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Signature 100 28-Gallons Lowboy 6-year Warranty 4500-Watt Double Element Electric Water Heater with Insulation Blanket

Ratings & Reviews for A.O. Smith Signature 100 28-Gallons Lowboy 6-year Warranty 4500-Watt Double Element Electric Water Heater with Insulation Blanket

4.4
911
Review
 4.4 out of 5
911 Reviews


87% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers consistently praise the water heater for delivering ample, reliable hot water within minutes of startup, with many highlighting its compact low-boy design that fits tight spaces like crawl spaces and mobile homes. Installation is frequently described as straightforward and simple, with included pipe insulation and blanket appreciated as value-added features. Most find it an excellent replacement for older units. However, a small number report serious defects including tank failures within months and dents upon arrival, raising durability concerns for some customers.

Customer review summary generated by AI, including incentivized reviews.
911 Customer Reviews

Brockport Lowes was great to work with.

Would Recommend

Help from appliance associate in loading my truck, ease of installation.

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Water heater

Bigger around than the old one but we made it work.

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Damaged upon reciept.

Would Not Recommend

The first one was damaged and the second on wasn't assembled correctly. We had to cross the hot and cold water lines in order to get it to work properly.

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Response from Published by the A. O. Smith Team

We are sorry to hear of your experience.

We recommend reaching out to Lowe's Customer Care at 1-800-445-6937 or Text 84109.
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Published by the A. O. Smith TeamAugust 1, 2025

replacement

Would Recommend

even though this was the same model as the one being replaced, it is slightly larger so you should be aware that some modifications to your replacement installation may be needed.

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Great features and size

Would Recommend

I brought this a week ago and it seems to be working fine

July 21, 2025

From aosmith.com

Damaged out of box

Would Recommend

I went in store and boxes looked opened or I guess it is from employees not stocking products with care.

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Response from Published by the A. O. Smith Team

We are sorry to hear of your experience.

We recommend reaching out to Lowe's Customer Care at 1-800-445-6937 or Text 84109.
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Published by the A. O. Smith TeamJuly 22, 2025

make sure you are getting a waranty

Would Recommend

It fit perfect in my home, and it is working perfect

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go to lowes

Would Recommend

good price and quality

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Perfect for my space and budget!

Would Recommend

This water heater was the perfect size for the small closet space. It was easy to install and worked perfectly when hooked up. The price was within my budget. I will consider this model again when it's time to replace in the future.

July 8, 2025
Verified Purchaser
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Just getting started

Would Recommend

We are putting this in our newly built home. We can’t wait to give it a try.

July 8, 2025

From aosmith.com

Slow checkout

Had to walk the length and breadth of the store with people who were unsure of what was expected of them in getting us out of the storebbb

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Response from Published by the A. O. Smith Team

We are very sorry to hear of your experience.

We recommend reaching out to Lowe's Customer Care at 1-800-445-6937 or Text 84109.
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Published by the A. O. Smith TeamJuly 7, 2025

DENTED DAMAGED STOCK

Would Not Recommend

BAD was dented badly but useable and we had no choice but to take it because no other stock.

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Response from Published by the A. O. Smith Team

We are sorry to hear of your experience.

We recommend reaching out to Lowe's Customer Care at 1-800-445-6937 or Text 84109.
Read More

Published by the A. O. Smith TeamJune 25, 2025