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MFCL8610CDW Business Color Laser All-in-One Printer with Duplex Printing and Wireless Networking

Ratings & Reviews for Brother MFCL8610CDW Business Color Laser All-in-One Printer with Duplex Printing and Wireless Networking

4.3
148
Review
 4.3 out of 5
148 Reviews


88% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The Brother MFC-L8610CDW is a versatile color laser printer with fast printing, sharp output quality, and easy wireless connectivity. Many users praised its automatic document feeder and overall ease of use. However, some reported minor issues like paper jams and occasional connectivity problems. While a few noted the duplex printing and scanning could be improved, most customers were very satisfied with the printer's performance and value.

Customer review summary generated by AI, including incentivized reviews.
148 Customer Reviews

Great features

I’ve been using this printer since 2020 and it works great for my business. Really enjoy being able to scan invoices to customers. It prints, scans and faxes without any issues. Duplex is also a added bonus

December 21, 2023

From brother-usa.com

Help line

Working good however when I do encounter a problem you have to get help on a chat line. I much prefer in person contact like USA customers

November 8, 2023

From brother-usa.com

Not Recommended

Very slow. Toner leaks. Image quality is abysmal. Overall, does not meet the needs of a small/medium sized business.

October 10, 2023

From brother-usa.com

Response from Brother Customer Service

We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied and having issues with your Bro...

Brother Customer ServiceOctober 11, 2023

No duplex scan

Very disappointed, it does not do duplex scanning.

October 7, 2023

From brother-usa.com

Response from Brother Customer Service

We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love...

Brother Customer ServiceOctober 9, 2023

Great color printer

Great printer. Meets expectations. I've had a Brother laser printer in the past that lasted almost 20 yrs. Still working but needed a new color printer with flatbed for copying and scanning. Very happy!

August 26, 2023

From brother-usa.com

Incoming fax problem

I bought this printer in 2021 December. Since then the fax is not working. It is very hard to contact with the Tech support and it is a night mare. One I got Tech support after trying for about a Month. I did troubleshoot according to his instruction. But the fax didn’t work and told me that he will contact with me for the solution. Still now I didn’t heard from him. Sorry to say this. I’m using HP Laserjet print fir fax. No problem with HP

July 25, 2023

From brother-usa.com

Response from Brother Customer Service

We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having fax issues with your Brother MFCL8610C...

Brother Customer ServiceJuly 25, 2023

Best Small Business Printer

We purchased this printer to handle our small business needs.

June 15, 2023

From brother-usa.com

Like printer but disappointed with connectivity

I like the printer as a whole but am very disappointed in that it always disconnects from my computer snd I have to go to a lot of trouble to get it working with my computer again.

June 12, 2023

From brother-usa.com

Response from Brother Customer Service

We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having unable to print issues with your Broth...

Brother Customer ServiceJune 12, 2023

BLACK LINE-BEWARE

Black line appeared after 4 months in use only when using print from feed. Followed all directions to clean. Webiste has videos and the compartment near the white guard on the inside cover does not open per video. It is not manufactured as videos indicate. The AIO has to be physically brought to an authorized repair and they claim it is not covered under the general warranty. Good luck finding that warranty on the website. So now I have to physically carry it out of the office? Hire a str...

May 8, 2023

From brother-usa.com

This would be 5 stars if it scanned in duplex.

Prints great, amazin ad integration to store scans on my nas. But the fact that it doesnt actually scan via the adf in duplex makes adf scanning virtually useless.

May 8, 2023

From brother-usa.com

Response from Brother Customer Service

We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. Your feedback...

Brother Customer ServiceMay 8, 2023