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Signature 100 28-Gallons Lowboy 6-year Warranty 4500-Watt Double Element Electric Water Heater with Insulation Blanket

Ratings & Reviews for A.O. Smith Signature 100 28-Gallons Lowboy 6-year Warranty 4500-Watt Double Element Electric Water Heater with Insulation Blanket

4.4
911
Review
 4.4 out of 5
911 Reviews


87% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers consistently praise the water heater for delivering ample, reliable hot water within minutes of startup, with many highlighting its compact low-boy design that fits tight spaces like crawl spaces and mobile homes. Installation is frequently described as straightforward and simple, with included pipe insulation and blanket appreciated as value-added features. Most find it an excellent replacement for older units. However, a small number report serious defects including tank failures within months and dents upon arrival, raising durability concerns for some customers.

Customer review summary generated by AI, including incentivized reviews.
911 Customer Reviews

nice clean store

Would Recommend

Small short and fit just right,.

October 23, 2025
Verified Purchaser
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help with loading up your items at the Lowe’s stor

Would Not Recommend

I arrived at the store to pick up a water heater that was ordered online. After waiting at the pick up area for 10 minutes lowe’s associate walked up and I gave that person the order number. The Lowe’s associate. asked me to walk to the back of the store with them to pick up the water heater. I had to put the water heater on a push cart by myself the Lowe’s associate gave me the paperwork and walked away I push the water heater from the back of the store to my vehicle. None of Lowe’s associate...

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Response from Published by the A. O. Smith Team

We are sorry to hear of your experience.

We recommend reaching out to Lowe's Customer Care at 1-800-445-6937 or Text 84109.

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Published by the A. O. Smith TeamOctober 10, 2025

Beware, Fire hazard

Would Not Recommend

From beginning water was scalding hot even on factory setting low temperature. After a week it burst into flames doing minimal damage thanks to my wife. Filing complaint with Consumer Safety Website

September 17, 2025

From aosmith.com

Beware fire danger

Would Not Recommend

From beginning water was scalding hot even on factory setting. After a week it caught fire doing minor damage since my Mom acted very quickly.

September 17, 2025
Verified Purchaser
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Response from Published by the A. O. Smith Team

We are sorry to hear of your experience. We want to ensure the issue is resolved.

Please send your phone number to talktous@aosmith.co...
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Published by the A. O. Smith TeamSeptember 23, 2025

game changer

Would Recommend

it was an upgrade from the old 30 gallon that was previously installed fast and simple design makes it easy for anyone to install

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Highly recommended

Would Recommend

I am looking forward to having hot water whenever I need it. This product has excellent reviews and will serve me well for many years to come.

September 13, 2025

From aosmith.com

Lowe’s has non-damaged water heaters unlike HD!

Would Recommend

Great product!

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Works great!

Would Recommend

Bought for apartments, works great. Hasn't given any problems.

September 2, 2025

From aosmith.com

Just the right size to fit in the crawl space

Would Recommend

Fits our needs very well. Performance from it is very satisfactory.

August 25, 2025

From aosmith.com