Ratings & Reviews for Brother MFC-J1010DW All-in-One Color Inkjet Printer Copy/Fax/Print/Scan
Ratings may include incentivized customer reviews.
What Customers Are Saying
The MFC-J1010DW is a capable all-in-one printer with good print quality, fast speeds, and versatile features like scanning and copying. It has an easy-to-use interface and wireless connectivity. However, some users reported the ink cartridges, especially black, running out quickly and being difficult to find as replacement. Overall, it is a reliable and affordable option for basic home and light office use, but the availability of replacement ink is a significant concern.
Customer review summary generated by AI, including incentivized reviews.Refurbished
Refurbished printer did not have quick start guide. Several attempts to get online worked. Now prints and performs like a champ with cell and tablet.
From brother-usa.com
Brother printer
This is an excellent product for price value ratio.
From brother-usa.com
Brother printer
Love my brother printer easy to connect and use right feom my mobile device
From brother-usa.com
Good printer
solid unit. not flimsey like other printers. prints fast and clean.
From brother-usa.com
Review By Miz M
I like my Brother. I brought a Brother printer YEARS AGO FROM A FRIEND! That printer last me For Years! When he sold it to me( used) he indicated I would have to probably buy printer ink .Never did and I used that printer for well over 10 yrs I said that to say this I have bought two HP printers in the last 10 yrs & they both didn’t work so I’m back to Brother and have no complaints so far!
From brother-usa.com
Brother Printers are the Best
Love Brother printer. Previously owned MFC 490CW for 14 yrs & it worked beautifully until the printer just wore out.
From brother-usa.com
Wonky firmware update
Printer asks me to update the firmware. Then after I type in the password that is tucked in behind the printer, I get the message that the printer cannot connect and an error message says the printer is offline. I can then print or scan normally even though all the dialogue boxes say that the printer is offline. I’m sure that the firmware update might help this but . . .
From brother-usa.com
Ink
Unable to print with black ink only if one of the color cartridges is low despite pressing the black ink button. Also need to reconnect WiFi frequently.
From brother-usa.com
We’re sorry to hear that the Brother MFC-J1010DW is not printing in black when a color cartridge is low and that you are experiencing WiFi reconnectio...
NOT AS GOOD AS PAST
I bought the machine, with high expectations, because of my past history with my old Brother machine. My new machine turns on with no action on my part. This occurs at various times. Brother has replaced the machine twice, and all of them do the same thing. After the second replacement, I checked with them to see if they would do anything else. They have not responded to the last email I sent them several days ago. I guess I am on my own.
From brother-usa.com
Great and Stable Printer
Works great the reason for 4 is after last 2 update, I had to reset the printer back on to my network. I hope any future updates don't have that problem.
From brother-usa.com
0 stars terrible product
absolutely terrible experience. Color printing never worked from day 1. Ink cartridges leaked everywhere in the cartridge slot. I cleaned it out and bought more ink and same thing happened. Self cleaning cycle did nothing except waste ink. I run an accounting firm from my home office and this machine was a huge hindrance to my operations. 0 stars I will never buy a Brother product again.
From brother-usa.com
I apologize for any inconvenience you have experienced with the Brother MFC-J1010DW. We would like to help. Please contact Brother Customer Service d...
Great printer!
Love this printer! Works so well and I joined the instant ink program so refills are pretty reasonable. Printer always does a great job!
From brother-usa.com
I understand you are having issues with the Brother MFC-J1010DW showing it is offline after updating the machine's firmware. We’d like to help. Please...