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Triple-stage Carbon Block Reverse Osmosis Filtration System

Ratings & Reviews for Whirlpool Triple-stage Carbon Block Reverse Osmosis Filtration System

3.2
141
Review
 3.2 out of 5
141 Reviews


53% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The water filter system provides great-tasting, clean water, but some customers have experienced issues with leaks and poor quality components. While the system is generally easy to install, there are reports of the faucet and other parts being prone to breaking or malfunctioning, leading to water damage. Customers who have had the system working properly are satisfied with the water quality, but the high rate of reliability and durability issues is a significant concern.

Customer review summary generated by AI, including incentivized reviews.
141 Customer Reviews

disappointed

Would Not Recommend

I bought this a about a week ago and there was no battery included and not even a battery housing that I could buy my own battery. This was the main reason for purchasing this system because it indicated when it was time to change filters. But I already had hole drilled to match up faucet in solid surface counter top and plumber scheduled. I ended up buying test kit strips for that. I have contacted Whirlpool and have 2 requests in but it's been several days and still no further contact. I wa...

October 13, 2024

From Whirlpoolwatersolutions.com

Response from Customer Service

Thank you for taking the time to leave a review. Because of new federal legislation ("Reese's Law") governing coin batteries, the WHER25's faucet no ...

Customer ServiceOctober 14, 2024

Leaks all over

Would Not Recommend

The unit worked great for the first couple of years and now it's got four different leaks where the line goes out to the sink it cracked the yellow line is leaking at the compression fitting and the top of the unit has a leak not sure where it's leaking and the last filter is leaking as well

May 2, 2024

From Whirlpoolwatersolutions.com

Response from Customer Service

Rickvint, thanks for taking the time to leave a review and we're sorry to hear about the leak from your reverse osmosis system. Please feel free to r...

Customer ServiceMay 6, 2024

Very Cheap plastic faucet

Would Not Recommend

The reason for a three-star is because the faucet that came with it is plastic and it has been loose from the beginning. It has only been in a few days now and it is getting looser and looser where it pivots I'm afraid it's going to start leaking or break. As for the filtration I had one prior to this that lasted for years and was happy with the filtration I'm assuming this one will do the same job.

April 4, 2024

From ecopurehome.com

Response from Customer Service

Laura, thanks for leaving a review and we're sorry to hear of the issue with your faucet. If you haven't already, please feel free to reach out to ou...

Customer ServiceApril 8, 2024

Great water and product

Would Recommend

I bought my unit in 2008 and I am having my first issue Drain plug is leaking and is not made anymore but the new type should work but my wife said buy a new one so I did

March 21, 2024

From ecopurehome.com

Lots of bang for your buck...

Would Recommend

Purchased and installed on 6/19/2012 and it's 3/16/2024 and other than changing filters I finally have to replace the faucet due to one of the base screws breaking off. That was on me not the product. It's provided us with great drinking water in a area with terrible well water that is very high in iron. Awesome product that I would purchase again.

March 16, 2024

From Whirlpoolwatersolutions.com

Quality and long lasting

Would Recommend

I bought my first WHER 25 system over 15 years ago. And bought a 2nd unit 6 years after that only because where I had the tank, got a bit rusted because of a sink leak. Bought a 3rd one 2 years ago to install in my then girlfriends home(now my wife). All 3 units performed perfectly with no real issues. Looking for another one now as a backup system.

January 19, 2024

From Whirlpoolwatersolutions.com

ticking time bomb to start leaking

Would Not Recommend

Bad design, cheap plastic materials. No wonder Lowe's stopped selling this item. Probably due to dissatisfaction. One of ours took out four kitchen cabinets and created black mold while we were on vacation. If you have this, recommend removing and replacing with another product before you suffer same fate.

September 11, 2023
Was this Review Helpful ?

Reverse Osmosis

Would Recommend

I replaced a 13 year old unit with same model It’s working just as well as I expected I have used under sink reverse osmosis filters since 2003 and I highly recommend to anyone looking for fresh clean water to cook, drink and water indoor plants

August 1, 2023

From ecopurehome.com

Murphy's Laws on Technology...Mrs. Murphy.here. ..

Would Recommend

Murphy's Laws on Technology states: In General...do not mess with Mrs. Murphy. Well, Mrs. Murphy here to make comment that I love our Whirlpool RO system. This RO in use has our artesian well H2O fresh and clean tasting like spring water....and no metallic taste! As my father once told me (WWII Vet, mechanical engineer), "like everything else in this world, the more moving parts something has, the more likely it will break if you do not maintain it. (So read the maintenance manual's suggesti...

July 24, 2023

From ecopurehome.com

Defective products

Would Not Recommend

I purchased this a couple years ago and constantly have issues with the overpriced filters being defective due to poor manufacturing. Constantly having low flow issues after following all manufacturing instructions for pressurizing the tank, cleaning flow valve etc. Usually the filters don't allow flow through them due to poor quality. I currently have 3 sets of ridiculously expensive filters that are brand new and don't function. Once you open the package, you own them whether they work or not....

June 24, 2023

From Whirlpoolwatersolutions.com

Response from Customer Service

Thank you for taking the time to leave a review, and we're sorry to hear you've had repeated issues with getting water flow through your reverse osmos...

Customer ServiceJune 28, 2023

Water flow stopped after replacing filters

Would Not Recommend

I replaced filters every 6 months for 5 years, last time water stopped flowing. I tried every step advised via email but still no water. The Help tab in the website asks for model number but it doesn't recognize.

January 24, 2023

From ecopurehome.com

Response from Customer Service

Thanks for taking the time to leave a review, and we're sorry to hear you're still having trouble with your reverse osmosis system. If our online gui...

Customer ServiceJanuary 24, 2023

Cracked at Yellow Hose and Leaks

Would Not Recommend

Unit was about three years old and developed a crack at the flange where the yellow hose attached. Ruined a cabinet due to the leaking.

January 19, 2023

From Whirlpoolwatersolutions.com

Response from Customer Service

Thank you for taking the time to leave a review, and we're sorry to hear of the leak that's developed on your reverse osmosis system. Please give us ...

Customer ServiceJanuary 20, 2023

Amazing tasting water

Would Recommend

We have a community well so this assures us that we are always drinking water that has been properly filtered. The manifold that the filters screw into has started to leak. so I'm trying to find a replacement part.

January 17, 2023

From Whirlpoolwatersolutions.com

Response from Customer Service

Thanks for leaving a review! While it's great to hear you're enjoying your filtered water, we're sorry to see your system has developed a leak. It l...

Customer ServiceJanuary 17, 2023

Fantastic RO system

Would Recommend

Purchased this RO from Whirlpool and it has worked great from 2019 til the present. The housing part was causing a leak recently and the Amazon water alarm sensors didn't catch it. (batteries) Fortunately, this is a 2017 manufactured home and I could literally work under the house to repair the damage to wood and insulation. RO has been instrumental in getting our city water is clean as possible. Nobody likes hauling heavy cases of water indoors. The water comes out 6 to 8 ppm which is amazin...

October 22, 2022

From ecopurehome.com

Leak from dispenser vent hole

Would Not Recommend

Our RO unit has been in use for 3 years. Suddenly for no reason water began leaking all over our wood counter from the key-shaped vent hole. My plumber had no idea what was causing it. The pressure tank has no valve so had to shut off the cold water to the sink. Now, thanks to your RO unit we are deprived of water in our sink.

October 18, 2022

From ecopurehome.com

Response from Customer Service

Paul, thanks for leaving a review. Water spilling from the faucet air gap is most likely the result of debris or buildup obstructing the system's dra...

Customer ServiceOctober 19, 2022

Great filtering, poorly engineered

Would Not Recommend

First, we love our ROS water. The filtering is great. However, we had issues with the faucet constantly leaking and causing water damage in our cupboards. We ha that fixed, then we noticed that water was leaking in the cabinet again. We found the connection was cracked and now causing more water damage in our cupboard. Unable to find the head end system to replace.

October 3, 2022

From Whirlpoolwatersolutions.com

Response from Customer Service

Thank you for leaving a review, and we're sorry to hear of the issue with your system's head assembly. Please watch for an email from us, as we'd lik...

Customer ServiceOctober 4, 2022

great for the first year

Would Not Recommend

Initially the filter system worked well. Accepting that the process wasted 10 gallons for every one filtered we felt that the water was purified. When the storage tank failed and rusted we replaced it. Then when the faucet loosened due to rusted broken attachment screws.

August 25, 2022

From Whirlpoolwatersolutions.com

Product performance

Would Recommend

Have had this unit for the past 23 years and am very satisfied with the performance.

August 10, 2022

From ecopurehome.com

Easy to install. Freash clean water.

Would Recommend

This system is worth the money. Easy to use and change filters. Great tasting water. Made in USA.

July 6, 2022

From Whirlpoolwatersolutions.com