Prices, Promotions, styles, and availability may vary. Our local stores do not honor online pricing. Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Lowe's reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted.

MFC-J1010DW All-in-One Color Inkjet Printer Copy/Fax/Print/Scan

Ratings & Reviews for Brother MFC-J1010DW All-in-One Color Inkjet Printer Copy/Fax/Print/Scan

4.1
2405
Review
 4.1 out of 5
2405 Reviews


100% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The MFC-J1010DW is a capable all-in-one printer with good print quality, fast speeds, and versatile features like scanning and copying. It has an easy-to-use interface and wireless connectivity. However, some users reported the ink cartridges, especially black, running out quickly and being difficult to find as replacement. Overall, it is a reliable and affordable option for basic home and light office use, but the availability of replacement ink is a significant concern.

Customer review summary generated by AI, including incentivized reviews.
2405 Customer Reviews

Crap! Total crap!

Crap! Total crap! Multiple tries and cannot connect this total piece oc crap to my desktop.

March 9, 2026

From brother-usa.com

Response from Brother Customer Service

I see you’re having difficulty with connection to print from the Brother MFC-J1010DW. Here is an FAQ that may help : https://help.brother-usa.com/app...

Brother Customer ServiceMarch 18, 2026

Good Printer

Very easy printer for us older prople, the company is amazing help when you need it

March 5, 2026

From brother-usa.com

PIECE OF JUNK

You will not be able to connect to a tablet, ever. It is a horrible piece of junk. The help file is nowhere to be found on the website. I just loathe and hate this printer, I have never seen such junk in my life put out there for wifi printing and no it is not bluetooth.

March 4, 2026

From brother-usa.com

Response from Brother Customer Service

I see you’re having difficulty with connecting your tablet to the Brother MFC-J1010DW. We can help with that. Here is an FAQ that may help https://h...

Brother Customer ServiceMarch 5, 2026

Workhorse printer

It’s a little noisy but does the job. It’s a good workhorse printer.

March 2, 2026

From brother-usa.com

Don’t buy this model

I use Brother printers all my life. This one however has been a complete disappointment.

March 1, 2026

From brother-usa.com

Happy with this MFC J1010 DW home office printer.

For personal and at home use it's good multi-function printer, scanner, copier and fax machine.

March 1, 2026

From brother-usa.com

Avoid this machine like the plague!

Horrible product! Very difficult to use! Prints slower than molasses!

February 27, 2026

From brother-usa.com

Response from Brother Customer Service

Thanks for taking the time to review your experience with the Brother MFCJ1010DW. We appreciate your feedback. I’m sorry to hear that you are having s...

Brother Customer ServiceFebruary 27, 2026

Not impressed

This printer was fine for about a year, aside from a couple of quirks. First, it beeps every 30 seconds or so when the firmware needs updating. I didn’t realize this, and spent the better part of a day trying to figure out where the incessant beeping was coming from in my house. I don’t know who thought this was a good idea, but FYI a printer being slightly out of date is not a beep-worthy emergency. Second, when I tried to actually update the firmware, it didn’t work. Just an infinite loop of...

February 23, 2026

From brother-usa.com

IT Doesn’t Get Better Than BROTHER

I bought a different brand first which was a big mistake. After about a month of difficulties w th printer and service , I went back to Brither and swear I’m a life long user from now on. The combination of having an easy to use dependable printer and great service , why would anyone ever want any other brand?

February 22, 2026

From brother-usa.com

Excellent printer

Easy set-up, really like being able to print on both sides (previous printer didn't do that). It's the best printer I've ever had; a great value at a great price. Highly recommend!

February 19, 2026

From brother-usa.com

Extremely disappointed

The machine barely functions. I have to call for help each time I try to use it. I asked for a refund or replacement machine but was told that’s not an option. I will never purchase another product from Brother.

February 18, 2026

From brother-usa.com

Response from Brother Customer Service

Thanks for taking the time to review your experience with the Brother MFCJ1010DW. We appreciate your feedback. I’m sorry to hear about your experience...

Brother Customer ServiceFebruary 19, 2026