
Ratings & Reviews for Whirlpool 12.9-cu ft Counter-Depth 24-in Wide Top-Freezer Refrigerator Built-In ( Fingerprint Resistant Stainless Finish )
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has significant reliability and performance issues, with frequent breakdowns, freezer problems leading to food spoilage, and leaks causing internal damage. While some positive comments mention the features and size, the overwhelming majority of reviews are negative, indicating this is an unreliable product that should be avoided.
Customer review summary generated by AI, including incentivized reviews.Great fridge!!⅘
[This review was collected as part of a promotion.] I'm super happy with this fridge. It's the perfect size for my cabin and feels very roomy. I gave it a mild renovation when I first got it by removing the upper drawer and a shelf so I could fit tall items in. It makes some interesting quiet gurgling noises but they aren't bothersome at all.
From whirlpool.com
Failed after one year.
Would Not RecommendThe heater in this fridge failed after just one year of operation. The service provider said this was not uncommon in Whirlpool fridges.
From 12.9-cu ft Counter-Depth 24-in Wide Top-Freezer Refrigerator Built-In ( Black )
Disappointing interior design
[This review was collected as part of a promotion.] After 35 years, I bought a new Whirlpool refrigerator. I am happy with the smaller size and more efficient (I hope) motor but the interior design was an unpleasant surprise. I am disappointed.The large fruit and vegetable drawer at the bottom has no runners on which to slide in and out. It just sits on the bottom of the fridge. There was another smaller unnecessary veg drawer, just taking up room which I removed. They was a labeled "meat" drawe...
From whirlpool.com
don't buy this
poor design allows the freezer to overfreeze and ice up which blocks cold air from reaching the refrigerator. Happened monthly and now weekly. So sad, it looks great.
From whirlpool.com
Thank you for sharing your insights with us, daynamcfly. It's hard for us to hear that you had a negative experience, as we always try to do our best ...
TOTAL GARBAGE
TODAY, 1/26/24, IS, BASED ON THE FACT THAT IT'S BLOWING WARM AIR AGAIN, THE SECOND CONDENSER THAT HAS WENT ON THIS !!! AND THE 4TH TIME OVERALL THIS REFRIGERATOR HAS STOPPED WORKING AND COST ME HUNDREDS IN FOOD ! I'VE HAD SOMEONE HERE 3 TIMES,, AND YES, IT WENT A GOOD 7 MONTHS THIS TIME, BUT I'VE HAD IT REPAIRED 3 TIMES FOR DIFFERENT THINGS, THE CONDENSER AND TO GET RID OF THE ICE BUILD UP IN THE FREEZER COIL ! FOR THAT AND THE DRIPPING IN THE FRIDGE, I'VE JUST BEEN USING A CUP,,, YES, I LITE...
From whirlpool.com
Thank you for sharing your insights with us, GARY BRONX. It's hard for us to hear that you had a negative experience as we always try to do our best t...
Drawers seem to be not as sturdy.
Would Recommend[This review was collected as part of a promotion.] I am trying to use to the smaller size that my old refrigerator.
From whirlpool.com
small space refrigerator
Would Not Recommend[This review was collected as part of a promotion.] love the small space refrigerator. Fits well in my small kitchen.
From whirlpool.com
[This review was collected as part of a promotion.] Refrigerator door gasket on bottom does not seal, see picture attached.
From whirlpool.com
Nice garage fridge.
Would Recommend[This review was collected as part of a promotion.] I have this fridge in my garage, as an over flow. Nice and compact.
From whirlpool.com
Not a fan of infinity shelf but was easy to remove
[This review was collected as part of a promotion.] What I needed at the time. Please accept my review
From whirlpool.com
Great Refrigerator
(This review was collected as part of a promotion.) I am very happy with this product. It has met all my expectations.
From whirlpool.com
WRT112CZJZ gets warm in fridge & subzero freezer
Would Not Recommendwe have had the Whirlpool WRT112CZJZ for about 2-3 years (?) since day one it has been a constant battle to keep the fridge cool rarely gets under 35 and is usually in the 39-45 range which is too warm for food safety. Often we find the fridge at 60 deg and the freezer is sub cold. I empty the freezer and let it (the ice) thaw over night. this fix may last a week maybe a month. it has gotten intollerable and we're probably going to PITCH IT. YES, we put very little in the freezer to...
From whirlpool.com
Thank you for sharing your insights with us, YGdude. It's hard for us to hear that you had a negative experience, as we always try to do our best to p...
Covid Parts, cheap
Refrigerator lasted all of 2 years what a joke! It would be cheaper to cut the counter top and buy a standard refrigerator
From whirlpool.com
Thank you for sharing your insights with us, Duece. It's hard for us to hear that you had a negative experience as we always try to do our best to pro...
Can be better
[This review was collected as part of a promotion.] I bought this fridge couple weeks ago, and happy with it. It is a small refrigerator suitable for one person or yang couple. Works quiet, keeps the food and drinks cold. Freezer is powerful. Have a few requirements to the manufacturer. It will be better if you offer another model with same Depth 26" and Hight 66", just a bit wider - 30", instead of 24". Using this set up you are removing the bottom shelf on the door. Also, the big box at the b...
From whirlpool.com
A lemon, no lemonade
Bought in 2021. Recently, the freezer iced up and the refrigerator won't stay cold. Before this, water in fridge often. Bad reviews consistent on many sites. This product is a lemon. Whirlpool, what are you going to do to stand by your product? I had a Maytag unit that lasted 20 years. This breaks down in 2?
From whirlpool.com
Thank you for sharing your insights with us, Jonny O.. It's hard for us to hear that you had a negative experience as we always try to do our best to ...
Junk
Would Not RecommendBought and delivered end of January. This is the third time it's stopped working. I've lost food twice because the freezer keeps icing up and then the fridge quits cooling. Each time I've needed it looked at it it's taken multiple attempts to get someone to my house. Today was attempt #3 for this service call and the technician didn't show up they just called and asked me a few questions (I"m guessing because he remember which fridge I have and he knows it's junk) They've replaced the contr...
From whirlpool.com
Hello, Stacey! We are so sorry we have let you down. Whirlpool takes pride in our products and service and we are so sorry we did not meet those expec...
Adorable Refrigerator, Leaks Water
Would RecommendWe were so excited to get our little refrigerator. It seemed like the solution for our upstairs kitchen. We have gotten so many compliments on it. It was out of warranty on December 2022 and now it leaks all the time creating water puddles in on the glass. We don't know what we can do but it hardly seems fair that it is not very old and just because we chose to not buy the service agreement. We can't afford to invest in another. If it would work, I would give 5 stars because it is really spaciou...
From whirlpool.com
Great refrigerator
Would Recommend[This review was collected as part of a promotion.] Everything is great keeps everything good and fresh
From whirlpool.com
Thank you for sharing your insights with us,. It's hard for us to hear that you had a negative experience, as we always try to do our best to pro...