
Ratings & Reviews for Cafe 10 -Cup Programmable Residential Drip coffee maker with Automatic Shut-Off ( Matte White )
Ratings may include incentivized customer reviews.
What Customers Are Saying
The coffee maker is praised for its excellent coffee quality, customizable brew settings, and advanced features. However, many customers report issues with the product's reliability and durability, such as the coffee maker breaking down within a year, the carafe cracking, and the exterior materials deteriorating. The coffee maker can also be messy, with grounds spilling out of the filter. Overall, the coffee maker makes great-tasting coffee when functioning properly, but the concerns about its longevity and reliability are significant.
Customer review summary generated by AI, including incentivized reviews.Great features
I like the coffee pot a lot. I picked it because it was white and I changed everything in my kitchen, so I looked at this one watched some reviews. Some people liked it. Something didn’t the only thing that I didn’t like about it is that it doesn’t get the coffee very hot. I turned it up all the way and it is not very hot at all so that’s the downfall it needs to be hotter. I shouldn’t have to heat it up in the microwave. Other than that I love all the features.
From cafeappliances.com
Reservoir Cleaning
No way to clean the reservoir. Stays wet and constantly builds up mold and mildew
From cafeappliances.com
Continuing Problems + Terrible Warrant Policy
In September 2024 I received a replacement of the same model after complaining of design flaws that caused the coffeemaker's basket to overflow every time I brewed coffee. It caused bitter tasting coffee, and requiring extensive cleaning of the basket, heat pad and stationary parts of the coffee maker, as well as my counter top on many occasions. Additionally, the screw-on lid to the carafe was very tight and very difficult to turn to remove or lock in. I was required to send photos and video...
From cafeappliances.com
We're sorry to hear about the coffee maker overflowing. We'd like to help offer some troubleshooting tips that can prevent this from happening. We re...
Easy to Use!
I really like this coffee maker. I had a SMEG before and it was very difficult to operate and really didn't like it. I was thrilled that this coffee maker is so easy to use. It is very pretty too!
From cafeappliances.com
Great HOT coffee! Coffee stays very hot long
Would RecommendBest coffee maker I have had ! Highly recommend it
From cafeappliances.com
Stopped working in under a year.
Would Not RecommendThis model stopped working at 10 months, we were under warranty, and Cafe Appliances asked us to ship it back and they've now had it for a month with no communication back for a month. People who drink coffee won't go without a coffee maker for 3 months. I would not recommend purchasing as it is an unreliable product and customer care is not responsive. It's unfortunate because the products are beautiful!
From cafeappliances.com
We're sorry to hear about the delay with sending out an replacement. We'd like to help with this. One of our agents will be reaching out over email to...
Looks like, but not worth the price and quality.
We bought this coffee maker to match our other GE Cafe Appliances. Extremely disappointed with this product. You cannot brew more than 6 cups of coffee without making a complete mess. The grinds will overflow into the carafe. Furthermore, the coffee doesn't stay hot for more than 30 minutes. Furthermore Part II there's trapped liquid (water or coffee) in the carafe. There's a swishing noise.
From cafeappliances.com
We want to help go over the overflow and grounds going into the carafe. There is always going to be a small amount of coffee grounds and oils that spl...
Great Cup of Coffee
We love our stainless-steel coffee maker but are concerned that if we break the carafe, there are no replacements for it.
From cafeappliances.com
Great taste!
Would RecommendTrying to find the best tasting pour over coffee brewer at a reasonable price. This is it!
From cafeappliances.com
Brews a good cup!
Would RecommendLooks nice and does a good job. Looks great in the new kitchen.
From cafeappliances.com
Brew
This brews the perfect cup of coffee! Love that I can adjust brew strength and temp!
From cafeappliances.com
We're so thrilled to see that you are loving your new coffee maker. You've made an amazing choice by going with this model. We love the delicious coff...
I only wish the water reservoir was removable.
Would RecommendI've used this for a few mornings so far - I love having the wifi enabled. I set up my coffee at night and when I wake up start the brew from my bed so i have a fresh pot waiting for me when I go into the kitchen. It also brews very quickly and makes great coffee!
Verified Purchaser
Congratulations on your beautiful Coffee Maker. We are so happy to hear you are utilizing the smart features with your app. This is truly a win-win h...

The best coffee machine!!!
Would RecommendI absolutely love this coffee machine. Aside from being absolutely gorgeous, it makes the absolute best coffee. The same exact grounds in this machine taste totally different. I especially love the “gold” brew option. You won’t regret your purchase!
From cafeappliances.com
terrible coffee machine
worked for less than a year then every message in the book came on especially "add more water" even when the water tank was fall
From cafeappliances.com
We'd like to assist you with your coffee maker no longer working. Expect an email from one of our team members soon to gather further information. Ple...
Bluetooth still works. No coffee.
Would Not RecommendThis machine makes great coffee. However it ceased working 2 months in. No heat (not even the carafe plate) and coffee does not brew. We spent an hour on the phone only to be told we'd "get an email with further instructions." It's been over a week, and no email. I send an email to GE support and the only response is to call back to the 800# so the same people will also not help us again. Oh and btw, the service number in the manual for the coffee maker is wrong. I hate companies who run arou...
From cafeappliances.com
We are sorry to hear about your coffee maker not operating. We will be reaching out over email to assist with getting in touch with the correct team. ...
Impotencia
Would Not Recommendsiento que me estafaron, muy costoso para no calentar el café por más tiempo. Trabajen en eso!!!
From cafeappliances.com
Queremos ayudarle con su unidad sin calefacción. Le sugerimos verificar su garantía en el manual del usuario para ayudar con un posible reemplazo. Eso...
stylish and effective
Would RecommendGreat design and functionality. Love the way it looks on my coffee bar. Coffee brews nicely.
From cafeappliances.com
Wish it kept coffee warm longer
Wish it had a way to keep the coffee warm longer. Wish instructions for decalcifying were more clear and would actually work
From cafeappliances.com
The warming plate for this model is designed to hold the temperature at 200° F for a maximum of 2 hours. The directions for cleaning and descaling the...
Hhg
I’m not interested what can I do when I have to in
From cafeappliances.com
It's beautiful. They need to work on the finish
The finish on the coffee pot itself is absolutely horrible. I love the way the coffee brews.
From cafeappliances.com
We value this feedback. Your comment regarding the finish of your coffee maker is important to us and will be considered by our product design team fo...
We'd like to help out with cleaning the reservoir. We recommend running a descale cycle. You can view the instructions on page 14 inside the user manu...