
Ratings & Reviews for Cafe 10 -Cup Programmable Residential Drip coffee maker with Automatic Shut-Off ( Stainless Steel )
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers praise the coffee maker for producing hot, flavorful coffee quickly with precise brew strength and temperature settings. Many love its elegant, modern design with white finishes and copper accents that enhance kitchen decor. Smart features like Wi-Fi connectivity, app control, and voice assistant compatibility are highly valued for convenience. However, many report durability concerns, particularly with the thermal carafe failing to retain heat, leaking, or developing peeling finishes. Several express frustration with unresponsive support and unavailable replacement parts, though most still consider the brewing quality worthwhile despite these drawbacks.
Customer review summary generated by AI, including incentivized reviews.Good coffee - but starting to look bad
I’ve had this coffeemaker for just under a year and I love it. The only issue I am experiencing is the copper laminate is peeling off the handle and the matte black is peeling off the bottom of the carafe.
From cafeappliances.com
Makes very good coffee but the carafe is cheap
Purchased the Café Coffee maker several months ago so I pretty much ran through all of the features. It make a very good coffee and I enjoy the Wi-Fi connectivity and also the look of the machine. the one BIG complaint I have it the quality of the carafe. The carafe is light weight and feels cheap when you pick it up. For the price of this coffee maker I thought I would be receiving a NETI quality carafe that would keep the coffee hot for several hours. Instead the carafe that comes with the co...
From cafeappliances.com
Great tasting coffee
Would RecommendThe design is absolutely beautiful. I used my coffee maker for the first time since receiving it as a gift for Christmas. What a difference in the taste of my coffee! I'm looking forward to my next cup of coffee tomorrow morning.
From cafeappliances.com
WiFi won’t connect
Right out of the box the WiFi won’t connect. My google puck is just across the room but app says can’t connect and to move it closer…bummed out.
From cafeappliances.com
We'd like to assist you with your coffee maker not connecting to WiFi. Please call the Connected Home Support Line at 1-800-220-6899 (Monday - Friday ... Read More
Second one!!
Would Recommend[Employee of cafe_appliances] My boyfriend got me this one after my first hand me down stopped working. I love how fast it brews and the the thermal carafe keeps the coffee warm all morning, which is amazing because I work from home.
From cafeappliances.com
Elegant on my marble countertop!
Would RecommendLove it! Looks elegant and easy brew setup. I keep it clean and white using BarKeepers Friend so no scratches.
From cafeappliances.com
COFFEE NOT HOT ENOUGH AND BROKE AFTER 6 MONTHS
Would Not RecommendHAD THIS SINCE FATHERS DAY- COFFEE IS NOT HOT AND IT BROKE DOWN ON 12/16/24. IT WOULD NOT PUMP WATER ANYMORE
From cafeappliances.com
We want to help out with your coffee maker not heating properly. We recommend checking your warranty information on page 16 in the user manual: https:... Read More
Beauty and Brains
Would RecommendWow eye catching and brews a super cup . Easy installand easy controls makes your morning cup and delightful sip
From cafeappliances.com
Great coffee maker!
Would RecommendI just got this as a birthday present and am so happy with it! The coffee is hot, delicious and the machine is so fast and quiet. I love the chime at the end of a brew cycle. I’m looking forward to using this daily for years to come!
From cafeappliances.com
Love the Design and ease of use
So far so good, this coffee maker is by far the nicest one I've ever used. I haven't done any of the wireless programing, I haven't had to. I read the instructions, and boy the buttons are minimalistic but super easy to use. Everyone I show, says how nice it looks and the coffee so far excellent, can't wait to get some better beans.
From cafeappliances.com
Beautiful and modern!
Would RecommendSo far…it was an easy set up. It is beautiful and doesn’t take much space.
From cafeappliances.com
Stains Terribly!
It’s a beautiful coffee maker to sit on your counter, until multiple uses. I have the white model and it stains terribly! I should have expected this, it is a coffee maker, but in a few short months, the coffee maker, especially the carafe, look disgusting!
From cafeappliances.com
We value this feedback. Your comments regarding the stains on your coffee maker are extremely important to us and will be considered by our product de... Read More
Great product
Would RecommendSo far so good absolutely love the coffee ultra luxury
From cafeappliances.com
Great features. Easy to use.
Would RecommendEasy to set up. Easy to use. Coffee tasted great with first use! Love it!
From cafeappliances.com
Beautiful paperweight
Have had this coffeemaker for over a year and it was amazing until it wasn’t. Had a house full of people for Thanksgiving and it was all set up for after-dinner coffee, but all I got was error messages: add H2O, even though it was full of water, and subsequently Err 3. Luckily the nespresso machine was working anf so we made custom coffee drinks for the whole crowd. Have tried every troubleshooting tip on Reddit without success so I guess this beautiful hunk of junk is going to the landfill. Won...
From cafeappliances.com
We're sorry to hear about your coffeemaker no longer operating properly. We'd like to help with this. One of our agents will be reaching out over emai... Read More
Love the look and the Smart features!
Would RecommendIt’s beautiful! The Smart App is great! All set for coffee in the morning.
From cafeappliances.com
Fantastic features and finishes!!!
Would RecommendThis would be a five out of five rating if it wasn’t for the smart link Wi-Fi complexity of trying to get it on the Smart app!..it took a good hour After opening up this coffee maker just to get the Smart features set up! Other than that it brews some of the best coffee I’ve had in a coffee drip machine. I also love the styling and the finish of the product. It goes well with our other café appliances in our kitchen, I would recommend this coffee maker, but please be aware that it’s going to Ta...
From cafeappliances.com
Love my coffee
Would RecommendAwesome brewer! Fast, consistent brewing Better than a Keurig
From cafeappliances.com
Hot coffee but a faulty carafe.
Would RecommendI absolutely love this coffee maker. It's pretty, it brews fast and delivers delicious hot coffee. My only complain is the thermal carafe. You can't submerge it in water to clean it, otherwise water gets trapped between the walls of it. It's hard to find a replacement for the black-I received one but it leaks. I can't reorder another.
From cafeappliances.com
Stopped working suddenly
Would Not RecommendWorked great for 4 months, then one saturday morning, just wouldn't brew a second pot. Nothing odd had happened. Makes a "click" sound, but never brews. No error code.
From cafeappliances.com
We recommend taking advantage of your limited warranty to get this brewing issue properly resolved. You can view your warranty details on page 16 of t... Read More
We'd like to help out with your carafe peeling. We recommend checking out your warranty information on page 16 inside the user manual here: https://pr... Read More