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15 -Amps 120-volt Indoor Programmable Digital Lighting Timer

Ratings & Reviews for Utilitech 15 -Amps 120-volt Indoor Programmable Digital Lighting Timer

3.3
106
Review
 3.3 out of 5
106 Reviews


48% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers are divided on this in-wall timer. Many praise its programming flexibility, accurate scheduling, backup battery, and straightforward installation once powered up. However, a substantial group reports frustrating power-up delays—ranging from 15 minutes to several hours—with some units never activating despite correct wiring. Reviewers frequently note instructions fail to mention the charging requirement, creating confusion and distrust. Those who overcome the initial hurdle find the device reliable and energy-efficient, though some experience outright failure or compatibility issues with older wiring setups.

Customer review summary generated by AI, including incentivized reviews.
106 Customer Reviews

Either its DOA, Customer Service worst

Would Not Recommend
December 12, 2025
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Response from Tech Support

Michael, thank you for your review. Your honest feedback is the key to helping us improve our product and future customer experiences. If there is an...

Tech SupportDecember 15, 2025

GETechSupport

Junk

Would Not Recommend

Never powered up. Wired it both ways like the directions say for single pole.

December 11, 2025
Verified Pro
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Response from Tech Support

Jake, we would love to have the opportunity to work with you directly and help walk you through the troubleshooting steps for this product, so you ca...

Tech SupportDecember 15, 2025

GETechSupport

Instructions suck; switch is great!

Would Recommend

After struggling with this thing for a while before I could get it to work, I just HAD to leave a review to hopefully help others. If you follow all the steps to install below it WILL work. I'm super happy with it. You can hear a very quiet little click sound when it turns on/off and I actually really love that! * Verify which wire is hot/line and connect the wires as described on the switch. * You MUST attach the ground screw. In one instance, I do not have a ground wire, but my sy...

November 26, 2025
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Does not work

Would Not Recommend

Wired this switch correctly and tired everything possible to trouble shoot but it does not work. A complete waste of money. Was excited to find a switch the didn’t need a neutral wire.

November 22, 2025
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Response from Tech Support

Bryan, we would love to have the opportunity to work with you directly and help walk you through the troubleshooting steps for this product, so you c...

Tech SupportDecember 18, 2025

GETechSupport

Great Product but missing instruction step

Would Recommend

This is just the switch that I need to control the lights on the portico of my 45-year-old house. After installing it I check to make sure that there was 120vac from line to ground. The switch was completely dead. I waited 30 minutes and nothing. 45 minutes and nothing. Then I had to go run errands and when I got back 30 minutes later the switch was working. It was easy to program and hopefully it will do what I tell it to do because I'm writing this Right after installing it. It really needs to...

November 20, 2025
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Bad instructions, read the reviews

Would Recommend

I read the reviews after I was convined it was bad and had already put everything back the way it was . After I read the reviews, I "Hot Wired" it to a power strip and it came on in about 30 minutes. If the manual said "It may take up to 30 minutes to come on" this product would have a much higher rating and fewer returns for Lowes to deal with.

November 1, 2025
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Be patient & check your ground

Would Recommend

It will take longer than 1 minute to charge the battery. With over 4 decades of electronic background, even I thought 60 seconds was way to fast to charge, so relax and check back in 30 minutes. Also, I believe this uses the ground to complete the circuit it needs to power itself, so make sure that your ground IS uninteruppted all the way back to your electrical box. Confirm by testing with 120V ac test light or AC volt meter by touching probes to hot wire (black) and also to ground. You should...

October 29, 2025
Verified Pro
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Perfect Switch for Outside Lights

Would Recommend

purchased with the need to program outside security lights and manually turn on and off as needed. Wiring was straight forward. Was a bit challenging reading the screen as a built in light would be helpful. Switch and timer worked great as programmed. Recommended

October 24, 2025
Verified Purchaser
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Do not purchase.

Nothing. It doesn’t work.

October 18, 2025
Verified Purchaser
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Response from Tech Support

Darren, we would love to have the opportunity to work with you directly and help walk you through the troubleshooting steps for this product, so you ...

Tech SupportOctober 21, 2025

GETechSupport

Battery has to charge before display powers up

Would Recommend

I have installed several of these and for whatever reason the battery takes much longer than instructions indicate. I install and walk away and check periodically until display powers up then proceed to programing. I have not had any issues with product once operational.

October 2, 2025
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Same Issues. 30 minutes and still won't turn on

Would Not Recommend

Looks like I should have read the reviews prior to purchasing. I installed 3 of them and none of them will power up. Have switched the wires and waited over 30 minutes with both installation and they won't power up. Sounds like folks have had to wait longer in some cases so I will leave them a while longer and see if they come on. Nothing in the instructions talk about having to wait to come on. Thanks to all of the reviewers who put that info in their reviews. If they wind up working,...

September 10, 2025
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Response from Tech Support

Steve, We are so sorry that this happened. This is certainly something that we did not expect to occur. We would love to have the opportunity to work...

Tech SupportSeptember 24, 2025

GETechSupport

Time to turn ON

Would Recommend

I Must review on this. I saw many reviews that product does not work. Many may be incorrect. It took 30 MINUTES for display to turn on when connected correctly. I think the reason for this is because the product is also made for international use. Although there is a different setting to change your personal voltage input. The standard US 120V May take longer to turn on.

August 30, 2025
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Dead on arrival

Would Not Recommend

I purchased 2 units (one happened to be a restock item that had been opened). Both were installed by an electrician and neither one powered up nor controlled the lights. There is definitely a quality control issue with manufacturing as this experience is well documented with other customers.

August 20, 2025
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Response from Tech Support

Dave, we are so sorry that this happened. This is certainly something that we did not expect to occur. We would love to have the opportunity to work ...

Tech SupportAugust 22, 2025

GETechSupport

Display Finally Came On After 30 MINUTES!!

Would Recommend

I was having the same problem that others have mentioned in their reviews. The display would not come on after power up. I was using the switch in a 3 way on the load side. After numerous checks, I still did not have a display after 3 to 4 minutes. At this point, I put the original switches back in. I took a spare extension cord that I had, cut off the female end, and wired the hot and ground to the timer switch and plugged it in. After about 15 minutes, the display powered up. I left the timer...

August 14, 2025
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Does not work

Would Not Recommend

Installed it per instructions. Did not work. I question why there is no neutral wire connection.

August 14, 2025
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Response from Tech Support

Thank you for reaching out. We are so sorry that this happened. This is certainly something that we did not expect to occur. We would love to have th...

Tech SupportAugust 15, 2025

GETechSupport

True to Description

[This review was collected as part of a promotion.] Very accurate product , true to description . Installation is a breeze . I haven’t figured out the programming as yet and how to get it on but so far it’s good

August 5, 2025

From influenster.com

Need Magnifying Glass for Reading Display

You buy it and try to install using the directions and timer display. Let ME know what you think.

August 1, 2025
Verified Purchaser
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Response from Tech Support

Thank you for your review. Your honest feedback is the key to helping us improve our product and future customer experiences. If there is anything we...

Tech SupportAugust 5, 2025

GETechSupport