Ratings & Reviews for A.O. Smith Signature 100 12-Gallon Compact 6-year Warranty 1500-Watt 1 Element Point Of Use Electric Water Heater
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers praise the compact design and straightforward installation, making it ideal for tight spaces. Most report fast, consistent hot water delivery suitable for daily needs and multiple users. Many appreciate the flexible connection options. However, some received units missing fittings shown in images or with manufacturing defects like leaking valves or broken thermostats, requiring returns or additional purchases. A few note slower recovery times and capacity limitations for larger households. Despite quality control concerns, most customers find the unit reliable and worthwhile for small-space applications.
Customer review summary generated by AI, including incentivized reviews.Water in my pole barn
Would RecommendPerfect size for my pole building and it will be great to have hot water
Verified Purchaser
simple and easy
Would Recommendthis heater works perfect at making hot water in my garage
From aosmith.com
Great product
Happy so far, heats water quick.
From Signature 100 19-Gallon Compact 6-year Warranty 1500-Watt 1 Element Point Of Use Electric Water Heater Verified Purchaser
Great product
Would RecommendGreat product works perfectly.
From Signature 100 Series 6-Gallon Compact 6-year Limited Warranty Point Of Use Electric Water Heater Verified Purchaser
Installation
Would RecommendInstallation was quick and easy. This water heater was reasonable priced
From Signature 100 19-Gallon Compact 6-year Warranty 1500-Watt 1 Element Point Of Use Electric Water Heater Verified Purchaser
Instant hot water
Would RecommendSo far, so good. We bought this for our seasonal Mobile Home to replace a 20+ yr old unit. We bought the lower cost, lower voltage usage unit because we did not want to put too much strain on our electrical system. It works great for our needs. We are able to take 2 showers back to back and do dishes without running out of hot water. Two adult home. Hot water is instant. I will be happy if we get 10 yrs from this one!
From Signature 100 19-Gallon Compact 6-year Warranty 1500-Watt 1 Element Point Of Use Electric Water Heater Verified Purchaser
Installation kit
Would Not RecommendWhen you buy this water heater Lowe’s forces you to buy an installation kit for $40 more. My plumber did not use the kit and it’s not returnable. So the true price of this water heater is $40 more than advertised. I don’t like this type of deceptive sales tactics.
From Signature 100 Series 6-Gallon Compact 6-year Limited Warranty Point Of Use Electric Water Heater
Not a good water heater
Would Not RecommendWater heater never worked properly. Luke warm some times, cold at other times. Changed thermostat no different results. Also changed element 3 times. Burn elements out and when it don’t it just don’t heat water. Rheem is a much better product!
We are sorry to hear of your experience. We want to ensure the issue is resolved.
Please send your phone number to talktous@aosmith.co... Read More
Failed after less than 4 months
Would Not RecommendThis water heater failed within three and a half months.
From Signature 100 19-Gallon Compact 6-year Warranty 1500-Watt 1 Element Point Of Use Electric Water Heater Verified Purchaser
We are sorry to hear of your experience. We want to ensure the issue is resolved.
Please send your phone number to talktous@aosmith.co... Read More
Bad water heater
Would Not RecommendHas been repaired 3 times and cant get a refund .
Verified Purchaser
We're sorry to hear of your experience.
We want to ensure you receive the warranty coverage included with your purchase.
Pl... Read More
Went electric instead of gas.
Would RecommendFirst time using electric water heater in mom’s mobile home. Install was rough due to its placement above the wheel wells. But it’s working fine .
From Signature 100 19-Gallon Compact 6-year Warranty 1500-Watt 1 Element Point Of Use Electric Water Heater Verified Purchaser
Needs short threaded pipes to Connect!
The water heater was exactly as advertised, with one HUGE exception. I needed a side water connection not a top connection, so I had to unplug the side holes and plug up the top holes, but not a big deal. What was a big deal is that the water heater did not come with threaded short pipes to come out of the hot outlet and the cold inlet holes. So i bought the recommended ($50)connector kit, which didn’t have connector pipes EITHER! I was 35 miles away from any store at my cabin and the connector...
From Signature 100 19-Gallon Compact 6-year Warranty 1500-Watt 1 Element Point Of Use Electric Water Heater Verified Purchaser
We are sorry to hear of your experience. We want to ensure the issue is resolved.
Please send your phone number to talktous@aosmith.co... Read More
Happy
From Signature 100 19-Gallon Compact 6-year Warranty 1500-Watt 1 Element Point Of Use Electric Water Heater Verified Purchaser
perfecct
wonderful to have hot water again!
From Signature 100 19-Gallon Compact 6-year Warranty 1500-Watt 1 Element Point Of Use Electric Water Heater Verified Purchaser
We are sorry to hear of your experience.
We recommend reaching out to Lowe's Customer Care at 1-800-445-6937 or Text 84109.
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