
Ratings & Reviews for Cafe Counter-Depth 23.1-cu ft 3 -Door 36-in Wide with Ice Maker ( Stainless Steel with Brushed Stainless Handles ) ENERGY STAR Certified
Ratings may include incentivized customer reviews.
What Customers Are Saying
The refrigerator has an attractive, sleek design with a spacious interior and efficient organization. Customers praise the matte white finish and bronze/gold hardware, noting it serves as a stylish focal point in the kitchen. However, some report issues with the water dispenser, freezer drawer, and overall build quality not matching the premium price. While most are satisfied with the product, especially the appearance and storage space, a few have experienced premature failures, raising concerns about reliability.
Customer review summary generated by AI, including incentivized reviews.Left door mechanism needs a redesign.
Unit looks and runs quietly. The only issue is the horrible design for opening the left door. Very stiff to pull open and push close as well as loud. Very annoying.
From cafeappliances.com
Not Recommended
Would Not RecommendSmall, loud, and rolls back and forth when I pull the freezer door sometimes. This is the worst fridge I’ve owned. It’s lacking in quality. The water tastes strange even after using an authentic filter, which hasn’t been exhausted.
From cafeappliances.com
GE makes great fridge
I would like to see the inside to be a little deeper. I think the drawers for vegetable are too small and overall storage for leftovers and larger milk, juice containers is too small. The shelves in the drawers are wonderful and have a lot of space but for a family of 5 with 3 teenage boys, we need more overall space. Also the alarm goes off so quickly. If you need to clean or organize the fridge it seems like the alarm rings in 30 seconds.
From cafeappliances.com
New fridge
Overall, very pleased. Shelving a bit confusing at first.
From cafeappliances.com
Beautiful design
Would RecommendThe fridge aesthetics is stunning. Truly beautiful. The cheap plastic on the interior is another story. The mark up on all refrigerators world wide by all companies must be astronomical because they truly haven't changed much in 60 years. The space inside the fridge is minimal. our old fridge/freezer held 2-3x the amount The roll out tray for our freezer came broken. They HAVE SENT 3 but the problem is the piece shows up scuffed or broken because they are too cheap to wrap the vulnerable par...
From cafeappliances.com
We’re glad to hear you appreciate the appearance of your refrigerator. Our products are designed with durability in mind, and we use high-quality mate...
Regrettable Purchase
I find the water spigot of special concern. It is difficult to push and only works if it is pushed on the right side of the rubber button, cuts off all the time, acts like it might have a twisted tube in that the flow is minimal. The doors are a problem too: hard to close,
From cafeappliances.com
Please make an appointment with one of our Bodewell technicians, by calling 1-833-4BODEWELL or visit this site: https://www.bodewell.com/schedule-repa...
Terrible quality, doors hard to close
Would Not RecommendTerrible product. Poor quality and many annoyances, the worst being that the doors are difficult to close. Normally you just gently push a refrigerator door and it auto closes, but this fridge requires a ton of force to close the doors. It is annoying beyond belief.
If you have not already done so, please call our service team - Bodewell at 1-833-426-3393 to have your refrigerator evaluated and repaired as needed...

Fridge not up to Cafe Series standards.
Would Not RecommendI bought the Cafe Series fridge, stove and dishwasher. Love the dishwasher and stove, hate the fridge. It has low capacity. The fridge doors don’t open all the way, to 180°. They are hard to pull and you must open both doors to take out anything not on the door ahelves. The temp control (I have a thermometer) keeps it at 31°, no matter the setting. The freezer is small.
From cafeappliances.com
We appreciate your choosing our appliances for your home, and we’re glad to hear you’re happy with the dishwasher and stove. We’d like to address the ...
Manufacturing defects
Poor quality construction, unit has exposed refrigerator upper door hinges. Freezer door track wheel is just barely on it's track. Unacceptable for a high end appliance.
From cafeappliances.com
We'd like to assist with the freezer drawer not staying on track and share some information about the hinges. The hinges being visible toward the top ...
Could be Better
Would Not RecommendLooks great and runs fine. However, It vibrates and makes loud noises. It vibrates that it causes glassware in the fridge to make noise. It also makes loud noises when cooling and pumping water.
From cafeappliances.com
We'd like to assist with the sound level of your refrigerator. Newer refrigerators sound different from older ones. Modern refrigerators have more fea...
Issues with temperatures
Would Not RecommendFrom cafeappliances.com
We are sorry to hear that the cooling performance of your refrigerator isn't operating properly. We see that a service appointment has been scheduled ...
Poor quality for Price
Would Not RecommendCreates so much condensation that food goes bad quickly. Have owned GE profile appliances was thinking the quality would be equal of superior, I was incorrect. Very expensive for the poor quality
From cafeappliances.com
We'd like to help you with your refrigerator not cooling properly. We recommend reaching out to our Bodewell service team at 1-833-426-3393 to schedul...
A nice addition to the kitchen
Great capacity for a counter depth. Great storage except that bottom drawer is not deep enough for a wine bottle to lie flat since they put much larger bins on the door. The doors are somewhat hard to close and will not close on their own even with a fairly hard push. Must manually push on the door to close it.
From cafeappliances.com
Rethink This One as a Choice Appliance
The capacity of this refrigerator is awful. I’m not sure why the depth of this appliance is so shallow. The drawer depths are also shallow. And then the gap under the lower long vegetable drawer doesn’t allow for anything to be stored but creates a cleaning nightmare.
From cafeappliances.com
We are glad to assist with the your new refrigerator. The shelves of this unit are able to be rearranged. This may help with loading items. Please see...
Love the style
Would RecommendLove this fridge. I do wish the vegetable/ fruit bens were bigger.
From cafeappliances.com
It's wonderful to hear you love your new refrigerator! This unit has so much to offer, it's hard not to be fond of it. It has a brilliant LED lighting...
Good looking refrigerator
Love the cafe line but this refrigerator has been a problem & it’s only been installed for Less than 2 weeks
From cafeappliances.com
We're sorry to hear you're having an issue with your refrigerator. Please make an appointment with one of our Bodewell technicians, by calling 1-833-4...
Crummy inside drawers
Would Not RecommendThe drawers in the main frig are wimpy and flimsy and won’t stay in their tracks. The doors tend to stay open unless I forcefully close them.
From cafeappliances.com
We are happy to provide guidance with the drawers in this refrigerator. The drawers have a stop position - which would prevent them from coming off th...
Great features
Only had product a couple of weeks, so far great item
From cafeappliances.com
We're thrilled to hear you're enjoying your new refrigerator. This is a beautiful model that features the internal water dispenser and icemaker, and t...
Very nice looking.
Love the look and capacity…much larger than our prior cabinet depth unit.
From cafeappliances.com
We are extremely excited that you are enjoying the capacity of this refrigerator. This refrigerator includes TwinChill™ evaporators that create separa...
We are happy to provide guidance with this refrigerator. The adjustable legs at the front corners of the refrigerator will need to be set so the refri...