Ratings & Reviews for allen + roth Hartford Reach-in Tower system Java Solid Shelving Wood Closet System
Ratings may include incentivized customer reviews.
What Customers Are Saying
The closet organizer system features a customizable design and real wood construction, which many customers found attractive and effective for organizing their closets. However, a significant number of customers reported quality and assembly issues, including missing or defective parts, poor instructions, and hardware that was prone to breaking or not aligning properly. The assembly process was also described as overly complex and time-consuming, requiring additional tools and hardware not included in the kit. While some customers were satisfied with the final result, the majority of reviews indicate that this product has notable quality control and design flaws.
Customer review summary generated by AI, including incentivized reviews.Part of the closet came damaged
Would RecommendThere are not many options- or add ons if you dont want to follow the basic closet design. Otherwise it looks good. One part came damaged ...
From Hartford Reach-in Tower system White Solid Shelving Wood Closet System Verified Purchaser
hanger support break
I have purchased 6 of these units now and the common weak area is the support for the hanger pole. screws don't go deep enough and this time the screws split the wood. not happy with this result and I'm too far in to take it all apart to return it.
Hello Jairo and thank you for choosing our product. We are sorry to hear that your experience has not been completely satisfactory and would like the...
Great quality
Would RecommendGreat quality
From Hartford Reach-in Tower system Java Ventilated Shelving Wood Closet System Verified Purchaser
mounting can be a challenge
Would Recommendeasy to follow instructions
From Hartford Reach-in Tower system White Solid Shelving Wood Closet System Verified Purchaser
Smells so bad
Would Not RecommendThe off gassing is so bad. Smells so strong. Also I got the “white” but it looks yellowish next to our white walls.
From Hartford Reach-in Tower system White Solid Shelving Wood Closet System
Hello DIYlowes0987 and thank you for taking the time to bring this to our attention. This is definitely not the experience we want for our customers....
Great deal
Would RecommendDurable and easy to install
From Hartford Reach-in Tower system White Ventilated Shelving Wood Closet System Verified Purchaser
NICE SYSTEM
EASY TO INSTALL AND CUSTOMIZE TO YOUR SPACE
From Hartford Reach-in Tower system Java Ventilated Shelving Wood Closet System Verified Purchaser
Hartford Ventilated Closet System
Would RecommendDecided on the Allen and Roth system, after being priced thousands for basic closet system, some were made of melamine, others looked like layered cardboard. Only hiccup was items selling fast, and restock timeframe was not available. Anyway, I am happy with the look and material, by the way make sure your wall can hold the system. There are work arounds. Lowe’s doesn’t install, but I had a contractor do mine.
From Hartford Reach-in Tower system White Ventilated Shelving Wood Closet System Verified Purchaser
Low Quality
Would Not RecommendI've assembled many all-in-one boxes of furniture/cabinetry. I expect imperfections. The primary issue with this system is the structure itself. I've used the cam lock and bolt mechanisms before in assembling and never had any issues. These do not fit together, the locks are brittle, the bolts are too thin, and there is no 'lock' aspect. Because the bolts are too thin and there is no lock, the panels will not stay together. I ended up reinforcing the connections with screws in hope that it will ...
From Hartford Reach-in Tower system White Solid Shelving Wood Closet System Verified Purchaser
Hello lwam and thank you for taking the time to share your experience. We are sorry to hear there was an issue during assembly and we appreciate your...
Simple to assemble and very functional
Would RecommendI read the other reviews stating how hard this was for them. I experienced no issues and I have a non-standard closet space. I will say that you need to be DIY skilled to handle this. You need to be able to read blueprints and be able to interpret them. The instructions are not great but they are ok. They leave some room for interpretation but if you are experienced in putting furniture together, this isn't hard. The tower must be installed on the wall so you need to be comfortable finding...
From Hartford Reach-in Tower system Java Ventilated Shelving Wood Closet System Verified Purchaser
3.6 stars is too many
Would Not RecommendThis closet system claims to be for 5ft-8ft closet spaces, leading you to believe it is customizable. If you start construction without reading the instructions first, you’ll find out at STEP 15 that you need to “hire an insured home remodeler” to cut down the top shelf with proper tools. If you get past that step, there is no instruction that will tell you that the expandable closet bar is the same length at its shortest as the uncut wood. So there is no need to extend beyond that original leng...
From Hartford Reach-in Tower system White Ventilated Shelving Wood Closet System
Hello AlyssaM, thank you for your feedback. We are sorry to hear the installation process was frustrating. Our closet systems are designed to fit 5 -...
Closet refo
Would RecommendIt looks great only thing is box shows two drawers and it only has one. Box should show just the one drawer. It's deriving!
From Hartford Reach-in Tower system White Ventilated Shelving Wood Closet System Verified Purchaser
Hello Susy and thank you for choosing our product. Please call us at 1-866-439-9800 to assist you with a replacement for the damaged part. We appreci...