to advance the line. Almost out of line so will ...

June 7, 2025

From craftsman.com

Response from CS

Hello. Thank you for taking the time to provide your feedback. I'm sorry you weren't pleased with the CMCST910M1. Your feedback is valuable as we ta...

CSJune 9, 2025

Faulty line feed

Would Not Recommend

The line feed doesn’t work. I have to manually pull out the line then I run it until the line breaks off and have to do it again. It feels like it takes double the time to get the job done.

May 16, 2025

From craftsman.com

Response from CRAFTSMAN

Hello Clifford, I appreciate your feedback on the CMCST910M1 V20* Cordless WEEDWACKER® 13 in String Trimmer and Edger With Push Button Feed Kit With 4...

CRAFTSMANMay 20, 2025

Not a worthwhile product

I have the same problem as others. The line will not feed out. I have manually take the line cover off each time and hand feed the line out.

August 26, 2024

From craftsman.com

Response from CRAFTSMAN

Hello Motego1, I appreciate your feedback on the CMCST910M1 V20* Cordless WEEDWACKER® 13 in String Trimmer and Edger With Push Button Feed Kit (4.0Ah)...

CRAFTSMANAugust 27, 2024

Strong issues

Would Not Recommend

The string feeder doesn’t work. When I open it, the spool mechanism seems stuck. This is the second craftsman to do this.

August 23, 2024

From craftsman.com

Response from CRAFTSMAN

Hello Briphd, I appreciate your feedback on the CMCST910M1 V20* Cordless WEEDWACKER® 13 in String Trimmer and Edger With Push Button Feed Kit (4.0Ah) ...

CRAFTSMANAugust 27, 2024

Stopped working

Would Not Recommend

Used it a few weeks ago and battery died.. recharged battery and there is absolutely nothing!! Stopped working all together. Been looking more into resolving the issue and not seems this is common. Only had a year! String feeder also never worked. Would have to take apart to get more string out. When it did work, it was great!

August 20, 2024
Was this Review Helpful ?
Response from Craftsman

Hello OuteeS3girl. We appreciate your feedback on the V20 Trimmer. Your satisfaction is our top priority. Please contact support at WECARE@sbdin...

CraftsmanAugust 21, 2024

Craftsman

Works Great but comes apart!

Would Not Recommend

Well it works great but like some other reviews, where the pole adjusts, it comes apart and won’t stay back together. I will vibrate so much it falls apart again so now it’s sorta useless.

August 12, 2024

From craftsman.com

Response from Deeris CRAFTSMAN

Hello, I appreciate your feedback on the CMCST910M1 and we are sorry for all the issues you have experienced. Thank you for reaching out to our custom...

Deeris CRAFTSMANAugust 13, 2024

Total waste of money

Would Not Recommend

The first use, it was great. Its never worked with any replacement spools. I have to manually pull line out to use until it breaks off. Then manually pull more line out. I have watched endless videos on how to properly load a new spool in, fix what may be wrong, and it has never worked.

August 8, 2024

From craftsman.com

Response from CRAFTSMAN

Hello Jimnj, I appreciate your feedback on the CMCST910M1 V20* Cordless WEEDWACKER® 13 in String Trimmer and Edger With Push Button Feed Kit (4.0Ah) a...

CRAFTSMANAugust 9, 2024

Craftsman V20 4Ah string trimmer mdl # CMCST910M1

Would Not Recommend

I have had this trimmer almost 2 years and really only used it this year after I had a new yard put in. I've had no issues until recently. I went into my shed to use it and the top and bottom pole had separated. I took out the screws at the adjustment clamp to place it back and it will not adjust. It will not go back together. I spent alot of money on it, and own all craftsman battery tools, and now it is useless. Broken without any fault of my own, walked in and found it hanging to the floor...

July 27, 2024
Was this Review Helpful ?
Response from Craftsman

Hello Becky. We appreciate your feedback on the CMCST910M1. Your satisfaction is our top priority. Please contact support at WECARE@sbdinc.com an...

CraftsmanJuly 29, 2024

Craftsman

Self feeding feature will not work

I used it three or four times and the line ran out. Loaded new line and the self advancing feature will not work. I have to take it apart when I need new line. I am disappointed.

July 18, 2024

From craftsman.com

Response from CRAFTSMAN

Hello BButler, I appreciate your feedback on the CMCST910M1 V20* Cordless WEEDWACKER® 13 in String Trimmer and Edger With Push Button Feed Kit (4.0Ah)...

CRAFTSMANJuly 19, 2024

Bad item

Would Not Recommend

Feed line does not work when trying to spin more line out.

July 12, 2024

From craftsman.com

Response from Lee

Hello. We appreciate your feedback on the String Trimmer. Your satisfaction is our top priority. Please contact support at WECARE@sbdinc.com and incl...

LeeJuly 23, 2024

Weedeaters break in half with minimal use

Would Not Recommend

I own 2 of these weedeaters. They worked great until they both began to break apart at the lever that adjusts the length. There is no way to tighten to keep the 2 pieces together. I have tried taping them. Nothing works. Now I have 2 weedeaters, broken in half, unable to be used.

July 6, 2024

From craftsman.com

Response from CRAFTSMAN

Hello Crow, I appreciate your feedback on the MCST910M1 V20* Cordless WEEDWACKER® 13 in String Trimmer and Edger With Push Button Feed Kit (4.0Ah) and...

CRAFTSMANJuly 9, 2024

Won’t Start

The weed eater is about a year old. Tried using it today and it won’t turn on. Battery is fully charged and properly inserted. This is pretty frustrating. I have worked around the feeding issues too. When working it’s a pretty good tool.

June 30, 2024

From craftsman.com

Response from Social Media

Hello and thank you for your review. We appreciate your feedback and would like to assist you in finding a solution. We have sent you an email to the ...

Social MediaJuly 3, 2024