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Counter-Depth 22.2-cu ft 36-in Wide with Ice Maker ( Matte White with Brushed Bronze Handles ) ENERGY STAR Certified

Ratings & Reviews for Cafe Counter-Depth 22.2-cu ft 36-in Wide with Ice Maker ( Matte White with Brushed Bronze Handles ) ENERGY STAR Certified

4.1
2670
Review
 4.1 out of 5
2670 Reviews


77% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The refrigerator has a spacious interior with adjustable shelving and impressive cooling power. Many customers appreciate the sleek design and convenient features like the hot water dispenser. However, some have experienced issues with the ice maker, water dispenser, and cooling performance, leading to reliability concerns. Overall, the refrigerator seems to be a mixed bag, with both positive and negative feedback from customers.

Customer review summary generated by AI, including incentivized reviews.
2670 Customer Reviews

Best water on door because it's high enough

the first one I received was a nightmare and they reordered it for me. I received it 2 weeks later and I do like it however don't like that they did set it up for me. my husband out of town so I waited 2 days for him to come home. don't like I can't get the blue wrapping of around the water dispenser. still working on it but don' t want to scratch it.

June 25, 2026

From cafeappliances.com

Nice unit

Would Recommend

Our old refrigerator was failing quickly. This was the largest unit that fit the space. It is easy to use and spacious.

June 22, 2026

From cafeappliances.com

Thoughtful design

Really like the small drop down shelf for temporarilary storing small items great idea. The no drip water dispenser is wonderful.

June 16, 2026

From cafeappliances.com

Problem with ice machine area of our Cafe

Would Recommend

Very difficult to open the ice compartment and ice continues to clump ice in big balls

June 13, 2026

From cafeappliances.com

GE’s TOP brand????

Would Not Recommend

This is absolutely positively the worst client I have ever owned. It cost a lot of money so we expected it to be top quality we were wrong. Thankfully, we had the warranty on it which covered the first 10 repairs. It is now out of warranty and we are facing a bill for another repair. I am confident at the repair rate if we do not have the warranty we probably would’ve close to exceeded the original cost of the refrigerator and repair repairs.

June 5, 2026

From cafeappliances.com

Response from Cafe

We'd like to help with your refrigerator. We will be reaching out to you via email. Please respond at your earliest convenience.

CafeJune 8, 2026

Love the Space

Would Recommend

I had a same size refrigerator and replaced with the Cafe. This seems bigger because of the configuration, especially the freezer.

June 4, 2026

From cafeappliances.com

Water dispenser

Would Not Recommend

The water dispenser just dribbles out. It is basically useless.

May 17, 2026

From cafeappliances.com

Response from Café _Appliances

We'd like to help with the issue you're having with the water flow. We recommend ensuring the filter isn't clogged. Replacing a clogged filter can oft...

Café _AppliancesMay 18, 2026

Beautiful!

Would Recommend

We love our new cafe refrigerator. Not only is it beautiful, but the ice maker on the door leaves plenty of room for all our provisions. The hot water feature is a bonus.

May 11, 2026

From cafeappliances.com

Terrible quality, doors hard to close

Would Not Recommend

Terrible product. Poor quality and many annoyances, the worst being that the doors are difficult to close. Normally you just gently push a refrigerator door and it auto closes, but this fridge requires a ton of force to close the doors. It is annoying beyond belief.

Was this Review Helpful ?
Response from Cafe Appliances

If you have not already done so, please call our service team - Bodewell at 1-833-426-3393 to have your refrigerator evaluated and repaired as needed...

Cafe AppliancesMay 6, 2026

cafe_appliances

Features average when considering the price tag

Love the placement of the water filter. Not impressed with the hot water dispenser - everyone has a microwave - why wait for the water to heat within a refrigerator? What would be helpful is an option to turn up the water dispenser temperature to room temperature - sometimes I do not water cold water. Ice dispenser operation and size just right IMO. Shelf placement options are limited - Whirlpool has better. Didn't try connectivity yet - don't see the point of complicating my life even further ...

April 11, 2026

From cafeappliances.com

Response from Cafe

We appreciate your feedback on these aspects of the refrigerator's design. We will be sure to share your thoughts with the product teams for further r...

CafeApril 15, 2026

Wi-Fi

Very nice wi-fi connection to my smart phone. Quick cool down from installation date.

April 7, 2026

From cafeappliances.com

Miss the Keurig

Would Recommend

Great product, miss the Keureg feature from previous version

March 29, 2026

From cafeappliances.com

It’s ok.

It’s ok. The doors don’t close very easily. They get stuck open as I am closing them and so I have to go back and literally push them closed. Very inconvenient. The Cafe we had before this one also had the drawer in the fridge light up different colors for meat or veggies. That was cool. I miss that. The freezer drawer is also difficult to store things in with the slant of the it in the front.

March 12, 2026

From cafeappliances.com

Response from Cafe_Appliances

We value your feedback regarding the door closure and freezer storage and will share with our team.

Cafe_AppliancesMarch 12, 2026

Blue plastic nightmare.

Would Not Recommend

Overall, The refrigerator and freezer perform well. I don’t use the connectivity feature, but it’s nice to have. When we received our new refrigerator, we had to carefully remove the blue plastic covering all metallic surfaces. It was impossible to remove all of the blue plastic as it was stuck in all of the metal joint surfaces. It took me 8 hours to meticulously pull out the blue plastic from these joints. I had to actually use toothpicks and dental floss picks and thin needles with a hammer t...

March 11, 2026

From cafeappliances.com

Response from Cafe_Appliances

We are glad to hear your refrigerator and freezer are performing well and you are happy with the all the great features it offers. We appreciate your ...

Cafe_AppliancesMarch 11, 2026

Avoid GE appliances

Would Not Recommend

We have had our cafe refrigerator for three years. The filters come on an auto ship for replacement. Our last set had two faulty filters which is about $100 in filters. When I called to say they were faulty GE told me they were out of warranty even though they send a 3 pack that is replaced every 6 months. When I said that is ridiculous they told me well you don’t have to buy 3 at a time. Horrible customer service and as soon as this refrigerator breaks we will be switching brands.

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Response from Cafe Appliances

We'd like to assist with the filters of your refrigerator. Please send us a private message via Facebook, Instagram, X, or TikTok with your conta...

Cafe AppliancesFebruary 13, 2026

cafe_appliances

Great fridge. Useful tech. Runs quietly.

Would Recommend

I really enjoy the hot water feature; no need for a tea kettle anymore. It could be slightly wider, as there’s a bit too much gap on either side. I prefer it to be wider and shallower. Overall, I like the design, and the interior layout is well done. Excellent filtration. Runs quietly.

February 5, 2026

From cafeappliances.com

Response from Cafe_Appliances

We’re so glad to hear that you’re enjoying the hot water feature and the thoughtful interior design of your refrigerator. The adjustable hot water d...

Cafe_AppliancesFebruary 17, 2026

Cafe Experience

Would Recommend

Refrigerator is an excellent product-first experience with the Cafe equipment

February 4, 2026

From cafeappliances.com

Life spawned right now can not u this refrigerator

Would Not Recommend

Purchased this refrigerator 6 years ago - the inside light starting malfunctioning. Then the temp starting rising . Terrible customer service from the cafe company . A refrigerator like this should last a lot longer !

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Response from Cafe Appliances

Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of th...

Cafe AppliancesDecember 29, 2025

cafe_appliances

Great Features

Would Recommend

[This review was collected as part of a promotion.] Love the refrigerator! It is large, pretty, everything we were hoping!

December 6, 2025

From cafeappliances.com

Sweepstakes