
Ratings & Reviews for Utilitech 230-Volt Stainless Steel Submersible Well Pump
Ratings may include incentivized customer reviews.
What Customers Are Saying
The overall sentiment towards the product is negative. Many customers reported issues with the pump's durability, including premature failure, motor burnout, short-cycling, and rusting. While a few customers had positive experiences, the general consensus is that the product is of poor quality and not worth the risk of frequent, costly replacements. Customers would recommend opting for a more reliable brand, even if it costs more upfront.
Customer review summary generated by AI, including incentivized reviews.Junk
Would Not RecommendPiece of junk
12 Years &Going Strong-like the Engergizer Bunny!
Would RecommendPurchased from Lowes in 2012 for a 200' well. Only pulled the well pump on 31 JAN 2024 to determine the source of air entering the home plumbing. Pump remains fully operational...the brass well pitless connection had developed a hole from the hard well water. Returned the pump to the well; displayed no rust or corrosion on any parts. Replaced the pitless connection and the system remains fully operational. I'll update once the pump motor fails.
Still going after 13 years
Would RecommendMy old well pump quit on a Saturday night in 2009. Lowes was the only place I could find a replacement on a Sunday. First time pulling a deep well pump, but I replaced it myself, and it's been working flawlessly for 13 years.
Purchased well pump and installed it. Lasted 3 years and went bad. Call manufacture and they said its 1 year warranty. Well pump usually last 20 to 25 years don't but this!!! You will be pulling it up again.
Gary,
We are sorry to hear that your pump has seemed to have failed quicker than you had expected. Please understand that when a pump fails, the...

Don't waste your money!!!!
Would Not RecommendDidn't even last 13 months, paid over $100 more than what it sells for now.
Meg,
I am sorry to hear you have had a bad experience with one of our submersible well pumps. Very unusual for one of our pumps to fail. I hope ...

Works for Us.
Would RecommendWe have had this pump for 4 years now and no problems. I read all the bad reviews and was scared to purchase it but had no choice. This was the only pump on the shelf. So far all is good. 4 years going strong.
Shasta,
Thank you for taking the time to write a review. I hate to say it, but the majority of bad reviews come from bad installations. If you n...

Pump is Junk
Would Not RecommendI bought one 3 1/2 years ago and just like most have said, it has failed. I am told these pumps are supposed to last 4 to 10 years. Don't waste time with this brand
mark,
I am sorry to hear you have not had good luck with this pump. Typically these pumps last for 10+ years. Did you call our technical support...

Pumping it
Would RecommendReplacement for old pump and work great. Easy install with good instructions
From 230-Volt Stainless Steel Submersible Well Pump Verified PurchaserVerified Pro Sweepstakes
Smiley18,
Awesome! Thank you for taking the time to leave a review and for the 5 star rating. We hope all is well and you have many years of ser...

Installed 2014, still running great!
Would RecommendVery happy with this product. Our pump died one night and after pulling it from the well we found a worn hole in the connection which allowed the line to drain thus turning the pump on/off until it burned out. It was a simple DIY replacement, after doing a little research online. We installed this in 2014 and it's still running strong 5 years later. A few tips for anyone tackling this project themselves: 1. be sure you waterproof your connections. 2. replace the electrical wire to the pump at th...
MM,
Thank you for the complements and the 5 star rating! We build these pumps to last and we are glad you followed the installation instructions...

Do not waste your money on this garbage...
Would Not RecommendIt should be against the law to even sell these no good pumps. You may possibly get a year out of it with alot of prayer. My first lasted about 6 months and the replacement lasted 5 months. Please take my advice RUNNNNNNNN!
Sweepstakes
Brandon, we apologize and we are concerned that you have not had a favorable experience with the model UT202. we are normally known for our dependabi...

Absolute junk- Do not buy !!!
Would Not RecommendFirst I am a industrial electrical engineer. I can find my own root cause. This pump was installed a little over a year ago, noted on my social networking page. The motor shorted to ground and opened. The previous Myers pump lasted 20 years ! The only problem here as you can see in previous posts is the pump motor itself. Ironically, I had no other choice due to time constraints (Late Friday before the weekend) but to buy another at Lowes. It was Item # 955604 Model # 1451-0007 Zoeller 0.75-HP....
Sweepstakes
frank,
First, let me congratulate you on your degree in industrial electrical engineering. As much as I want to say we build one of the best pum...

It seems to work as any well pump that I've had.
Would RecommendI have an 4-ton open-loop geothermal heat pump that requires 10gpm. This pump (and ones like it) hang in the lake inside of a 15' long piece of 4" schedule 40 pvc pipe. It draws the water from the bottom of the pipe, cooling the motor. (There is always at least 20' from the bottom of the pipe to the bottom.) The pvc pipe is attached beneath the dock via vibration isolators. Beneath the decking are a small pressure tank, the check valve and the pressure switch. I have about 60' of vertical lift...
Sweepstakes
barryinseneca,
Thank you for taking the time to write a review on one of our pumps.We are glad to know that you are getting good use out of the ...

submersable well pump
Would Recommendperfect timing for a bargain. this was on clearance saved about $100. Same as the one we have had for years. Will keep this as a back up.
From 230-Volt Stainless Steel Submersible Well Pump Verified PurchaserSweepstakes
Wayne,
Thank you for the 4 star rating, anything stopping you from going back and giving us a 5 star rating? We build a great American made subm...

Utilitech 0.5-HP Stainless Steel Submersible Well
Would Not RecommendInstalled new pump for my daughter, after getting all the breakers turned on, pump ran for two seconds and stopped. Would sit for two to three minutes and would run for two more seconds. it cycled like that til i flipped the breaker. Pulled pump and taking it back to get another. If next one fails, we will be very mad. Last one of same brand lasted 6 years. May be a reason for such bad reviews. Next one will be tested in a tank of water before it goes in. Not fun pulling a new pump when its 40F ...
Steve,
I am sorry you had to pull a new pump in such a short time. I am hoping it was just a fluke and the replacement pump worked correctly. Pl...

junk
Would Not RecommendBuy 10k -20k a year through lowes. 1 goes bad in that year and lowes is no help. Cant search my card trabsactions anymore. So i no longer shopping there. Period. Cant give a zero rating.
I am sorry to hear that you have had issues with one of our pumps. The manufacturers warranty is one year from the date of purchase and would be hono...

Only lasted 5 years
Failed internal check valve caused the pump to cycle continuously which stirred up sediment in the well. This clogged the tanks on the water treatment system with silt: acid neutralizer, softener, carbon, which required all the media to have to be replaced.
We are sorry to hear you had an issue with one of our submersible pumps. I am not sure where you your pump set but we recommend to have it at least 1...

Nobody,
Thank you for the kind words and for the 5 star rating! If we can help you in any way or answer any questions pertaining to the pump, ca...