Ratings & Reviews for Weber Spirit EP-325 Black 3 -Burner Liquid Propane Gas Grill
Ratings may include incentivized customer reviews.
What Customers Are Saying
The reviews present a mixed sentiment about the grill. While some customers are satisfied with the grill's performance, heating, and durability, others have raised concerns about its quality and design. The positive reviews highlight that the grill heats up quickly, cooks food evenly, and is easy to assemble. However, customers have reported issues with the lack of a back panel on the storage cabinet, wider gaps in the grill grates, and the handle getting extremely hot. Additionally, some customers received grills with damaged parts and poor assembly instructions, leading to a negative perception of the overall quality.
Customer review summary generated by AI, including incentivized reviews.Best grill ever!
Would RecommendI love this grill! It's the perfect size for two of us, but has ample grilling space for more. It ignites like a champ, and the fact that the propane tank is right in the cabinet allowing for easy on and off is a real plus. The 'searing zone' is terrific. I can keep an eye on the digital temperature gauge from my kitchen window, another win! The four wheels make it easy to move so that I can clean behind/under it. I replaced an old Weber Q model, with stand, and while it gave us great bbq meals,...
From weber.com
Grillers
Would RecommendWe are loving our new grill!! It is the perfect size for "empty nesters" but big enough to still have the kids over for a meal! We LOVE that it hooks up directly to the house and we have NO worries of running out of propane!!
From weber.com
SPIRIT EP-325 NG BLK
Would RecommendGood quality grille but complicated assembly took a few hours to complete.
From weber.com
Good discoloration, poor customer service
Would Not RecommendAfter the fist time I used this grille, the black hood began turning white. Lowe’s told me to contact Weber, I did, and they gave me a run around, saying I put my cover on while it was hot which did that. It didn’t. If that was the case, it would have been all over the hood, not only behind the handle where the cover doesn’t touch. They wouldn’t send me a new lid, but instead would only offer me a cleaning solution to try and get it off, which would conveniently take me past the 30 day return wi...
Very Disappointed: First Weber Letdown Since 1990
I’ve owned Weber grills since the 1990s and have always been impressed. Until now. The Spirit EP-325 (mine is the natural gas version, but that’s not the issue) shows some clear manufacturing shortcuts that appear to save money and increase profit at the owner's expense. 1. No Back Panel The grill stand is completely open in the back, leaving it exposed to leaves, pests, and weather. I contacted Weber support about this, and the agent simply pointed me to a “critter prevention” help article. Th...
From weber.com
We appreciate your feedback and are sorry to hear about your disappointing experience with the grill. Your satisfaction is our top priority, and we wa...
Hi Andrew, thank you for sharing your feedback. If you would like to discuss your concerns about your lid, please reach out to us at reviews (at) web...