Ratings may include incentivized customer reviews.
What Customers Are Saying
The product is praised for its large capacity, quiet operation, and efficient cleaning with minimal water and detergent usage. Customers appreciate the steam cleaning and sanitize options, as well as the ability to produce nearly dry clothes. The controls are described as intuitive and easy to use. However, some customers have experienced issues with the machine becoming unbalanced, making excessive noise, or failing prematurely. A few were disappointed by the lack of a drum light and the sensitivity of the touch controls, but these seem to be isolated problems.
Customer review summary generated by AI, including incentivized reviews.Replacement for my other whirlpool washer
Would Recommend[This review was collected as part of a promotion.] The washer is good so far, hoping it lasts longer than the other one. I tend not to get too excited about laundry.
From whirlpool.com
LOVE! LOVE! LOVE!
Would RecommendI bought this washer last month and always so excited to use it, every time. It is so quiet with so many options and easy to understand. This purchase was the smartest we have made so far. Whirlpool is the best! Made in the USA too.
From whirlpool.com
Great appliance
Would Recommend[This review was collected as part of a promotion.] Bought about 5 weeks ago and very happy w purchase. Have had several whirlpool appliances of the last 3 decades and was never disappointed!
From whirlpool.com
Energy efficient washer great job!
Would Recommend[This review was collected as part of a promotion.] I upgraded to the more energy efficient modl and am so happy with it.
From whirlpool.com
Washer works well, but finish scratches too easily
Would Not Recommend[This review was collected as part of a promotion.] I purchased this washer in September. Within days I noticed the top was covered in scratches. This washer looks as bad now as my 5 year old LG washer did when I removed it to bring this one in. Whirlpool you really need to put a better finish on this product!
From whirlpool.com
Easy to use.
Would Recommend[This review was collected as part of a promotion.] The only hegative I have is it is a bit loud in the spin cycle, but hardly noticeable. It is perfect besides that.Would buy again!
From whirlpool.com
Nice washer
Would Recommend[This review was collected as part of a promotion.] Nice to have a new washer and energy efficient too
From whirlpool.com
Quiet and Efficient
Would Recommend[This review was collected as part of a promotion.] We replaced our long time LG Tromm with this beauty! Multiple features, including delayed start, which is great for this working family of 6.
From whirlpool.com
Love the capacity.
Would Recommend[This review was collected as part of a promotion.] Does great on comforters and big loads of towels. Good work horse.
From whirlpool.com
Great features
Would Recommend[This review was collected as part of a promotion.] Great product beats the LG thT I replaced it with!
From whirlpool.com
Great machine
Would Recommend[This review was collected as part of a promotion.] Very good washing machine does a great job !!!!!!!!
From whirlpool.com
Washes clothes clean!
Would Recommend(This review was collected as part of a promotion.) Clothing comes out clean and fresh, the tumble fresh option is great for me because I tend to forget the clothes in the washing machine! There is also a pre soak option which is great for stains or if you just want to delay the washing which ranges between 30 mins to 8 hours. Overall I would recommend and the grey colour is very sleek.
From whirlpool.com
works well
Would Recommend[This review was collected as part of a promotion.] good washer. uses very little water but cleans very well.
From whirlpool.com
Great features
Would Recommend[This review was collected as part of a promotion.] Very good washer...Have to be careful of the larger loads though
From whirlpool.com
Great Features!
Would Recommend[This review was collected as part of a promotion.] I purchased this washer about a month ago, when my last Whirlpool Duet died, after 20 years. This washer has more features than my previous washer, which I love. Also a slightly larger load capacity. Particularly love the quick wash cycle, as well as the cycle that cleans the washer itself. The one issue I have, is that the door seems a little iffy on the hinges. Seems like it could easily be sprung. I'm careful with it, and no prob...
From whirlpool.com
LOVING MY MACHINE
Would Recommend[This review was collected as part of a promotion.] We had extreme storm damage in August and lost quite a few appliances due to a lightning strike. I was so excited when I was able to purchase this Whirlpool. So many features and does everything I need. I am a WHIRLPOOL fan!!
From whirlpool.com
So far, so WONDERFUL!
Would Recommend[This review was collected as part of a promotion.] I previously had the Whirlpool Duet and was thrilled with it but it only lasted for 12 years which is what brought me to the new one - and although it has what seems like a lot of "bells and whistles" on it but it is VERY nice.
From whirlpool.com
Easy to understand, great features, best washer
Would Recommend[This review was collected as part of a promotion.] I just bought it. Best investment ever made. Will always buy same brand
From whirlpool.com
Big Wash Tub
Would Recommend[This review was collected as part of a promotion.] We are extremely happy with the performance of this frontloading machine
From whirlpool.com
Really gets the job done
Would Recommend[This review was collected as part of a promotion.] I’ve had my new washing machine for about three weeks to replace my old Neptune that finally gave up after 15 years. This machine has had quite the workout! The steam option is amazing! I have whites that I just could not get white, but one whites/steam wash and they look like new. Clothes feel clean, many items are almost dry after a fast spin, cutting down on drying time.
From whirlpool.com

At Whirlpool, we are constantly working to improve our appliances and our service, and it is only through feedback from customers like yourself that w...