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10 -Cup Programmable Residential Drip coffee maker with Automatic Shut-Off ( Matte White )

Ratings & Reviews for Cafe 10 -Cup Programmable Residential Drip coffee maker with Automatic Shut-Off ( Matte White )

3.9
397
Review
 3.9 out of 5
397 Reviews


76% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The coffee maker is praised for its excellent coffee quality, customizable brew settings, and advanced features. However, many customers report issues with the product's reliability and durability, such as the coffee maker breaking down within a year, the carafe cracking, and the exterior materials deteriorating. The coffee maker can also be messy, with grounds spilling out of the filter. Overall, the coffee maker makes great-tasting coffee when functioning properly, but the concerns about its longevity and reliability are significant.

Customer review summary generated by AI, including incentivized reviews.
397 Customer Reviews

Stopped working no support

Would Not Recommend

We had this coffee maker since June 2024 and it stopped working in October

November 26, 2024

From cafeappliances.com

Response from Café_Appliances

We're here to support you with your cafe coffee maker. We do see that you're currently working with our service team to get this matter resolved. Plea... Read More

Café_AppliancesDecember 11, 2024

Absolutely horrible!

Would Not Recommend

This must be one of the most worst coffeemakers on the market. Seems like anyone who has ever owned this product over a year, after the 1 year warranty has expired, gets the same error message “Add H2O” and the coffeemaker stops working.

November 21, 2024

From cafeappliances.com

Response from GE_Appliances

We would like to assist you with this matter and gather some additional information from you. An agent will be reaching out to you via email. Please r... Read More

GE_AppliancesNovember 26, 2024

Great features

Would Recommend

Purchased this coffee maker based on reviews. After receiving, coffee maker appears to be well built and easy to use. The WiFi features also appear to make auto brewing extremely convenient.

November 20, 2024

From cafeappliances.com

Better coffee makes your morning happier

Would Recommend

If you are looking for a cup of coffee with consistent flavor, this is the machine you need.

November 19, 2024

From cafeappliances.com

Awesome coffee maker!

Would Recommend

Works and looks great and makes wonderful coffee! Would purchase again!

November 14, 2024

From cafeappliances.com

Don’t try to make 10 cups

Would Not Recommend

Looks beautiful, makes good coffee, WiFi connectivity is cool, but problematic when trying to make 8-10 cups. Grounds overflow, contact the shower head, is a mess to clean up everyday. Tried coarser ground, but needs a larger brew basket or something.

November 14, 2024

From cafeappliances.com

Response from Cafe_Appliances

We're glad to hear that, you are satisfied with the quality of your coffee. We recommend the use of a minimum of a medium grind coffee. Any finer grin... Read More

Cafe_AppliancesNovember 19, 2024

10/10 would recommend

Would Recommend

The most simplistic machine with modern appearance and aesthetic appearance! Loves this thing!

October 31, 2024

From cafeappliances.com

Short service life.

It made great coffee while it lasted. We purchased the unit in December of 2022 but the dealer could not get a white one until 3/9/2023! One of the display segments stopped working a few days ago. The right digit showed A instead of 8, ? instead of 2, etc.. Now this morning it would not brew. I cycled the power but still no brew. I left it unplugged for 10-min and then it appeared to work. We'll see tomorrow morning.

October 20, 2024

From cafeappliances.com

Response from GE_Appliances

We would like to assist you with this matter and gather some additional information from you. An agent will be reaching out to you via email. Please r... Read More

GE_AppliancesOctober 21, 2024

definitely an up grade!

[Employee of cafe_appliances] Stunning! my husband and I tried the coffee maker last night, it taste really good. It is very easy to use and user friendly too!

October 16, 2024

From cafeappliances.com

Looks great, works great…until it doesn’t

Would Not Recommend

Went through 4 of them in less than a year. They just keep stopping. Great looking and makes fantastic coffee, but the ones I have had the displeasure of using have not been reliable.

October 15, 2024

From cafeappliances.com

Response from GE_Appliances

We would like to assist you with this coffee maker, and we encourage you to take advantage of your limited warranty to get this unit replaced. You can... Read More

GE_AppliancesOctober 16, 2024

Great coffee maker

Would Recommend

Nice coffee maker. Matches my new appliances and brews coffee hot!

October 8, 2024

From cafeappliances.com

Response from Café_Appliances

We're so glad to hear you're pleased with your new coffee maker. This unit is wifi-enabled and it's SCA certified! We hope you will enjoy it for many ... Read More

Café_AppliancesOctober 16, 2024

Good coffee, poor durability

Would Not Recommend

The coffee maker looked great out of the box but the quality did not last. The bronze portion of the handle is cheap plastic and starting to chip away and the display is failing, making it difficult to read the time or make the correct number of cups

October 6, 2024

From cafeappliances.com

Response from Cafe_Applianecs

We would like to help with your coffeemaker. An agent will be reaching out to you via email, please respond at your earliest convenience.

Cafe_ApplianecsOctober 7, 2024

Wifi connection unreliable

Would Not Recommend

Wifi connection keeps dropping. I've gone through the setup steps multiple times. It gets to the final setting up stage on the network and then it says it failed.

October 3, 2024

From cafeappliances.com

Response from Cafe_Appliances

We'd like to assist you with the WiFi connection. If the WiFi keeps disconnecting we recommend following the instructions at this link here: https://p... Read More

Cafe_AppliancesOctober 4, 2024

Great performance and features but carafe not good

Would Recommend

I like this coffeemaker. It brews good tasting coffee and the electronic features are excellent. Only negative is my carafe handle finish is already separating from the metal handle. I have always hand washed it ( never put in dishwasher) so don’t understand why this is happening. This carafe should be replaced free! Also wish the water lid was removable so moisture would dry easier.

September 25, 2024

From cafeappliances.com

Response from Cafe_Applianecs

We would like to help with your carafe. An agent will be reaching out to you via email, please respond at your earliest convenience.

Cafe_ApplianecsSeptember 26, 2024

Beware! No Replacement Parts!!

It’s great until there’s an issue. Then the replacement part will never be in stock. I’ve waiting almost a year to replace my matte black glass carafe that is peeling and oxidizing. This is from hand washing alone. It’s never in stock and I’m not buying a whole new machine.

September 24, 2024

From cafeappliances.com

Response from GE_Appliances

We would like to assist you with this matter and gather some additional information from you. An agent will be reaching out to you via email. Please r... Read More

GE_AppliancesSeptember 24, 2024

Great Machine not so durable.

Would Recommend

Great coffee machine. Quality screen and settings. Easy to clean. Cracked at the bottom after light use.

September 22, 2024

From cafeappliances.com

Material on machine and carafe handle is flaking

Would Not Recommend

After a year and a half, the rose gold design feature on the machine and the carafe handle is bubbled and flaking off. I guess it is due to the heat it is exposed to as a coffee maker. If that is the case, it is a real design flaw. Now my concern is whether any flakes are landing IN my coffee. I was excited about the rose gold design of this machine when I purchased, but now that design element looks cheap. Disappointing.

September 13, 2024

From cafeappliances.com

Response from Cafe_Appliances

We're sorry to hear that your carafe is chipping off. An agent is going to be reaching out to you via email. Please be on the lookout for an email fro... Read More

Cafe_AppliancesSeptember 16, 2024

Great coffee, until your pot breaks.

Would Not Recommend

We LOVED the coffee this machine brewed, however when the carafe cracked and we looked for a replacement, we were told we had to buy a WHOLE NEW COFFEE MACHINE, as GE does not sell replacement parts for this model. Very disappointed, as we have had this less than 1 year.

September 13, 2024

From cafeappliances.com

Response from Cafe_Appliances

We're sorry to hear that your carafe broke. We need to gather some further information from you. An agent will be reaching out to you via email. Pleas... Read More

Cafe_AppliancesSeptember 16, 2024

Go get yourself one!

Would Recommend

Wonderful appliance! Great cup of coffee. Very fast brew time. Sleek, modern design

September 12, 2024

From cafeappliances.com

Disappointed Customer But Loves Cafe as a Brand

Received for Christmas, GE Cafe stainless steel, cannot see serial # but can include pic of back. I do not feel it has been performing as expected. Despite following the user manual and adjusting the settings as recommended, the coffee maker does not heat up adequately. As a result, the coffee brews at a suboptimal temperature, leaving it lukewarm rather than hot. Additionally, the coffee produced is consistently weak, regardless of the strength setting used. If you do not use extra coffee grou...

September 10, 2024

From cafeappliances.com

Response from GE_Appliances

We would like to assist you with this matter and gather some additional information from you. An agent will be reaching out to you via email. Please r... Read More

GE_AppliancesSeptember 11, 2024