Prices, Promotions, styles, and availability may vary. Our local stores do not honor online pricing. Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Lowe's reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted.

Counter-Depth 23.1-cu ft 3 -Door 36-in Wide with Ice Maker ( Stainless Steel with Brushed Stainless Handles ) ENERGY STAR Certified

Ratings & Reviews for Cafe Counter-Depth 23.1-cu ft 3 -Door 36-in Wide with Ice Maker ( Stainless Steel with Brushed Stainless Handles ) ENERGY STAR Certified

4.1
1668
Review
 4.1 out of 5
1668 Reviews


79% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The refrigerator has an attractive, sleek design with a spacious interior and efficient organization. Customers praise the matte white finish and bronze/gold hardware, noting it serves as a stylish focal point in the kitchen. However, some report issues with the water dispenser, freezer drawer, and overall build quality not matching the premium price. While most are satisfied with the product, especially the appearance and storage space, a few have experienced premature failures, raising concerns about reliability.

Customer review summary generated by AI, including incentivized reviews.
1668 Customer Reviews

Left door mechanism needs a redesign.

Unit looks and runs quietly. The only issue is the horrible design for opening the left door. Very stiff to pull open and push close as well as loud. Very annoying.

May 25, 2026

From cafeappliances.com

Not Recommended

Would Not Recommend

Small, loud, and rolls back and forth when I pull the freezer door sometimes. This is the worst fridge I’ve owned. It’s lacking in quality. The water tastes strange even after using an authentic filter, which hasn’t been exhausted.

May 24, 2026

From cafeappliances.com

Response from Monogram_Appliances

We are happy to provide guidance with this refrigerator. The adjustable legs at the front corners of the refrigerator will need to be set so the refri...

Monogram_AppliancesMay 26, 2026

GE makes great fridge

I would like to see the inside to be a little deeper. I think the drawers for vegetable are too small and overall storage for leftovers and larger milk, juice containers is too small. The shelves in the drawers are wonderful and have a lot of space but for a family of 5 with 3 teenage boys, we need more overall space. Also the alarm goes off so quickly. If you need to clean or organize the fridge it seems like the alarm rings in 30 seconds.

May 20, 2026

From cafeappliances.com

New fridge

Overall, very pleased. Shelving a bit confusing at first.

May 19, 2026

From cafeappliances.com

Beautiful design

Would Recommend

The fridge aesthetics is stunning. Truly beautiful. The cheap plastic on the interior is another story. The mark up on all refrigerators world wide by all companies must be astronomical because they truly haven't changed much in 60 years. The space inside the fridge is minimal. our old fridge/freezer held 2-3x the amount The roll out tray for our freezer came broken. They HAVE SENT 3 but the problem is the piece shows up scuffed or broken because they are too cheap to wrap the vulnerable par...

May 17, 2026

From cafeappliances.com

Response from Café _Appliances

We’re glad to hear you appreciate the appearance of your refrigerator. Our products are designed with durability in mind, and we use high-quality mate...

Café _AppliancesMay 18, 2026

Regrettable Purchase

I find the water spigot of special concern. It is difficult to push and only works if it is pushed on the right side of the rubber button, cuts off all the time, acts like it might have a twisted tube in that the flow is minimal. The doors are a problem too: hard to close,

May 7, 2026

From cafeappliances.com

Response from Cafe

Please make an appointment with one of our Bodewell technicians, by calling 1-833-4BODEWELL or visit this site: https://www.bodewell.com/schedule-repa...

CafeMay 8, 2026

Terrible quality, doors hard to close

Would Not Recommend

Terrible product. Poor quality and many annoyances, the worst being that the doors are difficult to close. Normally you just gently push a refrigerator door and it auto closes, but this fridge requires a ton of force to close the doors. It is annoying beyond belief.

Was this Review Helpful ?
Response from Cafe Appliances

If you have not already done so, please call our service team - Bodewell at 1-833-426-3393 to have your refrigerator evaluated and repaired as needed...

Cafe AppliancesMay 6, 2026

cafe_appliances

Fridge not up to Cafe Series standards.

Would Not Recommend

I bought the Cafe Series fridge, stove and dishwasher. Love the dishwasher and stove, hate the fridge. It has low capacity. The fridge doors don’t open all the way, to 180°. They are hard to pull and you must open both doors to take out anything not on the door ahelves. The temp control (I have a thermometer) keeps it at 31°, no matter the setting. The freezer is small.

April 29, 2026

From cafeappliances.com

Response from Café _Appliances

We appreciate your choosing our appliances for your home, and we’re glad to hear you’re happy with the dishwasher and stove. We’d like to address the ...

Café _AppliancesApril 30, 2026

Manufacturing defects

Poor quality construction, unit has exposed refrigerator upper door hinges. Freezer door track wheel is just barely on it's track. Unacceptable for a high end appliance.

April 23, 2026

From cafeappliances.com

Response from Cafe_Appliances

We'd like to assist with the freezer drawer not staying on track and share some information about the hinges. The hinges being visible toward the top ...

Cafe_AppliancesApril 28, 2026

Could be Better

Would Not Recommend

Looks great and runs fine. However, It vibrates and makes loud noises. It vibrates that it causes glassware in the fridge to make noise. It also makes loud noises when cooling and pumping water.

April 21, 2026

From cafeappliances.com

Response from Café_Appliances

We'd like to assist with the sound level of your refrigerator. Newer refrigerators sound different from older ones. Modern refrigerators have more fea...

Café_AppliancesApril 22, 2026

Issues with temperatures

Would Not Recommend
April 6, 2026

From cafeappliances.com

Response from Café_Appliances

We are sorry to hear that the cooling performance of your refrigerator isn't operating properly. We see that a service appointment has been scheduled ...

Café_AppliancesApril 7, 2026

Poor quality for Price

Would Not Recommend

Creates so much condensation that food goes bad quickly. Have owned GE profile appliances was thinking the quality would be equal of superior, I was incorrect. Very expensive for the poor quality

April 6, 2026

From cafeappliances.com

Response from Cafe_Appliances

We'd like to help you with your refrigerator not cooling properly. We recommend reaching out to our Bodewell service team at 1-833-426-3393 to schedul...

Cafe_AppliancesApril 8, 2026

A nice addition to the kitchen

Great capacity for a counter depth. Great storage except that bottom drawer is not deep enough for a wine bottle to lie flat since they put much larger bins on the door. The doors are somewhat hard to close and will not close on their own even with a fairly hard push. Must manually push on the door to close it.

March 26, 2026

From cafeappliances.com

Rethink This One as a Choice Appliance

The capacity of this refrigerator is awful. I’m not sure why the depth of this appliance is so shallow. The drawer depths are also shallow. And then the gap under the lower long vegetable drawer doesn’t allow for anything to be stored but creates a cleaning nightmare.

March 21, 2026

From cafeappliances.com

Response from Café_Appliances

We are glad to assist with the your new refrigerator. The shelves of this unit are able to be rearranged. This may help with loading items. Please see...

Café_AppliancesMarch 24, 2026

Love the style

Would Recommend

Love this fridge. I do wish the vegetable/ fruit bens were bigger.

March 14, 2026

From cafeappliances.com

Response from Café_Appliances

It's wonderful to hear you love your new refrigerator! This unit has so much to offer, it's hard not to be fond of it. It has a brilliant LED lighting...

Café_AppliancesApril 2, 2026

Good looking refrigerator

Love the cafe line but this refrigerator has been a problem & it’s only been installed for Less than 2 weeks

March 12, 2026

From cafeappliances.com

Response from Cafe

We're sorry to hear you're having an issue with your refrigerator. Please make an appointment with one of our Bodewell technicians, by calling 1-833-4...

CafeMarch 31, 2026

Crummy inside drawers

Would Not Recommend

The drawers in the main frig are wimpy and flimsy and won’t stay in their tracks. The doors tend to stay open unless I forcefully close them.

March 4, 2026

From cafeappliances.com

Response from Cafe_ Appliances

We are happy to provide guidance with the drawers in this refrigerator. The drawers have a stop position - which would prevent them from coming off th...

Cafe_ AppliancesMarch 6, 2026

Great features

Only had product a couple of weeks, so far great item

March 2, 2026

From cafeappliances.com

Response from Cafe

We're thrilled to hear you're enjoying your new refrigerator. This is a beautiful model that features the internal water dispenser and icemaker, and t...

CafeMarch 6, 2026

Very nice looking.

Love the look and capacity…much larger than our prior cabinet depth unit.

February 28, 2026

From cafeappliances.com

Response from Cafe_Appliances

We are extremely excited that you are enjoying the capacity of this refrigerator. This refrigerator includes TwinChill™ evaporators that create separa...

Cafe_AppliancesMarch 31, 2026