Ratings & Reviews for Cafe Counter-Depth 18.6-cu ft 33-in Wide with Ice Maker ( Matte White with Brushed Bronze Handles ) ENERGY STAR Certified

unpleasant experience

freezer capacity extremely small The motor is annoying. It sometimes is so loud it hums and vibrates and other times it can be quiet. frustrating. and when you open the "little" freezer the shelf with the ice slams to a stop. ugh. not pleased with the unit

Decent but not great

The refrigerator section is pretty good. It has a nice capacity, although the shelves seem kind of cheap. The chilled water feature isn’t very good, as the spout is so close to the wall that trying to fill thick chill cups is a challenge. The freezer section though is poor. Capacity is decent, but it does not open or close smoothly. It makes ice well, but there doen’t seem to be a way to keep it from making too much ice unless you shut it off. Clearly not much engineering effort was put ...

Love how quiet it is!

Love how cold it keeps all my food. Wish the water was on the outside, having to keep the door open while letting all the cold air out is frustrating... Would be nice if it was 21 cu. in" for 2 people it is small.. Also, makes great ice but wish it had a cover like my old GE Profile... My electricity did go down replacing to a newer frig and love that it is quieter than my GE Profile

I would not recommend

It looks great but it is a very loud fridge. It does not seem to hold a consistent temperature. It randomly freezes the vegetables and you are never sure if the ice cream will be soft or frozen rock hard on any given day. I cannot recommend this product.

Wi-Fi

No WiFi capabilities in the refrigerator. Seems that I need to buy an adapter. Not worth it,

Fits in my kitchen

Poor shelving and difficult to install . Ice machine doesn't work . People who install refrig should put shelves in>

Don’t buy

High end appliance! For shame GE. Don’t let the outside fool you. This product is made cheaply: it’s NOISY! It runs 45 minutes out of every hour. I am saddened and disappointed every time I walk through my kitchen. $2800 out the window.

Short life. Compressor failure.

Compressor went out at around 5 years old. No warranty and have to replace. Do not recommend.

I love my Cafe!

Beautiful appliance. Sleek lines, clean and bright look inside, lots of roomy shelves on the doors, drawers that you can see through. Noise level is not as loud as some reviewers mentioned. This fridge is easy to move, it must have wheels underneath; so the floor can be kept clean. We purged the water line to make sure the water tastes good, and threw out the first batch of ice to ensure cubes were produced with clean water. The only downside is the freezer is small but we will have to make wise...

Side by Side Doors in White

It's everything my wife dreamed it would be, she loves it.

Great looking with Surprising Space.

Great space saver with shelves on both doors and water inside. Fits Perfectly between my counter and wall while the drawers open fully.

Loud refrigerator

This has been the worst refrigerator. I called for service because of the humming noise just to be advised that this was normal and everything was good. The refrigerator is making a loud noise. I’m not sure what is the problem. But I feel that I’m stuck with the refrigerator that has humming noise. Overall, I would not recommend this refrigerator.

Love this fridge

My only complaint is the quality of the plastic bins. I have plastic shoe boxes that are more substantial than the bins,but I recognize that many other mfg.fridge bins are of similar quality but otherwise I love the fridge! Its counter depth, it's well lit, the filter is easy to change., it's very handsome and very functional for my galley kitchen. Because it's counter depth, I can see everything and where everything is.

Pretty, Loud, Sold with Defect

It's a beautiful fridge, though it's quite noisy! Also, we realized after two years of normal use that the the lowest shelf is supposed to have two support pegs on each side, but ours only has one on each side, thus the shelf doesn't stay up! Make sure to examine yours carefully agains the product diagram to make sure it's 100% as intended.

Beautiful product

It is a beautiful refrigerator with nice details, however the freezer is a little small..

Nice Refrigerator

Counter depth doesn’t seem to affect capacity Easy to find food and to store

Delivery was right on time.

Very satisfied with the appearance and installation of our new fridge

Not practical water dispenser

This design with the water dispenser ben inside is so hard to use. You need to open both doors and use to hands to fill. The spout is very small and hard to insert into your coffee pot or pot in order to fill with filtered water. It’s a very awkward design. Even though it looks nice from the outside, it’s completely impractical. I regret buying.

Bad refrigerator, good looks

Don't buy anything from this company. I have this model we bought in Nov 2024, the refrigerator stopped cooling in Sept 2025 within the 1 yr warranty and they kept sending multiple tech to fix it without any resolution over past many months. I kept asking for a replacement but they denied it every time. I'm so tired of this I ended up buying a new refrigerator from another brand. Imagine a company not honoring it's warranty and bothering the customer over so many months to live without a working...