Ratings may include incentivized customer reviews.
What Customers Are Saying
The product reviews present mixed opinions. Some customers are satisfied with the water quality and taste, while others report issues such as filters not lasting as long as expected, developing unpleasant tastes, and potential quality control problems. Customers express frustration over the frequent need to replace the filters and concerns about potential planned obsolescence. Overall, the reviews indicate reliability and quality concerns that require attention.
Customer review summary generated by AI, including incentivized reviews.Filters arrived not working
We ordered zero water filters from the company website. When they arrived, the label said they were made in Istanbul. The first two filters immediately showed that they tested as reading 094 on the meter supplied by the company.
From Culligan
Filters don’t last a week with out water.
Would Not RecommendI have to replace every few days. I get I don’t have city water but I live n a large town. I can’t use your system.
From Culligan
Thank you for contacting ZeroWater. We empathize with your situation and we have spoken with many customers with this issue. Some of our customers hav...
Zero water replacement filters
Would RecommendFilters are great but they don’t always feed neatly. I have had to reapply mine several times to get it to attach to the holder properly. Otherwise, they do their job and we have enjoyed pure water. If this can be corrected, it would be an amazing product!
From Culligan
Thank you for submitting your feedback, your comments will be shared with the appropriate parties.
Filter Quality is bad
I had bought two filters for my ZEROWATER my 7 cup Ready Pitcher pour. One of the two filters was good initially but within a month it started smelling fish.Being a dissatisfied customer I replaced it with the second filter. It has been 34 days and now the filter water is tasting like lemony. I tested with TDS meter. The filtered water show 449. Not sure if the is a quality problem with replacement filters.
From Culligan
In order to avoid a change in the taste of the water it is important to test the water regularly and change the filter when the digital meter reads 00...
Good and tasty water
Would RecommendThis filters are really good. It brings a ppm meter ...and you will be amazed with your discovery
Verified Purchaser
Great taste & piece of mind.
Would RecommendMy family and I have been using this these filters for years. Great water taste with the added safety from lead and other contaminants!
From Culligan
Awful
Would Not RecommendOne filter used to last me months...now I'm lucky if i can get through a month without having to change it because the filter makes my water taste like rotting fish even though it's still showing zero dissolved solids in the water. Buying bottled water would be cheaper at this point. For the price, this is ridiculous.
From Culligan
Thank you for contacting ZeroWater. Please call our Customer Service Team at 800-503-2939 or email customerservice@zerowater.com, we will be happy to ...
Strange citrus flavor develops after 2 weeks
I bought a pitcher plus 3 filters almost 2 months ago and I like the product but I'm on the final filter already. Around the 2-week point of each filter, a strange almost citrus taste develops even though that flavor isn't present in the source water. I'm not sure what volume of water has passed through it at that point but the flavor is strong enough that it's not really drinkable. Which is a shame because the filters seem very effective. Took our 200+ TDS water down to zero.
From Culligan
ZeroWater's Ion-exchange resin filters are a reliable and efficient way to get delicious, filtered water. They work by exchanging ions in the water wi...
Great price
Would RecommendI loved the price and value. It was easier to have it shipped then drive to the store.
Verified Purchaser
Bad filter
Would Recommendthis is the first time I have purchased the filters from this site and when I measured the water content it was at 28!!! Not happy with this site so far...
From Culligan
Thank you for contacting ZeroWater. The most accurate way to get reading is to test the water directly inside the pitcher. You can do this by removing...
Could be better
Would RecommendMy filters only last 2 to 3 weeks before the water is nasty again. It's really disappointing and expensive 😭
From Culligan
Thank you for contacting ZeroWater. We empathize with your situation and we have spoken with many customers with this issue. Some of our customers hav...
Clean water, even in Flint
Would RecommendLove how clean my water tastes. I live in Flint, MI where the warer crisis happened (still hasn't really gone away). My water is still a little discolored, but at least there's "no more lead" and with the filters, I have clean drinking water. It was nice when we got the huge discount during the crises, but since its technically over. Anyway, I dont like the new peel off lid and is there a recycling program or something for the used filters? Other than that, great product and as long as there's n...
From Culligan
Thank you for the feedback, we have adjusted the adhesive glue on the peel off lids to make them come off easier and cleaner going forward. We appreci...
Filters quit flowing
I have to stir the contents to get the filter flowing again
From Culligan
We certainly apologize for the continued frustrations with the filters, typically this is an easy and quick fix, simply remove the filter from the con...
Zero Filters Only Last a Week!
Would Not RecommendI’ve had a Zero Water filter for years and loved it. I stopped using for a couple of years bc I moved to an apartment that had a water filter system. I recently moved and started using the Zero Water filter and the new filters only last me a week before the water starts to taste sour. I’m only one person, and it’s completely ridiculous and wasteful that these filters have such a short life. I called Zero Water and they said it depends on the TDS in my area, well I tested it and it’s nothing craz...
From Culligan
Thank you for contacting ZeroWater. We empathize with your situation and we have spoken with many customers with this issue. Some of our customers hav...
If you like fish, these filters are for you.
Would Not RecommendGreat until my water taste like fish. Filters don't last as long as advertised.
From Culligan
ZeroWater's Ion-exchange resin filters are a reliable and efficient way to get delicious, filtered water. They work by exchanging ions in the water wi...
Don't just go by the meter on this Filter.
The taste goes bad before the meter shows contaminants.
From Culligan
Thank you for contacting ZeroWater. Sorry to hear of the issue with your meter. An order has been placed for a replacement. Allow 5-7 business days fo...
Works but BE CAREFUL!!
Works ONCE YOU GET THE SEAL RIGHT. Ar first the new filter barely improved on untreated water. After a call to the help line, I was able to tighten it enough to fully seal. Then it worked great (based on their tester). Summary: ESSENTIAL TO CHECK FOR LEAKS
Verified Purchaser
Your order was placed on Amazon, not zerowater.com. The filters you received are counterfeit, all ZeroWater products are manufactured in Mexico. Not T...