Ratings & Reviews for Trex Transcend 1-in x 6-in x 16-ft Rope Swing Grooved/Solid Composite Deck Board
Ratings may include incentivized customer reviews.
What Customers Are Saying
The Trex composite decking product has a mixed reception. Customers praise its attractive appearance, durability, and ease of installation, describing it as a quality product that is easy to work with. However, some report issues with inconsistent board widths, damaged boards upon delivery, and long delays in receiving replacement parts. Additionally, the product is noted to be quite expensive.
Customer review summary generated by AI, including incentivized reviews.Hello, we’re sorry to hear your product arrived damaged! We try to take every precaution to ensure that everything arrives safely in good condition. ...
Hello Thomas, and thank you for your kind review! Here at Trex, we strive for 100% customer satisfaction and love to hear we hit the mark for you! If...
Trex Transcend Tiki Torch decking
Would RecommendSo far, I like everything about this product. The color is great; not too dark so it won't get so hot. It installed easily. The install was done by my son who is fastidious and very capable, with very little waste. The warranty will outlast my life.
From Transcend 1-in x 6-in x 16-ft Tiki Torch Grooved_SLASH_Solid Composite Deck Board Verified Purchaser
Entire deck
Would RecommendI replaced all of the horizontal boards (>1500 board feet) on my deck, including stairs with Trex Transcend. I simple got tired of re-staining the wood every 2-3 years. I stained all of the vertical wood to come close to the appearance of the Trex. I did all of the work by myself. I thought installation was relatively easy. Aside from a few boards that were delivered with flaws (they were replaced at no charge), I encountered no problems with the boards aside from some minor warping. That was...
From Transcend 1-in x 6-in x 12-ft Tiki Torch Grooved_SLASH_Solid Composite Deck Board
Hello, and thank you for your 5 star review. We really appreciate you taking the time to share your experience with us as well. We count ourselves lu...
Thank you for choosing Trex, we are so glad to hear that. We love getting positive feedback. Enjoy your decking!
Erin, Trex Customer Care
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Useful when picking a color for larger projects
Would RecommendIt did the trick, but took extra effort to get it. These sample boards a useful when trying to choose a color for larger jobs. I bought them after I set up a consultation, sponsored by Lowe's, for a deck. Two weeks later, I received a call from the Lowe's contracting desk to tell me they no longer provide these services.
From Transcend 12-in Havana Gold Composite Deck Board (Sample) Verified Purchaser
Scratches
Would RecommendAs much as this cost it had alot of scratches and imperfections
From Transcend 1-in x 6-in x 12-ft Havana Gold Grooved_SLASH_Solid Composite Deck Board Verified Purchaser
Hello, and thank you for reaching out to us. We are sorry to hear you are having a negative experience with your Trex. We would like to hear more abo...
Hi Ron, Thank you for your review. We work hard to meet customer expectations and we’re happy to hear we hit the mark for you! - Trex Customer Care ...