Ratings & Reviews for Bruce America's Best Choice Butterscotch Red oak 3/4-in T x 2-1/4-in W Smooth/Traditional Solid Hardwood Flooring ( 20-sq ft / Carton )
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers praise the visual appeal and color matching, particularly the Gunstock oak shade and high-gloss finish that looks elegant and durable. Many report easy installation on intact pieces. However, a substantial portion encounter severe manufacturing defects—warped, improperly cut, split, or damaged boards with missing tongues, with some reporting 10% or more of orders unusable. Several note longer planks are scarce, creating choppy appearances. While the flooring delivers aesthetically when undamaged, widespread quality control issues have eroded customer confidence and trust in the current product batch.
Customer review summary generated by AI, including incentivized reviews.Looks good
Would RecommendVerified Purchaser
Bruce hardwood floor
Would RecommendWe just put in 220 square feet of this flooring. There was very little waste, the wood was in excellent shape, no broken edges,weird coloring, scratched pieces. I almost didn’t buy this based on the other reviews. I bought 12 cases, used 11 and still have a few pieces left. For this price point I am very pleased with the outcome. Maybe we got lucky…good for us!
High quality and appearance
Would RecommendAppearance and consistency was exceptional. Not a single damaged piece in 19 cartons. Great variety of grain and coloration. Very pleased with how the installation went. Angle nail air tool using 1.5" cleats is a must. Used synthetic roof underlayment as moisture barrier.
From America's Best Choice Butterscotch Red oak 3_SLASH_4-in T x 3-1_SLASH_4-in W Smooth_SLASH_Traditional Solid Hardwood Flooring ( 22-sq ft _SLASH_ Carton ) Verified Purchaser
It’s absolutely beautiful!
Horrible Experience
Would Not RecommendHorrible process in having people who know nothing about installing hardwood floors, come measure for the install products. Bought all the install products and had to battle to get it “proven” to the 3rd party installers that we had all the proper installation products and they were in our home being “acclimated” to the appropriate temperature. Then when the installer finally did come to install the hardwood floor, we were told it wasn’t possible because the floor wasn’t flat enough. One month ...
From America's Best Choice Butterscotch Red oak 3_SLASH_4-in T x 3-1_SLASH_4-in W Smooth_SLASH_Traditional Solid Hardwood Flooring ( 22-sq ft _SLASH_ Carton ) Verified Purchaser
poor quality
Would Not Recommendmissing spline sections.. damaged faces...2 boxes did not appear to be complete.
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Great Value for your $$
Would RecommendExcellent quality and price coupled with exceptional service
From America's Best Choice Natural Red oak 3_SLASH_4-in T x 2-1_SLASH_4-in W Smooth_SLASH_Traditional Solid Hardwood Flooring ( 20-sq ft _SLASH_ Carton ) Verified Purchaser
Lovely Flooring Choice
Would RecommendBeautiful finish, packaged well, quick installing since does not require sanding, staining and sealing..
Verified Purchaser
High quality and great price!
Would RecommendGreat quality,beautiful color!
From America's Best Choice Butterscotch Red oak 3_SLASH_4-in T x 3-1_SLASH_4-in W Smooth_SLASH_Traditional Solid Hardwood Flooring ( 22-sq ft _SLASH_ Carton ) Verified Purchaser
Loowwes fountain Colorado
Lowes Fountain Colorado is the best, most friendly, cheerful and helpful store in America. The staff are cheerful, courteous, VERY Helpful and knowledgeable.
From America's Best Choice Butterscotch Red oak 3_SLASH_4-in T x 3-1_SLASH_4-in W Smooth_SLASH_Traditional Solid Hardwood Flooring ( 22-sq ft _SLASH_ Carton ) Verified Purchaser
Store didnt register my pickup so rtn impossbl
Would Not RecommendStore didnt register my pickup, so when I went to return the item customer service could not process the request. Causes massive chaos and no accommodations to make it right even for a disabled customer, which violates federal disability law
From America's Best Choice Gunstock Oak 3_SLASH_4-in T x 2-1_SLASH_4-in W Smooth_SLASH_Traditional Solid Hardwood Flooring ( 20-sq ft _SLASH_ Carton ) Verified Purchaser
Hi there!
Thank you for taking the time to post a review. We strive to provide you with the best possible service and when we fail to mee...
Hi there!
Thank you for taking the time to write a review.
We apologize for the experience you had regarding the installation of your flo...