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12.9-cu ft Counter-Depth 24-in Wide Top-Freezer Refrigerator Built-In ( White )

Ratings & Reviews for Whirlpool 12.9-cu ft Counter-Depth 24-in Wide Top-Freezer Refrigerator Built-In ( White )

3.1
113
Review
 3.1 out of 5
113 Reviews


50% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The overall sentiment towards this product is negative, with many customers reporting frequent malfunctions, issues with temperature regulation, and excessive ice buildup. The reliability and durability of the refrigerator seem to be major concerns. However, a small number of customers expressed satisfaction with the features and performance, suggesting some variability in quality. The consensus is that this model is not recommended due to the widespread issues reported.

Customer review summary generated by AI, including incentivized reviews.
113 Customer Reviews

Great fridge!!⅘

[This review was collected as part of a promotion.] I'm super happy with this fridge. It's the perfect size for my cabin and feels very roomy. I gave it a mild renovation when I first got it by removing the upper drawer and a shelf so I could fit tall items in. It makes some interesting quiet gurgling noises but they aren't bothersome at all.

April 29, 2024

From whirlpool.com

Failed after one year.

Would Not Recommend

The heater in this fridge failed after just one year of operation. The service provider said this was not uncommon in Whirlpool fridges.

Was this Review Helpful ?
Response from WhirlpoolTeam

Thank you for sharing your insights with us,. It's hard for us to hear that you had a negative experience, as we always try to do our best to pro...

WhirlpoolTeamApril 23, 2024

WhirlpoolBrand

Disappointing interior design

[This review was collected as part of a promotion.] After 35 years, I bought a new Whirlpool refrigerator. I am happy with the smaller size and more efficient (I hope) motor but the interior design was an unpleasant surprise. I am disappointed.The large fruit and vegetable drawer at the bottom has no runners on which to slide in and out. It just sits on the bottom of the fridge. There was another smaller unnecessary veg drawer, just taking up room which I removed. They was a labeled "meat" drawe...

March 8, 2024

From whirlpool.com

don't buy this

poor design allows the freezer to overfreeze and ice up which blocks cold air from reaching the refrigerator. Happened monthly and now weekly. So sad, it looks great.

March 4, 2024

From whirlpool.com

Response from Consumer Care

Thank you for sharing your insights with us, daynamcfly. It's hard for us to hear that you had a negative experience, as we always try to do our best ...

Consumer CareMarch 6, 2024

TOTAL GARBAGE

TODAY, 1/26/24, IS, BASED ON THE FACT THAT IT'S BLOWING WARM AIR AGAIN, THE SECOND CONDENSER THAT HAS WENT ON THIS !!! AND THE 4TH TIME OVERALL THIS REFRIGERATOR HAS STOPPED WORKING AND COST ME HUNDREDS IN FOOD ! I'VE HAD SOMEONE HERE 3 TIMES,, AND YES, IT WENT A GOOD 7 MONTHS THIS TIME, BUT I'VE HAD IT REPAIRED 3 TIMES FOR DIFFERENT THINGS, THE CONDENSER AND TO GET RID OF THE ICE BUILD UP IN THE FREEZER COIL ! FOR THAT AND THE DRIPPING IN THE FRIDGE, I'VE JUST BEEN USING A CUP,,, YES, I LITE...

January 26, 2024

From whirlpool.com

Response from Consumer Care

Thank you for sharing your insights with us, GARY BRONX. It's hard for us to hear that you had a negative experience as we always try to do our best t...

Consumer CareJanuary 31, 2024

Drawers seem to be not as sturdy.

Would Recommend

[This review was collected as part of a promotion.] I am trying to use to the smaller size that my old refrigerator.

January 8, 2024

From whirlpool.com

small space refrigerator

Would Not Recommend

[This review was collected as part of a promotion.] love the small space refrigerator. Fits well in my small kitchen.

January 4, 2024

From whirlpool.com

Would Recommend

[This review was collected as part of a promotion.] Refrigerator door gasket on bottom does not seal, see picture attached.

December 26, 2023

From whirlpool.com

Nice garage fridge.

Would Recommend

[This review was collected as part of a promotion.] I have this fridge in my garage, as an over flow. Nice and compact.

December 9, 2023

From whirlpool.com

Not a fan of infinity shelf but was easy to remove

[This review was collected as part of a promotion.] What I needed at the time. Please accept my review

November 27, 2023

From whirlpool.com

Great Refrigerator

(This review was collected as part of a promotion.) I am very happy with this product. It has met all my expectations.

November 9, 2023

From whirlpool.com

WRT112CZJZ gets warm in fridge & subzero freezer

Would Not Recommend

we have had the Whirlpool WRT112CZJZ for about 2-3 years (?) since day one it has been a constant battle to keep the fridge cool rarely gets under 35 and is usually in the 39-45 range which is too warm for food safety. Often we find the fridge at 60 deg and the freezer is sub cold. I empty the freezer and let it (the ice) thaw over night. this fix may last a week maybe a month. it has gotten intollerable and we're probably going to PITCH IT. YES, we put very little in the freezer to...

November 8, 2023

From whirlpool.com

Response from Consumer Care

Thank you for sharing your insights with us, YGdude. It's hard for us to hear that you had a negative experience, as we always try to do our best to p...

Consumer CareNovember 10, 2023

Covid Parts, cheap

Refrigerator lasted all of 2 years what a joke! It would be cheaper to cut the counter top and buy a standard refrigerator

November 8, 2023

From whirlpool.com

Response from Whirlpool Team

Thank you for sharing your insights with us, Duece. It's hard for us to hear that you had a negative experience as we always try to do our best to pro...

Whirlpool TeamNovember 17, 2023

Can be better

[This review was collected as part of a promotion.] I bought this fridge couple weeks ago, and happy with it. It is a small refrigerator suitable for one person or yang couple. Works quiet, keeps the food and drinks cold. Freezer is powerful. Have a few requirements to the manufacturer. It will be better if you offer another model with same Depth 26" and Hight 66", just a bit wider - 30", instead of 24". Using this set up you are removing the bottom shelf on the door. Also, the big box at the b...

November 4, 2023

From whirlpool.com

A lemon, no lemonade

Bought in 2021. Recently, the freezer iced up and the refrigerator won't stay cold. Before this, water in fridge often. Bad reviews consistent on many sites. This product is a lemon. Whirlpool, what are you going to do to stand by your product? I had a Maytag unit that lasted 20 years. This breaks down in 2?

October 31, 2023

From whirlpool.com

Response from Consumer Care

Thank you for sharing your insights with us, Jonny O.. It's hard for us to hear that you had a negative experience as we always try to do our best to ...

Consumer CareNovember 2, 2023

Junk

Would Not Recommend

Bought and delivered end of January. This is the third time it's stopped working. I've lost food twice because the freezer keeps icing up and then the fridge quits cooling. Each time I've needed it looked at it it's taken multiple attempts to get someone to my house. Today was attempt #3 for this service call and the technician didn't show up they just called and asked me a few questions (I"m guessing because he remember which fridge I have and he knows it's junk) They've replaced the contr...

October 31, 2023

From whirlpool.com

Response from CA SOCIAL CARE

Hello, Stacey! We are so sorry we have let you down. Whirlpool takes pride in our products and service and we are so sorry we did not meet those expec...

CA SOCIAL CAREOctober 31, 2023

Adorable Refrigerator, Leaks Water

Would Recommend

We were so excited to get our little refrigerator. It seemed like the solution for our upstairs kitchen. We have gotten so many compliments on it. It was out of warranty on December 2022 and now it leaks all the time creating water puddles in on the glass. We don't know what we can do but it hardly seems fair that it is not very old and just because we chose to not buy the service agreement. We can't afford to invest in another. If it would work, I would give 5 stars because it is really spaciou...

October 21, 2023

From whirlpool.com

Great refrigerator

Would Recommend

[This review was collected as part of a promotion.] Everything is great keeps everything good and fresh

October 15, 2023

From whirlpool.com