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Load and Go High Efficiency Stackable Steam Cycle Medium Front-Load Washer ( Chrome Shadow ) ENERGY STAR

Ratings & Reviews for Whirlpool Load and Go High Efficiency Stackable Steam Cycle Medium Front-Load Washer ( Chrome Shadow ) ENERGY STAR

4.2
1060
Review
 4.2 out of 5
1060 Reviews


83% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

This front-load washer offers a large capacity and quiet operation, effectively cleaning clothes efficiently. However, some customers have experienced issues with excessive noise, vibration, and problems with the control panel and electronic components failing prematurely. The reliability and durability of the product appear inconsistent, with a concerning number of customers reporting problems within the first year or two of ownership.

Customer review summary generated by AI, including incentivized reviews.
1060 Customer Reviews

[This review was collected as part of a promotion.]

August 1, 2025

From whirlpool.com

True review

Would Recommend

[This review was collected as part of a promotion.] I've been out of town for a few weeks so haven't used this a lot. However it has worked fine. Since its glass is smoky, I can never see the suds in the water so I hope that the "load and go" feature is working. Only other drawback is that I'd like to increase the volume on the "end of cycle" tone but haven't figured out a way to do it yet.

July 12, 2025

From whirlpool.com

Great Features

(This review was collected as part of a promotion.) Have had this washer for about a month now, love it! So many features and options.

May 11, 2025

From whirlpool.com

Would Recommend

(This review was collected as part of a promotion.) Washing machine works great. In use for a month and have had no issues so far.

April 10, 2025

From whirlpool.com

And I thought GE was bad

Would Not Recommend

[This review was collected as part of a promotion.] The lo flow warning constantly comes on. The cycle won't finish. Been waiting on service call amd parts for over amonth

February 28, 2025

From whirlpool.com

Response from Consumer Care

Hello, We value your time and would like to look into the concerns with your Washer. We actually have a handy Owner Center that can help troubleshoot ...

Consumer CareMarch 6, 2025

Great features IF they worked

[This review was collected as part of a promotion.] This thing has not work3d since we recieved it. Lo flo light constantly comes on

February 17, 2025

From whirlpool.com

Response from Consumer Care

Hello, We value your time and would like to look into the concerns with your Washer. We actually have a handy Owner Center that can help troubleshoot ...

Consumer CareFebruary 20, 2025

Don't stop cutting off

Would Not Recommend

[This review was collected as part of a promotion.] Keeps showing low flo. I have reset it numerous times and it keeps shutting down

February 17, 2025

From whirlpool.com

Not worth the cost.

The washing machine is only 5 years old and the motor has broken. There may also be an issue with the control board.

January 11, 2025

From whirlpool.com

Response from Consumer Care

Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Washer. It's hard for us to hear th...

Consumer CareJanuary 14, 2025

Otherwise happy

Would Recommend

İts good, not great. A service call inspires this review. Messages of Lo-Flo water pressure has plagued the unit lately. Figured sprinkers or garden watering with the unit on were the culprit. Now it won’t run regardless of other aater use - none. Maybe a filter? Dunno. Technician here Tues.

November 29, 2024

From whirlpool.com

Load and Go

Would Recommend

[This review was collected as part of a promotion.] Love this washer and the Load and Go feature. It dispenses just the right amount of detergent. Not crazy about the black window panel. I can’t see inside during a wash cycle.

October 22, 2024

From whirlpool.com

Nice washer but too many problems

Would Not Recommend

I bought this washer 4 years ago & have had numerous problems. Dispensing, door lock malfunction, leaking, hoses & mother board replaced. It washes ok if you can keep it running.

October 17, 2024

From whirlpool.com

Response from Consumer Care

Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide ou...

Consumer CareOctober 17, 2024

frustrating

Would Not Recommend

[This review was collected as part of a promotion.] Seems nice but was defective. Valves and motherboard needed replacing. Warranty covered but had to go several weeks with out a washing machine

September 6, 2024

From whirlpool.com

Low water usage a blessing

Would Recommend

(This review was collected as part of a promotion.) We are on a well at the lake and water levels are low . We are so happy our machine uses so little water.The Spin cycle makes the clothes almost dry..

July 24, 2024

From whirlpool.com

Features I purchased washers for do not work!

[This review was collected as part of a promotion.] Worst washing machine I have ever owned and operated! I’m 62 and have been doing laundry alll of my life. I have owned two of these washers for 18 months and have never had them both working at same time! I cannot tell you how frustrated I am with these products. I will not buy whirlpool again due to allll of the service issues and the lack from whirlpool to care enough to replace. I’ve had service out to my home over a dozen times!

June 20, 2024

From whirlpool.com

Response from Consumer Care

Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide o...

Consumer CareJune 20, 2024

Easy to operate and optimum results

Would Recommend

(This review was collected as part of a promotion.) I haven’t had a chance to use all of the features but am pleased with both the washer and dryer.

December 7, 2023

From whirlpool.com

A Reliable Workhorse!

Would Recommend

(This review was collected as part of a promotion.) I recently purchased a new condo and this Whirlpool washing machine had been chosen in the appliance package. I must say, it has exceeded my expectations in terms of performance and convenience. As someone who prioritizes efficiency and durability in household appliances, I can confidently say that this washing machine is a reliable workhorse. One of the standout features of the Whirlpool washing machine is its impressive cleaning performance...

November 24, 2023

From whirlpool.com

No warranty service available

Would Not Recommend

[This review was collected as part of a promotion.] I bought this two weeks ago. It leaked from underneath with the first filling. I have gone through the troubleshooting guide, still leaking. Went on the whirlpool site for maintenance No service available for zip code 98816. Still leaking

November 15, 2023

From whirlpool.com

Response from Consumer Care

Thank you for sharing your insights with us, Why buy whirlpool. It's hard for us to hear that you had a negative experience as we always try to do our...

Consumer CareNovember 17, 2023

(This review was collected as part of a promotion.) Had a few problems in the beginning, had repairs done

November 13, 2023

From whirlpool.com

Soap container ...

(This review was collected as part of a promotion.) Soap container in bottom drawer. I cannot get the drawer to close after filling with soap. The container fitting will not connect to the machine fitting.

November 12, 2023

From whirlpool.com

Wonderful washer

Would Recommend

(This review was collected as part of a promotion.) We bought this washer with the Load and Go and it has been amazing.

November 12, 2023

From whirlpool.com