Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has mixed reviews. Some customers found the conversion kit easy to install and it worked as expected, while others reported significant issues with compatibility and incorrect parts being sent. The instructions were generally adequate, though a few reviewers noted room for improvement. Overall, the product appears unreliable, with a high risk of receiving the wrong part for the specific dryer model.
Customer review summary generated by AI, including incentivized reviews.Lowe's helpful when FedEx didn't deliver.
It works!
Verified Purchaser
Did not work!!!
Would Not RecommendWrong size for our dryer.
Verified Purchaser
Does not fit the model WGD4815EW dryer
Would Not RecommendDoes not fit the model WGD4815EW dryer
Verified Purchaser
Thank you for sharing your insights with us, BBLB. It's hard for us to hear that you had a negative experience, as we always try to do our best t...
Does not fit
Would Not RecommendThe piece that is sent to replace the regulator vent cap does not fit.
Hello! We are sorry to hear this. Please reach out to Lowe's Customer Care at 1-800-445-6937 or Text 84109 for further assistance.
Wrong Conversation Kit
Would Not RecommendYou ordered the wrong conversion kit for me. I had to call Whirlpool myself and then pay $50 for the correct one. So I had to lose the money for the one you ordered.
Verified Purchaser
Hello! We are terribly sorry to hear this. Please reach out to Lowe's Customer Care at 1-800-445-6937 or Text 84109 for further assistance. <...
Go to day appliance to get the right kit
wrong kit for the dryer
Verified Purchaser
Thank you for sharing your insights with us, nnnnnn. It's hard for us to hear that you had a negative experience, as we always try to do our best...
Delivery and installation problem
Delivery and installation problem
Verified Purchaser
Hello! We are sorry to hear about this concern. Please reach out to Lowe's Customer Care at 1-800-445-6937 or Text 84109 for further assistance. ...
Do not order a small item with a large item
Would RecommendThe product is fine it's the failed delivery that wasn't good. When my dryer arrived by Lowe's 3rd party delivery the conversion to propane kit was nowhere to be found. I had to reorder it and pay for shipping it to my home address. Had it been on the delivery truck as my local store said it was I would not have paid for delivery.
Verified Purchaser
Hello Rich S! We are sorry to hear this. Please reach out to Lowe's Customer Care at 1-800-445-6937 or Text 84109 for further assistance.
Horrible service!!!!
I still haven’t received this!!!! The delivery truck has been to my place twice and the warehouse has neglected to put in the truck!!! We bought and paid for the dryer and conversion kit 2 months ago. If I don’t receive the conversion kit after yet another conversation today I will return the un opened dryer!!! This is absolutely ridiculous!!!! Horrible service!!!!!
Verified Purchaser
Hello Mitch! We are sorry to hear this. Please reach out to Lowe's Customer Care at 1-800-445-6937 or Text 84109 for further assistance.
The kit they send DOES NOT FIT!
Would Not RecommendThe conversion kit does not fit our BRAND NEW DRYER!
Verified Purchaser
Thank you for sharing your insights with us, Victor. It's hard for us to hear that you had a negative experience, as we always try to do our best...
Didn't fit
Even though it was shown on the website as the needed LP conversion kit, the threads were too small. Not the kit's fault - The dryer model changed but the description didn't update the parts needed to convert to LP gas. Took 3 days to resolve. The correct conversion parts are not available for the dryer model. Had to return the dryer and conversion parts.
Verified Purchaser
Wrong Conversion Kit Sent
At checkout it says bundle this together with your dryer not the right conversion kit - now waiting on the right kit to come directly from Whirlpool - Why do you recommend a conversion kit that is not for the dryer you are buying? Why bundle something together if it is the wrong conversion kit?
Verified Purchaser
Check with manufacturer to see if this correct ins
It did not fit the dryer as ordered wrong thread size
Verified Purchaser
Thank you for sharing your insights with us, Maria. It's hard for us to hear that you had a negative experience, as we always try to do our best ...