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Mateo Stainless steel 7-in Waterfall Shower Panel System ( Thermostatic Valve Included )

Ratings & Reviews for VIGO Mateo Stainless steel 7-in Waterfall Shower Panel System ( Thermostatic Valve Included )

4.6
553
Review
 4.6 out of 5
553 Reviews


95% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise the shower panel for its sleek, elegant design and impressive performance. Most highlight strong water flow from the rain head and jets after removing flow restrictors, with many noting the multi-function system feels spa-like and luxurious. Installation is consistently described as straightforward, and build quality is praised as solid and durable. The variety of spray options—rain shower, six massage jets, and handheld wand—delights reviewers. A very few report minor issues with control knobs or brackets, but nearly all customers express high satisfaction and would purchase again.

Customer review summary generated by AI, including incentivized reviews.
553 Customer Reviews

Moves alot of water

Would Recommend

This unit looks great and performs amazing. If you removed the regulator this rainhead and wand wove a lot of water and it’s very easy to setup and use daily. It’s like a mini spa in the bathroom

March 29, 2021

From vigoindustries.com

Response from Product Support

Thank you AtcticPhish for your 5-star review and for your kind words on your VIGO Dilana Shower Massage Panel. We strive to provide the highest qualit...

Product SupportMarch 30, 2021

Gardenia

Would Recommend

The size is great, was the best fit for my retrofit. The spay sprayers do not have much adjustment. The wall brackets were not flared enough to catch the system. Had to lower the system so it would be nice to have options for s shape sower head extension that extends about 16-19” vs ~ 13”. Otherwise enjoying it.

March 21, 2021

From vigoindustries.com

Response from Product Support

Hello JcCarz! We love your photo of your new VIGO Gardenia Retro Fit shower Pane! Thank you for your five-star review and recommendation. We apprecia...

Product SupportMarch 22, 2021

Perfect fit!

Would Recommend

Just put this in our bathroom remodel and it looks wonderful! Exactly what I was looking for in a shower panel

March 14, 2021

From vigoindustries.com

Response from Product Support

Hello KetzG! We love your photo of your new VIGO Gardenia Retro Fit shower Panel. Thank you for your five-star review and recommendation. We appreci...

Product SupportMarch 16, 2021

Love the shower panel, installation is a bit tricky

Would Recommend

Just installed this myself, love the end result, no issues with operation or water pressure. Works great, looks great. Only reason for 4 stars and not 5 is the installation. Two brackets must be screwed to the shower wall, then the panel slides down over those 2 brackets. I installed over tile (not a perfectly smooth surface), and it was impossible to get the panel to slide down over the brackets that I screwed to the wall (i.e. through the tile). I had to remove the brackets from the wall ...

March 4, 2021

From vigoindustries.com

Response from Product Support

Thank you DIYjohn for your feedback. We strive to provide the highest quality, design, and customer experience. Should you have any questions in the f...

Product SupportMarch 4, 2021

Great

Would Recommend

Nice unit only issue is the pipe for tube fill is exposed .I had to make custom tile box see picture Also clips didn't hold it tight to tile so I put 2 stainless steel screws in top to hold it.

February 26, 2021

From vigoindustries.com

Response from Product Support

Thank you Bob, We certainly appreciate you sending over your five-star review and beautiful photos of your new VIGO Mateo Shower Panel. We do appreci...

Product SupportFebruary 26, 2021

Fantastic shower

Would Recommend

What a great product. It is a wonderful upgrade. Easy to install and looks beautiful. I have 60 psi and plenty of pressure for everything. The temperature blender works perfect. Stainless steel is never rust. Love it.

February 22, 2021

From vigoindustries.com

Response from Product Support

Good afternoon Happy Shower Guy! We are so happy that you are happy with your new VIGO Brielle Shower panel. Thank you so much for the photo. I thin...

Product SupportFebruary 23, 2021

Great Features!

Would Recommend

Great luxury features, price and it was easy for my Plumber to install (I am not handy). The finish brightened up a dark slate tiled shower. The knobs have a child safety feature (click to turn), the water pressure is perfect and the temperature is maintained.

February 13, 2021

From vigoindustries.com

Loving the options with this shower panel.

Would Recommend

Been using it two weeks now. Love it!

February 11, 2021

From vigoindustries.com

Response from Product Support

Thank you so much for your kind words Jeannine and five-star review on your VIGO Mateo Shower Massage. We are delighted to hear that you are enjoying...

Product SupportFebruary 11, 2021

Great shower and easy install

Would Recommend

This is our second bathroom with this shower system. I (used to) travel a lot and no hotel bathroom can come close to this.

February 6, 2021

From vigoindustries.com

Response from Product Support

Thank you so much for your five-star rating on your VIGO Mateo Massage Panel. We are delighted to hear that you have welcome the VIGO family into you...

Product SupportFebruary 9, 2021

Nice clean looking panel

Would Recommend

I like the panel, it works well. My only complaint revolves around my plumbing set up. I had to make one pipe lower than the other which generally isn’t an issue but the design of this panel doesn’t have any open bottom so the way this is held to the wall it is trickier to install. Not that I am saying this is an issue but the top is open so if water gets behind the panel it is going to eventually fall and rest on the bottom panel. Maybe they made the bottom closed to provide a more rigid st...

February 6, 2021

From vigoindustries.com

Not impressed

Would Not Recommend

The lower portion of the panel where the connection needs to be made is very cramped while the upper portion is empty. There is no room for an isolation valve. The handheld unit holder is poorly designed as the unit does not slide neatly into the holder. Following the installation instructions, the flexible hose will actually be resting on the floor versus hanging nicely. We have another shower panel that was cheaper but better design and it has better features as it shows the water temperat...

February 5, 2021

From vigoindustries.com

Good, solid product

Would Recommend

I did a lot of research before i bought this product, but was still a little unsure about water pressure which was the issue with this and other brands in the reviews I read. After using it for a couple weeks, I am happy with the water pressure coming from the jets and the wand. The pressure from the head is a little weak but since it is a rain head maybe it's not supposed to be strong. It is still adequate though. As far as the quality of the unit, I am happy with that. It is not cheaply made, ...

February 5, 2021

From vigoindustries.com

Wait & See

Would Not Recommend

Recently installed. Within two weeks fitting came loose from spray nozzle and blew out the side. Had to cut out and retighten all connections as each one had loosened and reinstall. As of now it doesn't dispense cold water

January 28, 2021

From vigoindustries.com

Response from Product Support

I apologize that you are having a issue with your unit. Please contact our product support team at 866-591-7792, option 2 and allow us to trouble sho...

Product SupportJanuary 28, 2021

Looks nice but even with high pressure in home heats are weak

Would Not Recommend

Looks nice but the pressure in the jets is lower then an older one I had from a different manufacturer. Jet Preassure is weak, even though home water pressure is high.

January 27, 2021

From vigoindustries.com

Response from Product Support

I do apologize. Please contact our product support team at 866-591-7792, option 2 and we can assist you with the weak pressure.

Product SupportJanuary 27, 2021

Looks nice

Would Recommend

Nice but disappointed that we need a separate volume control, my mistake, but I thought it was included in the panel. Pressure is ok but could be better.

January 20, 2021

From vigoindustries.com

Response from Product Support

Good morning. The Gardenia is a retro fit that would connect to your pre-existing shower valves. You must already have the plumbing installed to use...

Product SupportJanuary 22, 2021

Beautiful shower panel!

Would Recommend

Absolutely stunning. Just as I envisioned it. Only complaint is that I wish the shower jets could work simultaneously with the shower head.

January 19, 2021

From vigoindustries.com

Response from Product Support

We are delighted to hear that you are happy with your VIGO Ellington Shower Panel. We are thankful for customers like you that take the time to send ...

Product SupportJanuary 19, 2021

Solid, high quality shower panel

Would Recommend

Trust me, I've owned two other shower panels and they were not even close to the quality of the Vigo. The Vigo is priced very competitively for the product you get and in many cases less.

January 13, 2021

From vigoindustries.com

Response from Product Support

Thank you so much for the five star and awesome words on your new VIGO Dilana shower panel. We are so happy to hear that you are enjoying your unit a...

Product SupportJanuary 13, 2021